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Knowledge management practices in higher education institutions - a comparative study

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Warianty tytułu
Praktyki zarządzania wiedzą w szkolnictwach wyższych - badanie porównawcze
Języki publikacji
EN
Abstrakty
EN
The purpose of this paper is to study Knowledge Management (KM) practices in a number of higher education institutions from Europe, Asia, and Gulf Cooperation Council (GCC) countries, as reported by the respective faculty members. The KM practices assessed were Knowledge Perception (KP), Knowledge Gathering (KG), Knowledge Creation (KC), Knowledge Sharing (KS), Knowledge Diffusion (KD), and Knowledge Retention (KR) and compared across the three regions to understand the similarities and differences in KM practices. Data was collected through a structured questionnaire and distributed online among faculty members of various universities in Europe, Asia and GCC countries. To draw meaningful inferences, scales for reliability, one-way ANOVA and Ttest were used to analyze, compare and interpret the data. The results indicate that there are no significant differences among the higher education institutions regarding KP, KC, KS, and KD. There is, however, a significant difference with regards to KG and KR. The findings of the study help to serve as input to higher education institutions from three different regions in developing best practices of KM for improving performance.
PL
Celem tego artykułu jest zbadanie praktyk zarządzania wiedzą (KM) w szeregu instytucji szkolnictwa wyższego z krajów Europy, Azji i Rady Współpracy Zatoki Perskiej (GCC), zgodnie z raportami odpowiednich członków wydziału. Ocenione praktyki KM obejmowały postrzeganie wiedzy (KP), gromadzenie wiedzy (KG), tworzenie wiedzy (KC), dzielenie się wiedzą (KS), rozpowszechnianie wiedzy (KD) i zatrzymywanie wiedzy (KR) i porównano je w trzech regionach, aby zrozumieć podobieństwa i różnice w praktykach KM. Dane zebrano za pomocą ustrukturyzowanego kwestionariusza i rozprowadzono online wśród wykładowców różnych uniwersytetów w Europie, Azji i krajach GCC. Aby wyciągnąć znaczące wnioski, do analizy, porównania i interpretacji danych wykorzystano skale niezawodności, jednokierunkową ANOVA i test T. Wyniki wskazują, że nie ma istotnych różnic między uczelniami pod względem KP, KC, KS i KD. Istnieje jednak znacząca różnica w odniesieniu do KG i KR. Wyniki badania pomagają instytucjom szkolnictwa wyższego z trzech różnych regionów opracować najlepsze praktyki KM w celu poprawy wyników.
Rocznik
Strony
291--308
Opis fizyczny
Bibliogr. 37 poz., tab.
Twórcy
autor
  • Department of Business Management, College of Business Administration, Kingdom University, Bahrain
  • Department of Business Administration, School of Business and Governance, Tallinn University of Technology, Estonia
  • Faculty of English, Kalasalingam Academy of Research and Education, Anand Nagar, Tamil Nadu, India
  • University of the West of Scotland (UWS), United Kingdom
Bibliografia
  • 1. Al-Kurdi, O., El-Haddadeh, R. and Eldabi, T., (2018). Knowledge sharing in higher education institutions: a systematic review. Journal of Enterprise Information Management, 31(2), 226–246.
  • 2. Al-Omari, A. A., Tineh, A. M. A. and Khasawneh, S. A., (2013). Faculty members attitudes , expectations and practises of Knowledge Management at higher education institutions in Jordan. International. Journal of Management in Education, 7(2), 199– 211.
  • 3. Alhammad, F., Faori, S. Al, Suleiman, L. and Husan, A., (2009). Knowledge Sharing In The Jordanian Universities. Journal of Knowledge Management Practice, 10(3), 1–13.
  • 4. Badawy, T. A. El, Magdy, M. M., (2015). The Practice of Knowledge Management in Private Higher Education Institutions in Egypt: The Demographics Effect. International Journal of Business Administration, 6(2), 96–106.
  • 5. Balagué, N., Düren, P. and Saarti, J., (2016). Comparing the knowledge management practices in selected European higher education libraries "Library strategic environment in the public cultural service system in China: A case study of Yunnan Province". Library Management Library Management Iss Library Management Library Management, 37(37), 182–194.
  • 6. Calin Florin Baban, M., (2013). Knowledge management priorities in higher education : an insight from Romanian academic research consortium. Annals of the Oradea University, 3, 3–6.
  • 7. Chaudhry, A. S., Sivakamasundari, B., (2002). Perceptions of Teachers about Knowledge Sharing in Schools. Innovations Through Information Technology, 201–457.
  • 8. Cranfield, D. J., Taylor, J., (2008). Knowledge Management and Higher Education : A UK Case Study. The Electronic Journal of Knowledge Management, 6(2), 85–100.
  • 9. Dei, D.-G. J., van der Walt, T. B., (2020). Knowledge management practices in universities: The role of communities of practice. Social Sciences & Humanities Open, 2(1), 1–8.
  • 10. Devi Ramachandran, S., Chong, S. C. and Wong, K. Y., (2013). Knowledge management practices and enablers in public universities: A gap analysis. Campus-Wide Information Systems, 30(2), 76–94.
  • 11. Gatarik, E., (2019). The value of knowledge sharing in decision-making and organisational development: A model-theoretic systemic analysis of an intervention in an Austrian S.M.E. Economic Research-Ekonomska Istrazivanja, 32(1), 148–167.
  • 12. George, D., Mallery, P., (1995). SPSS for Windows step by step: A simple guide and reference 11.0. Boston: Allyn & Bacon, 4th ed., 1–63.
  • 13. Hossain, L., Reay Atkinson, S., D’Eredita, M. and Wigand, R. T., (2013). Towards a Mech-Organic Perspective for Knowledge Sharing Networks in Organizations. UK Academy for Information Systems Conference Proceedings 2013. Paper 16.
  • 14. Ishrat, R., Rahman, W., (2020). Knowledge of the situation, social network and knowledge sharing in Peshawar University: an empirical study. Economic Research-Ekonomska Istrazivanja, 33(1), 752–768.
  • 15. Jamil, R. A., Lodhi, M. S., (2015). Role of knowledge management practices for escalating universities’ performance in Pakistan. Management Science Letters, 5, 945–960.
  • 16. Kanwal, S., Nunes, M. B. and Arif, M., (2019). Knowledge management practice in South Asian higher education institutions. IFLA Journal, 45(4), 309–321.
  • 17. Khanal, L., Mathur, S., (2020). Challenges of Implementing Knowledge Management Practices in Nepalese Financial Institutions Keywords : Nepal Journal of Multidisciplinary Research, 3(1), 34–51.
  • 18. Khyzer Bin Dost, M., Rehman, C. A., Gilaninia, S., Ismail, K. B. and Wasim Akram, M., (2018). The impact of knowledge management’s practices on supply chain performance of the dairy sector in Central Punjab: a mediating role of decentralization. Economic Research-Ekonomska Istrazivanja , 31(1), 290–312.
  • 19. Kumaravel, V., Vikkraman, P., (2018). Assessment of Knowledge Management Practices in Higher Educational Institutions in India: A Structural Equation Modeling Approach. International Journal of Educational Sciences, 20(1–3), 120–136.
  • 20. Laal, M., (2011). Knowledge management in higher education. Procedia Computer Science, 3, 544–549.
  • 21. Lubega, J. T., Omona, W. and Weide, T. Van Der., (2011). Knowledge management technologies and higher education processes: approach to integration for performance improvement. International Journal of Computing and ICT Research, 5(Special Issue), 55–68.
  • 22. Makambe, U., Pellissier, R., (2015). a Model for Knowledge Management Practices in. European Journal of Business and Social Sciences, 3(11), 1–14. http://www.ejbss.com/recent.aspx-/
  • 23. Mavodza, J., Ngulube, P., (2012). Knowledge management practices at an institution of higher learning. SA Journal of Information Management, 14(1), 1–9.
  • 24. Mazhar, S., Akhtar, M. S., (2016). Knowledge Management Practices : a Comparative Study of Public and Private Sector Universities At Lahore. Journal of Quality and Technology Management, XII(I), 81–90.
  • 25. Nasiruzzaman, M., Qudaih, H. A. and Ahmad Dahlan, A. R., (2013). Project Success and Knowledge Management (KM) Practices in Malaysian Institution of Higher Learning (IHL). Journal of Education and Vocational Research, 4(5), 159–164. http://ifrnd.org/Research Papers/V52.pdf
  • 26. OECD. (2004). Measuring Knowledge Management in the Business Sector. In Knowledge Management.
  • 27. Omogeafe, J., Phd, O., Friday, O. and Phd, E., (2014). Knowledge management practices and performance in nigerian universities. European Scientific Journal, 10(16), 1857– 7881.
  • 28. Pietruszka-ortyl, A., (2020). Determinants of the knowledge diffusion process among professionals in the IT sector. Forum Scientiae Oeconomia, 8(3), 73–97.
  • 29. Pinto, Mário., (2014). Knowledge management in higher education institutions: A framework to improve collaboration. Iberian Conference on Information Systems and Technologies, CISTI, 1–4. Pradesh, U., (2012). Implementing Knowledge Management in Higher Educational Institutions in India : A Conceptual Framework. Liceo Journal of Higher Education Research, 7(1), 64–82.
  • 30. Rahman, A., Chairman, Z. and Zubairi-lecturer, S. A., (2012). Role of Knowledge Management in Higher Education – A Qualitative Model. Interdisciplinary Journal of Contemporary Research in Business, 4(6), 1104–1118.
  • 31. Ramachandran, S. D., Chong, S. C. and Ismail, H., (2009). The practice of knowledge management processes: A comparative study of public and private higher education institutions in Malaysia. The Journal of Information and Knowledge Management Systems, 39(3), 203–222.
  • 32. Sharma, M. K., (2016). Knowledge Management in Higher Education Institutions. IRA-International Journal of Management & Social Sciences, 04(43), 548–555.
  • 33. Tan, C. N. L., Md. Noor, S., (2013). Knowledge management enablers, knowledge sharing and research collaboration: a study of knowledge management at research universities in Malaysia. Asian Journal of Technology Innovation, 21(2), 251–276.
  • 34. Ubon, A. N., Kimble, C., (2002). Knowledge management in online distance education. Proceedings of the 3rd International Conference Networked Learning 2002, 465–473.
  • 35. V. Nair, B., Munusami, C., (2019). Knowledge management practices An exploratory study at the Malaysian higher education institutions. Journal of Research in Innovative Teaching & Learning, ahead-of-p(ahead-of-print).
  • 36. Vashisth, R., Mehta, A., (2013). Factors Influencing Knowledge Management in Indian BSchools : An Empirical Evidence. The IUP Journal of Knowledge Management, XI(2), 19–46.
  • 37. Yaakub, M. B., Othman, K. and Yousif, A. F., (2014). Knowledge Management Practices in Malaysian Higher Learning Institutions: A Review on Selected Cases. International Journal of Education and Research, 2(1), 1–10.
Uwagi
Opracowanie rekordu ze środków MNiSW, umowa Nr 461252 w ramach programu "Społeczna odpowiedzialność nauki" - moduł: Popularyzacja nauki i promocja sportu (2021).
Typ dokumentu
Bibliografia
Identyfikator YADDA
bwmeta1.element.baztech-54fb7164-9cf3-4fb0-a415-e45fdc2f6e00
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