The effect of emotional intelligence on job performance and turnover intention : an empirical study

• Autorzy: Choerudin A.

Identyfikatory

DOI

10.17512/pjms.2016.14.1.05

Warianty tytułu

PL

Wpływ inteligencji emocjonalnej na motywację zwiększonej wydajności pracy i chęć zmiany pracy : studium empiryczne

• Języki publikacji: EN

Abstrakty

EN

This research is a survey employees of sharia bank in Solo Raya, Central Java, Indonesia. The number of sample allowed is 178 employees for the technique of maximum likelihood estimation. The technique of sampling using the method of proportional random sampling. The technique on the research analysis used Structural Equation Modelling (SEM) with AMOS. The results and findings show that (1) emotional intelligence has a positive effect on job performance and (2) emotional intelligence has a negative effect on turnover intention. The results of testing this indicate that higher emotional intelligence than the level of job performance and there is no influence emotional intelligence on the level of turnover intention. This explains that how employees with the ability, low in understanding and managing emotional intelligence, not influence his turnover intention in level employees. The development of the concept of a direct relationship between emotional intelligence on the job performance and turnover intention, need to be emphasized with reference to social interaction and approach the theory that builds of social capital to strengthen the influence on the situation different work.

PL

Artykuł przedstawia wyniki badań ankietowych pracowników banku w Solo Raya, w centralnej części Jawy, w Indonezji. Przebadano 178 pracowników. Dla zwiększenia wiarygodności badań ankietowano losowo wybrane osoby. Technika analizy badań wykorzystała modelowanie równań strukturalnych (SEM) z AMOS. Wyniki i wnioski wskazują, że inteligencja emocjonalna ma pozytywny wpływ na wydajność pracy oraz inteligencja emocjonalna ma negatywny wpływ chęć zmiany pracy. Wyniki badania wskazują, że wyższy poziom inteligencji emocjonalnej nie ma wpływu na poziom chęci zmiany pracy.

Słowa kluczowe

EN

emotional intelligence; job performance; turnover intention

PL

inteligencja emocjonalna; wydajność pracy; chęć zmiany pracy

• Wydawca: Czestochowa University of Technology
• Czasopismo: Polish Journal of Management Studies
• Rocznik: 2016
• Tom: Vol. 14, No. 1
• Strony: 51--62
• Opis fizyczny: Bibliogr. 54 poz., tab.

Twórcy

autor

Choerudin A.

• Perguruan Tinggi AUB Surakarta (STIE AUB and AT-AUB Surakarta), Central Java, Indonesia

Bibliografia

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Uwagi

Opracowanie ze środków MNiSW w ramach umowy 812/P-DUN/2016 na działalność upowszechniającą naukę (zadania 2017).