DEMATEL method in ERP systems for TSL branch

• Autorzy: Torbacki W.

Identyfikatory

DOI

10.20858/tp.2017.12.4.3

• Języki publikacji: EN

Abstrakty

EN

The article introduces issues concerning the implementation of key performance indicators (KPIs) dedicated to the TSL (Transport-Shipping-Logistics) branch. The KPIs are used in different modules of the ERP (Enterprise resource planning) information systems, which support strategic decision making. Selected indicators have been used to create four perspectives of Balanced Scorecard in accordance with Balanced Scorecard methodology. Using the multi-factor method of DEMATEL (Decision Making Trial and Evaluation Laboratory) analysis, the evaluation of indicators and Balanced Scorecard’s perspectives has been performed. This article can be useful to persons interested in the implementation of modern solutions in ERP applications dedicated to the TSL branch. Presented article can be useful to persons from upper management of TSL companies who are interested in modern methods of supporting strategic management and for IT system developers who are considering expanding modules of ERP software solutions dedicated to TSL industry which support strategic management and decision making.

Słowa kluczowe

EN

DEMATEL; KPI; Balanced Scorecard; TSL; ERP

PL

DEMATEL; KPI; strategiczna karta wyników; TSL; ERP

• Wydawca: Wydawnictwo Politechniki Śląskiej
• Czasopismo: Transport Problems
• Rocznik: 2017
• Tom: T. 12, z. 4
• Strony: 27--36
• Opis fizyczny: Bibliogr. 26 poz.

Twórcy

autor

Torbacki W.

• Maritime University of Szczecin, Faculty of Economics and Transport Engineering H. Pobożnego 11, 70-507 Szczecin, Poland

Bibliografia

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Uwagi

PL

Opracowanie rekordu w ramach umowy 509/P-DUN/2018 ze środków MNiSW przeznaczonych na działalność upowszechniającą naukę (2018)