Modelling of e-commerce packing line in the warehouse – case study

• Autorzy: Kmiecik Mariusz

Identyfikatory

DOI

10.29119/1641-3466.2023.173.21

• Języki publikacji: EN

Abstrakty

EN

Purpose: The purpose of this paper is to create a simulation model of a packing line in an e-commerce activity from the perspective of a logistics operator, along with identifying recommendations for further model improvement as part of digital transformation. Design/methodology/approach: This paper uses results obtained by simulation analysis of a computer model of a process built in BPMN 2.0 notation. Data for the model was collected from process analysis, analysis of data obtained from WMS and sensors on the packaging line and from participant observation in the process. Findings: Based on the analysis, it can be concluded that the logistics operator is able to create a simulation model of the process and optimise its operations using the simulation results. The model presented can also be the basis for building a Digital Twin in the distribution network for e-commerce flows. Practical implications: The logistics operator can extend its package of services to include the construction of simulation models and, in future, can also take on the task of creating value for the network on the basis of the Digital Twin created. Originality/value: The paper presents a real-life case study related to the first phase of Digital Twin implementation, namely the creation of a simulation model to create value in the flows and improve the logistics processes involved in serving the e-commerce market.

Słowa kluczowe

EN

logistics service provider; e-commerce; simulation model; BPMN 2.0; third-party logistics

PL

dostawca usług logistycznych; handel elektroniczny; model symulacyjny

• Wydawca: Wydawnictwo Politechniki Śląskiej
• Czasopismo: Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska
• Rocznik: 2023
• Tom: z. 173
• Strony: 329--344
• Opis fizyczny: Bibliogr. 29 poz.

Twórcy

autor

Kmiecik Mariusz

• Silesian University of Technology

• https://orcid.org/0000-0003-2015-1132

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