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The security of information channels in banking services

Treść / Zawartość
Identyfikatory
Warianty tytułu
Konferencja
7th International Conference System Safety: Human - Technical Facility - Environment, CzOTO 2018 (7 ; 12-14.12.2018 ; Zakopane, Poland)
Języki publikacji
EN
Abstrakty
EN
This study focuses on the aspects related to the information technology security, and in particular, the quality of information security. It is inter alia because of international technology security that banks incur expenses to adapt their IT systems to guidelines of the supervisory authorities and to the expectations of international financial markets and stakeholders. The constantly growing demands of stakeholders increasingly force the provision of services to be on the highest standard and delivered by means of new technologies. Therefore, banks adjusting their products and services to the requirements of stakeholders have to implement modern methods to secure information channels, thus guaranteeing information security to the stakeholders of a bank. The aim of this paper is to present crucial security aspects in electronic banking, which indirectly affect the quality and security of the offered banking service and whether clients are aware of the most commonly occurring threat - an attack on a computer (phising). The source of data for this research was a group of 90 active users of information technologies, the analysis of certificates and securities used at the time of contact between the customer and the bank through an internet platform and a report of PRNews.pl on the state of banking in Poland for the fourth quarter of 2016.
Wydawca
Rocznik
Strony
112--119
Opis fizyczny
Bibliogr. 23 poz.
Twórcy
  • Koszalin University of Technology, Faculty of Economic Sciences, Poland
  • Pomeranian University in Słupsk, Faculty of Management and National Security, Poland
  • Silesian University of Technology, Organization and Management Faculty, Poland
Bibliografia
  • [1] Alarifi, A., Alsaleh, M., Alomar, N., 2017. A model for evaluating the security and usability of e-banking platforms. Computing, 99, 519-535, DOI 10.1007/s00607-017-0546-9.
  • [2] Alhothaily, A., Alrawais, A., Song, T., Lin, B., Cheng, X., 2017. Quick Cash: Secure Transfer Payment Systems. Sensors, 1376(17); 1-20, doi: 10.3390/s17061376
  • [3] Chechen, L., Yi-Jen, H., Tung-Heng, H., 2016. Factors influencing internet banking adoption. Social Behavior and Personality, 44(9), 1443-1456, http://dx.doi.org/10.2224/sbp.2016.44.9.1443
  • [4] Illia, A., Ngniatedema, T., Huang, Z., 2015. A conceptual model for mobile banking doption Journal of Management Information and Decision Sciences, 18(1), 111-122.
  • [5] KNF, 2018. https://www.knf.gov.pl/dla_rynku/regulacje_i_praktyka/rekomendacje_i_wytyczne/rekomendacje_dla_bankow?articleId=8522&p_id=18 (acccesed: 20.06. 2018)
  • [6] Lata, P., 2016. Role of Information Technology in Banking Sector. Journal of Commerce & Management Thought, 7(1), 186-195, DOI: 10.5958/0976-478X.2016.00013.6
  • [7] Mann, D., Travis, C.L., Lloyd Cook, D., 2015. Data Security and Privacy: More than the IT Department’s Concern. The Computer & Internet Lawyer, 32(12), 8-11.
  • [8] Mujinga, M., Eloff, M.M., Kroeze, J.H., 2018. System usability scale evaluation of online banking services: A South African study. South African Journal of Science, 114(3/4), 16-19.
  • [9] Olkiewicz, M., 2015. Knowledge management as a determinant of innovation in enterprises. Proceedings of the 9th International Management Conference "Management and Innovation For Competitive Advantage", Bucharest, Romania, 399-409.
  • [10] Olkiewicz, M., Zarządzanie jakością w sektorze bankowym w dobie wejścia do Unii Europejskiej. Rynki finansowe w przestrzeni elektronicznej, (ed.) B. Świecka, Wyd. Uniwersytet Szczeciński, Szczecin 2004, 183-191.
  • [11] PRNews, 2016(a). Report: Number of bank clients - IV quarter of 2016. http://prnews.pl/wiadomosci/raport-prnewspl-liczba-klientow-w-bankach-iv-kw-2016-6554091.html (accessed: 31.03.2017 r.)
  • [12] PRNews, 2016(b). Report: Personal accounts market - IV quarter of 2016. http://prnews.pl/raporty/raport-prnewspl-rynek-kont-osobistych-iv-kw-2016-6553975.html (accessed: 31.03.2017 r.)
  • [13] PRNews, 2016(c). Report: Internet banking market - IV quarter of 2016. http://prnews.pl/wiadomosc/raport-prnewspl-rynek-bankowosci-internetowej-iv-kw-2016-6554056.html (accessed: 31.03.2017 r.)
  • [14] Recommendation D, 2013. https://www.knf.gov.pl/knf/pl/komponenty/img/Rekomendacja_D_8_01_13_uchwala_7_33016.pdf (accessed: 20.06.2018).
  • [15] Recommendation M, 2013. https://www.knf.gov.pl/knf/pl/komponenty/img/Rekomendacja_M_8_01_2013_uchwala_8_33017.pdf (acccesed: 20.06.2018)
  • [16] Rice, J.C., Sussan, F., 2016. Digital privacy: A conceptual framework for business. Journal of Payments Strategy & Systems, 10(3), 260-266.
  • [17] Ryznar, Z., 2017. Zarys historii komputeryzacji banków w Polsce. Polska informatyka: systemy i zastosowania, (ed.) J.S. Nowak, B. Ostrowska, Wyd. Polskie Towarzystwo Informatyczne, Warszawa, p. 184.
  • [18] Subsorn, P., Limwiriyakul, S., 2016. An Investigation of Internet Banking Security of Selected Licensed Banks in Vietnam. Walailak J Sci & Tech; 13(6), 411-432.
  • [19] Terebecki, M., Olkiewicz, M., 2017. Jakość zabezpieczeń informacji determinantą rozwoju bankowości internetowej. Studia nad bezpieczeństwem, 2, 143-162.
  • [20] The Banking Act of 29 August 1997. Journal of Laws. 1997 no 140 pos. 939.
  • [21] Wojciechowska-Filipek, S., 2015. Zarządzanie jakością informacji w organizacjach zhierarchizowanych. CeDeWu, Warszawa, Polska.
  • [22] Wolniak, R., 2013. The assessment of significance of benefits gained from the improvement of quality management systems in Polish organizations. Quality & Quantity, 47(1), 515-528, DOI: 10.1007/s11135-011-9534-x
  • [23] Wolniak, R., Skotnicka-Zasadzień, B., 2012. The concept of study of Servqual method’s gaps. Quality & Quantity, 46(4), 1239-1247. DOI 10.1007/s11135-011-9434-0.
Uwagi
Opracowanie rekordu w ramach umowy 509/P-DUN/2018 ze środków MNiSW przeznaczonych na działalność upowszechniającą naukę (2019).
Typ dokumentu
Bibliografia
Identyfikator YADDA
bwmeta1.element.baztech-52ceb4cd-ec62-41ee-97a8-1e11f5c6b2e4
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