The interdependence of total quality management and organisational learning to managerial innovation

• Autorzy: Hairul Hairul , Periyadi Periyadi

Identyfikatory

DOI

10.17512/pjms.2023.27.1.05

Warianty tytułu

PL

Współzależność całkowitego zarządzania jakością i organizacyjnego uczenia się do innowacji menedżerskich

• Języki publikacji: EN

Abstrakty

EN

In traditional business settings, organisational learning capability and total quality management are significant factors in pushing an innovation level. However, whether the same phenomenon will occur in higher educational institutions needs to be examined. The literature has different views on the success and applicability of Total Quality Management (TQM), organisational learning, and management innovation principles in Higher Education (HE). This article examines the crucial success aspects of TQM in private universities in Indonesia applying managerial innovation. Data was gathered by distributing questionnaires to 349 university faculty members. Factor Analysis was used to assess the construct commonalities, and multiple Regression Analysis was employed to examine the relationship among constructs. If HE adopts managerial innovation, training and learning, proces management and benchmarking emerge as essential TQM success elements. It has been discovered that organisational learning, directly and indirectly, affects managerial innovation. This study highlights that organisational learning may strengthen and expand managerial innovation. Organisational learning is acquiring and enhancing new information and skills, enhancing an organisation's capacity for innovation.

PL

W tradycyjnych środowiskach biznesowych zdolność do organizacyjnego uczenia się i całkowite zarządzanie jakością są istotnymi czynnikami wpływającymi na poziom innowacyjności. Należy jednak zbadać, czy to samo zjawisko wystąpi w instytucjach szkolnictwa wyższego. W literaturze istnieją różne poglądy na temat sukcesu i możliwości zastosowania całkowitego zarządzania jakością (Total Quality Management - TQM), organizacyjnego uczenia się i zasad innowacji w zarządzaniu w szkolnictwie wyższym (Heigher Education - HE). Niniejszy artykuł analizuje kluczowe aspekty sukcesu TQM na prywatnych uniwersytetach w Indonezji, stosujących innowacje w zarządzaniu. Dane zostały zebrane poprzez rozprowadzenie kwestionariuszy wśród 349 członków kadry uniwersyteckiej. Analiza Czynnikowa została wykorzystana do oceny podobieństw konstruktów, a Analiza Regresji Wielokrotnej została zastosowana do zbadania relacji między konstruktami. Jeśli HE przyjmuje innowacje w zarządzaniu, szkolenia i nauczaniu, zarządzanie procesami i benchmarking wyłaniają się jako podstawowe elementy sukcesu TQM. Odkryto, że organizacyjne uczenie się, bezpośrednio i pośrednio, wpływa na innowacje menedżerskie. Niniejsze opracowanie podkreśla, że organizacyjne uczenie się może wzmocnić i rozszerzyć innowacje menedżerskie. Organizacyjne uczenie się polega na zdobywaniu i doskonaleniu nowych informacji i umiejętności, zwiększając zdolność organizacji do innowacji.

Słowa kluczowe

EN

educational management; total quality management; organisational learning; managerial innovation; university

PL

zarządzanie edukacją; całkowite zarządzanie jakością; organizacyjne uczenie się; innowacje menedżerskie; uniwersytet

• Wydawca: Czestochowa University of Technology
• Czasopismo: Polish Journal of Management Studies
• Rocznik: 2023
• Tom: Vol. 27, No. 1
• Strony: 81--96
• Opis fizyczny: Bibliogr. 54 poz., rys., tab.

Twórcy

autor

Hairul Hairul

• Islamic University of Kalimantan, Banjarmasin, Indonesia

• https://orcid.org/0009-0004-3946-6008

autor

Periyadi Periyadi

• Islamic University of Kalimantan, Banjarmasin, Indonesia

• https://orcid.org/0009-0009-3753-7323

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Uwagi

Opracowanie rekordu ze środków MEiN, umowa nr SONP/SP/546092/2022 w ramach programu "Społeczna odpowiedzialność nauki" - moduł: Popularyzacja nauki i promocja sportu (2022-2023).