Mapping to improvement: how process orientation shapes SME innovation

• Autorzy: Zastempowski Maciej , Pańka Angelika

Identyfikatory

DOI

10.17512/pjms.2025.31.1.18

Warianty tytułu

PL

Od mapowania do doskonalenia: jak orientacja procesowa kształtuje innowacyjność MŚP

• Języki publikacji: EN

Abstrakty

EN

This study investigates the relationship between business process orientation (BPO) maturity and the innovativeness of small and medium-sized enterprises (SMEs). Drawing on data from a representative sample of 1,286 Polish SMEs, the analysis employs logistic regression to examine the influence of five BPO maturity stages—process identification, mapping, measurement, ownership assignment, and continuous improvement—on four categories of innovation: product, process, organisational, and marketing. The findings indicate that process identification exerts a negative effect on all forms of innovation, whereas mapping, measurement, and ownership assignment exhibit no statistically significant impact. In contrast, continuous improvement emerges as a key driver, positively associated with all innovation types. The study underscores the inherent challenge of reconciling process orientation with creativity in SMEs, offering theoretical and practical implications for management and policy development.

PL

Artykuł bada wpływ orientacji procesowej MŚP na ich innowacyjność w kontekście dojrzałości procesowej. Analiza empiryczna obejmuje pięć etapów wdrażania BPO i ich wpływ na cztery rodzaje innowacji. Na podstawie danych z 1286 polskich MŚP oszacowano modele regresji logistycznej. Wyniki wskazują, że identyfikacja procesów obniża prawdopodobieństwo wdrażania innowacji, natomiast kolejne etapy - mapowanie, pomiary i przypisanie właścicieli - nie mają istotnego wpływu. Tylko ostatni etap, ciągłe doskonalenie procesów, wyraźnie zwiększa innowacyjność MŚP.

Słowa kluczowe

EN

process orientation; innovativeness; SME

PL

orientacja procesowa; innowacyjność; MŚP

• Wydawca: Czestochowa University of Technology
• Czasopismo: Polish Journal of Management Studies
• Rocznik: 2025
• Tom: Vol. 31, No. 1
• Strony: 319--338
• Opis fizyczny: Bibliogr. 81 poz., rys., tab.

Twórcy

autor

Zastempowski Maciej

• Nicolaus Copernicus University in Toruń, Poland

• https://orcid.org/0000-0001-8196-3236

autor

Pańka Angelika

• Nicolaus Copernicus University in Toruń, Poland

• https://orcid.org/0000-0002-6278-6630

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Uwagi

Opracowanie rekordu ze środków MNiSW, umowa nr POPUL/SP/0154/2024/02 w ramach programu "Społeczna odpowiedzialność nauki II" - moduł: Popularyzacja nauki (2025).