Factors affecting project performance in emerging construction firms: a moderated mediation model

• Autorzy: Afzal Nimra , Hanif Aamer

Identyfikatory

DOI

10.2478/emj-2022-0010

• Języki publikacji: EN

Abstrakty

EN

This research study explores the relationship between customer focus and the performance of construction projects undertaken by small companies. Additionally, process management in these companies has been studied as a mediator in explaining the relationship between customer focus and project performance. A moderated mediation model has been proposed to investigate the role of strategic planning and its effects on project outcomes. Data was gathered from 326 staff members working at different levels of management in some of Pakistan’s emerging construction companies owned by young entrepreneurs. The study’s findings revealed a positive relationship between customer focus and project performance mediated by process management. Moderation analysis indicates a significant relationship between process management and project performance when moderated by strategic planning. Constraints to the study have been identified, and suggestions for future research have been offered.

Słowa kluczowe

EN

emerging construction firms; customer focus; process management; strategic planning; project performance

PL

wschodzące firmy budowlane; orientacja na klienta; zarządzanie procesami; planowanie strategiczne; realizacja projektu

• Wydawca: Oficyna Wydawnicza Politechniki Białostockiej
• Czasopismo: Engineering Management in Production and Services
• Rocznik: 2022
• Tom: Vol. 14, no. 1
• Strony: 113--124
• Opis fizyczny: Bibliogr. 79 poz., tab., wykr.

Twórcy

autor

Afzal Nimra

• Air University, Pakistan

• https://orcid.org/0000-0002-8892-291X

autor

Hanif Aamer

• Air University, Pakistan

• https://orcid.org/0000-0003-2301-8986

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Uwagi

Opracowanie rekordu ze środków MEiN, umowa nr SONP/SP/546092/2022 w ramach programu "Społeczna odpowiedzialność nauki" - moduł: Popularyzacja nauki i promocja sportu (2022-2023).