Popularity of e-shops during the COVID-19 pandemic

• Autorzy: Ingaldi Manuela , Brožovà Silvie

Identyfikatory

DOI

10.2478/cqpi-2020-0001

• Języki publikacji: EN

Abstrakty

EN

More and more people decide to use e-shops to buy every-day products. Some people do it once a week, others a few times a year. Different customers buy different products. What's more, it can be noticed that the popularity of e-shops is growing every year. It is influenced by many factors, including lack of time, rush, high competition, convenience of shopping. Due to the appearance of the COVID-19 pandemic, which paralyzed practically the whole world, locked families in homes, customers started buying selected food, cosmetics and chemical products in stationery shops. Many restrictions have been introduced, including shopping restrictions. Many people chose e-shops instead of stationery shops. The purpose of the paper was to check whether the appearance of the COVID-19 pandemic had somehow changed the shopping habits of e-shops' customers. The survey created for of this article was used during the research.

Słowa kluczowe

EN

e-commerce; services; customers' shopping habits; COVID-19

PL

e-commerce; usługi; nawyki zakupowe klientów; COVID-19

• Wydawca: De Gruyter
• Czasopismo: Quality Production Improvement - QPI
• Rocznik: 2020
• Tom: Vol. 2, Iss. 1
• Strony: 1--10
• Opis fizyczny: Bibliogr. 32 poz., rys., tab.

Twórcy

autor

Ingaldi Manuela

• Czestochowa University of Technology, Poland

autor

Brožovà Silvie

• VŠB-Technical University of Ostrava, Czech Republic

Bibliografia

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Uwagi

Opracowanie rekordu ze środków MNiSW, umowa Nr 461252 w ramach programu "Społeczna odpowiedzialność nauki" - moduł: Popularyzacja nauki i promocja sportu (2020).