Improve the efficiency of the service process as a result of the Muda ideology

• Autorzy: Lorenc A. , Przyłuski K.

Identyfikatory

DOI

10.2478/mspe-2018-0018

• Języki publikacji: EN

Abstrakty

EN

The aim of the paper was to improve service processes carried out by Knorr-Bremse Systemy Kolejowe Polska sp. z o.o. Particularly, emphasise unnecessary movements and physical efforts of employees. The indirect goal was to find a solution in the simplest possible way using the Muda ideology. In order to improve the service process at the beginning was executed the process mapping for the devices to be repaired, ie. brake callipers, electro- hydraulic units and auxiliary release units. The processes were assessed and shown as Pareto-Lorenz analysis. In order to determine the most time consuming process. Based on the obtained results use of a column crane with articulated arm was proposed to facilitate the transfer of heavy components between areas. The final step was to assess the effectiveness of the proposed solution in terms of time saving. From the company perspective results of the analysis are important. The proposed solution not only reduces total service time but also contributes to crew’s work comfort.

Słowa kluczowe

EN

Muda; process mapping; efficiency analysis; unnecessary traffic

• Wydawca: STE GROUP
• Czasopismo: Management Systems in Production Engineering
• Rocznik: 2018
• Tom: nr 2 (26)
• Strony: 112--118
• Opis fizyczny: Bibliogr. 10 poz., rys., tab.

Twórcy

autor

Lorenc A.

• Cracow University of Technology, Institute of Rail Vehicle 31-155 Cracow, POLAND

autor

Przyłuski K.

• Construction Department, Steelcon 31-155 Cracow, POLAND

Bibliografia

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• [7] T. Osada, The 5S’s. Five Keys to a Total Quality Environment, Asian Productivity Organization, Distributed by Quality Resources, 1991.
• [8] E. Pawłowski, K. Pawłowski, S. Trzcielski, Metody i narzędzia Lean manufacturing, Wydawnictwo Politechniki Poznańskiej, 2010.
• [9] A. Rushton, P. Croucher, P. Baker, The handbook of logistics and distribution management. Understanding the supply chain, Kogan Page, London, 2014.
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Uwagi

PL

Opracowanie rekordu w ramach umowy 509/P-DUN/2018 ze środków MNiSW przeznaczonych na działalność upowszechniającą naukę (2018).