Real-time visibility as a catalyst for operational enhancements

Wyciślak, Sławomir

doi:10.17270/J.LOG.001010

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Tytuł artykułu

Real-time visibility as a catalyst for operational enhancements

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Wyciślak Sławomir

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DOI

10.17270/J.LOG.001010

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Abstrakty

Background: This study delves into the transformative potential of Real-Time Visibility (RTV) in global manufacturing supply chains, building upon existing research to explore its impact on operational efficiency and sustainability. It addresses key challenges in implementing RTV, such as trust issues, technological barriers, and data accuracy. The research is anchored around two main questions: identifying specific improvements in supply chain efficiency attributable to RTV and understanding how RTV catalyzes operational enhancements in global manufacturing supply chains. Methods: Our study employs the Action Learning Research (ALR) methodology to examine supply chain visibility, addressing the limitations of the Resource-Based View (RBV) as identified by existing literature. Through qualitative thematic analysis of the discussions, our research uncovers patterns and insights into supply chain visibility dynamics, contributing to academic and practical discourse. Our methodology unfolds in five cycles, each exploring different facets of supply chain visibility. This comprehensive approach bridges a significant gap in the literature and ensures our findings are grounded in the real-world complexities of modern supply chains. Results: The study presents findings from a case study involving the integration of Real-Time Transportation Visibility Platform (RVTP) with a global manufacturer’s Transportation Management System (TMS). Key results include notable improvements in operational efficiency, cost reduction, and enhanced sustainability. These improvements manifest as heightened accuracy in Estimated Time of Arrivals (ETAs), more streamlined operational workflows, reduced lead times, substantial cost savings in demurrage and detention, and improved customer communication. The research also identifies the broader impacts of RTV on supply chain operations, such as the development of advanced visual tracking systems for better stakeholder management. Conclusions: The study concludes that RTV transcends being a mere technological advancement and emerges as a strategic imperative in modern supply chain management. It underscores the necessity of strategic planning and resource allocation for sustainable growth and operational efficiency. The findings affirm RTV's crucial role in fostering efficient operational practices and enhancing data quality, resilience, and risk management capabilities. The research suggests future directions for exploring RTV implementation across various industries and supply chain models, reinforcing RTV's importance as a foundation for efficient, resilient, and sustainable supply chain operations.

Słowa kluczowe

real-time visibility supply chain visibility transportation visibility platform system dynamics

widoczność w czasie rzeczywistym widoczność łańcucha dostaw platforma widoczności transportu dynamika systemu

Wydawca

Wyższa Szkoła Logistyki

Czasopismo

LogForum

Rocznik

2024

Tom

Vol. 20, no. 2

Strony

161--174

Opis fizyczny

Bibliogr. 26 poz., rys., tab.

Twórcy

autor

Wyciślak Sławomir

slawomir.wycislak@uj.edu.pl

Faculty of Management and Social Communication, Institute of Economics, Finance, and Management, Jagiellonian University, Krakow, Poland

Bibliografia

1. Barratt, M., & Oke, A. (2007). Antecedents of supply chain visibility in retail supply chains: A resource-based theory perspective. Journal of Operations Management, 25(6), 1217–1233. https://doi.org/10.1016/j.jom.2007.01.003
2. Bode, C., & Wagner, S. M. (2015). Structural drivers of upstream supply chain complexity and the frequency of supply chain disruptions. Journal of Operations Management, 36, 215–228. https://doi.org/10.1016/j.jom.2014.12.004
3. Bromiley, P., & Rau, D. (2016). Operations management and the resource based view: Another view. Journal of Operations Management, 41(1), 95–106. https://doi.org/10.1016/j.jom.2015.11.003
4. Brun, A., Karaosman, H., & Barresi, T. (2020). Supply Chain Collaboration for Transparency. Sustainability, 12(11). https://doi.org/10.3390/su12114429
5. Caridi, M., Moretto, A., Perego, A., & Tumino, A. (2014). The benefits of supply chain visibility: A value assessment model. International Journal of Production Economics, 151, 1–19. https://doi.org/10.1016/j.ijpe.2013.12.025
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11. Kalaiarasan, R., Olhager, J., Agrawal, T. K., & Wiktorsson, M. (2022). The ABCDE of supply chain visibility: A systematic literature review and framework. International Journal of Production Economics, 248, 108464. https://doi.org/10.1016/j.ijpe.2022.108464
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13. Mbhele, T. P., & Phiri, M. A. (2014). Understanding the Phenomenon of Bullwhip Effect in Relation to Supply Chain Strategies: FMCG industry. Mediterranean Journal of Social Sciences. https://doi.org/10.5901/mjss.2014.v5n20p570
14. Nguyen, T. T. H., Taskin, N., Scahill, S., & Pauleen, D. (2019). Antecedents of Supply Chain Information Visibility: The Complementarity Effect of IT Integration Capability and Interpersonal Communication Capability. 25th Americas Conference on Information Systems, AMCIS 2019, Cancún, Mexico, August 15-17, 2019. https://aisel.aisnet.org/amcis2019/enterprise_systems/enterprise_systems/5
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16. Sarker, S., Engwall, M., Trucco, P., & Feldmann, A. (2016). Internal Visibility of External Supplier Risks and the Dynamics of Risk Management Silos. IEEE Transactions on Engineering Management, 63, 451–461.
17. Sodhi, M. S., & Tang, C. S. (2011). The incremental bullwhip effect of operational deviations in an arborescent supply chain with requirements planning. European Journal of Operational Research, 215(2), 374–382. https://doi.org/10.1016/j.ejor.2011.06.019
18. Srinivasan, R., & Swink, M. (2018). An investigation of visibility and flexibility as complements to supply chain analytics: An organizational information processing theory perspective. Production and Operations Management, 27, 1849–1867.
19. Sterman, J. (2000). Business Dynamics: Systems Thinking and Modeling for a Complex World. Irwin/McGraw-Hill. https://books.google.pl/books?id=CCKCQgAACAAJ
20. Swift, C., Guide, V. D. R., & Muthulingam, S. (2019). Does supply chain visibility affect operating performance? Evidence from conflict minerals disclosures. Journal of Operations Management.
21. Swink, M., Sant’Ana Gallo, I., Defee, C., & Da Silva, A. L. (2024). Supply chain visibility types and contextual characteristics: A literature‐based synthesis. Journal of Business Logistics, 45(1), e12366. https://doi.org/10.1111/jbl.12366
22. Wang, X., & Disney, S. M. (2016). The bullwhip effect: Progress, trends and directions. European Journal of Operational Research, 250(3), 691–701. https://doi.org/10.1016/j.ejor.2015.07.022
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26. Wycislak, S. (2023). From real-time visibility to operational benefits – tensions on unfinished paths. The International Journal of Logistics Management, 34(5), 1446–1474. https://doi.org/10.1108/IJLM-03-2022-0126

Uwagi

Opracowanie rekordu ze środków MNiSW, umowa nr POPUL/SP/0154/2024/02 w ramach programu "Społeczna odpowiedzialność nauki II" - moduł: Popularyzacja nauki (2025).

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