Data analytics and global logistics performance: an exploratory study of informatization in the logistics sector

Anwar, Muhammad Fahad; Wong, Wai Peng; Saad, Nor Hasliza; Mushtaq, Naveed

doi:10.17270/J.LOG.2022.664

Artykuł - szczegóły

Tytuł artykułu

Data analytics and global logistics performance: an exploratory study of informatization in the logistics sector

Autorzy

Anwar Muhammad Fahad , Wong Wai Peng , Saad Nor Hasliza , Mushtaq Naveed

Treść / Zawartość

Pełne teksty:

Pobierz

Identyfikatory

DOI

10.17270/J.LOG.2022.664

Warianty tytułu

Języki publikacji

Abstrakty

Background: Informatization has enabled global logistics and supply chains (LSC) to capitalize on data-driven analytics to improve logistics performance. At the country level, logistics performance is gauged through the logistics performance index (LPI), where globally 61.25% or 98 countries perform below the mean LPI score. Previous studies focused on logistics informatization in high and moderate LPI rank economies. The paper aims to conduct an exploratory case study in a low LPI performing country to assess the informatization practices of logistics entities and develop a logistics informatization continuum to unlock data analytics for other countries. Methods: The study implements qualitative methods to develop strategic recommendations to reduce global logistics imbalance. We employ a two-layer methodology consisting of thematic analysis and a novel strategic choice approach (SCA) to involve stakeholders for recommendations on obstruction. For thematic analysis, 16 semi-structured interviews were conducted from logistics companies, also onboard 10 trade associations and government representatives for the SCA analysis. Results: We observed many obstructions in informatization; low willingness on informatization, fear of information leakage by humans, low-reciprocity for collaboration, the myth of information and communication technologies (ICT) as an expensive tool, self-interest, and opportunistic behavior. Conclusion: Information-centric and integrated LSC enables data-driven technologies for real-time decision making, vigilance, and data analytics to distinguished the success of a country’s logistics performance. Originality: This study explores the informatization conformity in the logistics sector to connect data analytics. We introduced a novel strategic choice approach in the technology domain for problem structuring. The paper further contributes by suggesting a logistics informatization continuum for low LPI countries to straighten digitalization in the logistics sector.

Słowa kluczowe

data analytics global logistics performance informatization logistics performance index LPI thematic analysis strategic choice approach SCA

analityka danych wydajność logistyka globalna informatyzacja wskaźnik działalności logistycznej LPI analiza tematyczna

Wydawca

Wyższa Szkoła Logistyki

Czasopismo

LogForum

Rocznik

2022

Tom

Vol. 18, no. 2

Strony

137--160

Opis fizyczny

Bibliogr. 89 poz., rys., tab., wykr.

Twórcy

autor

Anwar Muhammad Fahad

fahad.anwar@student.usm.my

School of Management, Universiti Sains Malaysia, Penang, Malaysia

https://orcid.org/0000-0003-4981-5975

autor

Wong Wai Peng

waipeng.wong@monash.edu

School of Information Technology, Monash University, Malaysia Campus, Subang Jaya, Malaysia

https://orcid.org/0000-0002-0875-9199

autor

Saad Nor Hasliza

norhasliza@usm.my

School of Management, Universiti Sains Malaysia, Penang, Malaysia

https://orcid.org/0000-0003-0261-9133

autor

Mushtaq Naveed

naveed.mushtaq@uos.edu.pk

Noon Business School, University of Sargodha, Pakistan

https://orcid.org/0000-0002-9067-1953

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Uwagi

Opracowanie rekordu ze środków MEiN, umowa nr SONP/SP/546092/2022 w ramach programu "Społeczna odpowiedzialność nauki" - moduł: Popularyzacja nauki i promocja sportu (2022-2023).

Typ dokumentu

Bibliografia

Identyfikator YADDA

bwmeta1.element.baztech-4b99d43b-bb8f-4e08-9aab-b51ba8c6e432