Model for Assessing Engineering Competencies of Logistics Specialists in Transport Organisations

• Autorzy: Drejeris Rolandas , Katinienė Aušra , Vaičiūtė Kristina , Čiutienė Rūta

Identyfikatory

DOI

10.2478/emj-2024-0024

• Języki publikacji: EN

Abstrakty

EN

In today’s dynamic, technology-driven, and diverse world of knowledge society, transport organisations should purposefully analyse and assess their operations since they often have to face problems emerging from the lack of knowledge and competencies of logistics specialists. The engineering competencies of logistics specialists are highly appreciated in transport systems. However, the selection of assessment criteria and determination of its importance is a difficult task for managers in this sector. Thus, it is reasonable to apply the multi-criteria methodologies, such as SAW, AHP, MOORA, and VIKOR, whilst determining the importance of criteria describing the competencies of logistics specialists in a transport organisation. Applying the multi-criteria methods provides prerequisites for an objective, precise, and the least time-consuming way to evaluate the engineering competencies of logistics specialists. The analysis of the results enables the most suitable decisions to utilise the significant potential of logistics specialists. The article examines the problem areas for evaluating the competencies of logistics specialists. The current paper presents the evaluation of logistics specialists’ competencies based on the methodology used to determine the importance of criteria (SAW and AHP methods). Additionally, further recommendations are suggested to effectively manage certain corrections on competencies in transport organisations under investigation.

Słowa kluczowe

EN

logistics; transport; logistics specialists; competencies; engineering competencies; assessment methods; SAW; AHP

PL

logistyka; transport; specjaliści ds. logistyki; kompetencje; kompetencje inżynierskie; metody oceny; SAW; AHP

• Wydawca: Oficyna Wydawnicza Politechniki Białostockiej
• Czasopismo: Engineering Management in Production and Services
• Rocznik: 2024
• Tom: Vol. 16, no. 3
• Strony: 56--74
• Opis fizyczny: Bibliogr. 81 poz., tab.

Twórcy

autor

Drejeris Rolandas

• Vytautas Magnus University K. Donelaičio St. 58, LT-44248 Kaunas, Lithuania

• https://orcid.org/0000-0002-8104-363X

autor

Katinienė Aušra

• Vilnius Gediminas Technical University Saulėtekio al. 11, LT-10223 Vilnius, Lithuania

• https://orcid.org/0000-0002-6609-8085

autor

Vaičiūtė Kristina

• Vilnius Gediminas Technical University Saulėtekio al. 11, LT-10223 Vilnius, Lithuania

• https://orcid.org/0000-0002-1128-4681

autor

Čiutienė Rūta

• Kaunas University of Technology K. Donelaičio St. 73, LT-44249 Kaunas, Lithuania

• https://orcid.org/0000-0003-4821-0093

Bibliografia

• Aisyah, S. (2021). Implementation of the Simple Additive Weighting Method for Employee Performance Assessment. Jurnal Riset Informatika, 3(4), 335-342. doi: 10.34288/jri.v3i4.281
• Aloqaili, S., Alharty, R., Alsaudon, S., & Alshaalan, R. (2020). Technology in the Workplace Research Paper. Riyadh, Saudi Arabia: College of Business Administration, Princess Nourah Bint Abdulrahman University.
• Andersson, U., Dasí, À., Mudambi, R., & Pedersen, T. (2016). Technology, innovation and knowledge: The importance of ideas and international connectivity. Journal of World Business, 51(1). doi: 10.1016/j.jwb.2015.08.017
• Baležentis, T., & Streimikiene, D. (2017). Multi-criteria ranking of energy generation scenarios with Monte Carlo simulation. Applied Energy, 185, 862-871.
• Bloodgood, J. M. (2019). Knowledge acquisition and firm competitiveness: the role of complements and knowledge source. Journal of Knowledge Management, 23(1), 46-66.
• Bloom, N., Van Reenen, J., & Williams, H. (2019). A toolkit of policies to promote innovation. Journal of Economic Perspectives, 33(3), 163-184.
• Bocken, N. M., Short, S. W., Rana, P., & Evans, S. (2014). A literature and practice review to develop sustainable business model archetypes. Journal of Cleaner Production, 65, 42-56.
• Chand, A., Kumar, N., Kumar, R. R., Prasad, S., Patel, A., & Stauvermann, P. J. (2022). Determinants of Social and Environmental Accounting Information Disclosure: An Analysis of top 50 Firms in New Zealand. Engineering Economics, 33(2), 118-131. doi: 10.5755/j01.ee.33.2.20819
• Chowdhury, T. M., & Murzi, H. (2020). The evolution of teamwork in engineering workplace from first industry revolution to industry 4.0: A literature review. ASEE Annual Conference and Exposition, Conference Proceedings, 2020-June. doi: 10.18260/1-2-35318
• Doyle, B. J., Asiala, C. M., & Fernández, D. M. (2017). Relative importance and knowledge distribution of medicinal plants in a Kichwa community in the Ecuadorian Amazon. Ethnobiology Letters, 8(1), 1-14. doi: 10.14237/ebl.8.1.2017.777
• Drejeriene, E., & Drejeris, R. (2017). Systematic approach to a new service ideas conceptualisation: Quantitative decision making. Engineering Economics, 28(3). doi: 10.5755/j01.ee.28.3.14752
• Drejeris, R., & Miceikiene, A. (2018). Multi-criteria measurement of sustainable innovativeness in farming organisations: Evidence from Lithuania. Sustainability (Switzerland), 10(9). doi: 10.3390/su10093347
• Drejeris, R., & Oželiene, D. (2019). Modelling environmental actions of corporate sustainable activity: Evidence from Lithuania. Central European Business Review, 8(5), 69-93. doi: 10.18267/j.cebr.223
• Dundiuk, A. (2021). Ways of Formation of Professional Competence of Future Motor Transport Specialists. Pedagogy and Education Management Review, 2(2), 44-52. doi: 10.36690/2733-2039-2021-2-44
• Dweiri, F., Kumar, S., Khan, S. A., & Jain, V. (2017). Corrigendum to “Designing an integrated AHP based decision support system for supplier selection in automotive industry” Expert Systems with Applications (2016) 62 (273–283). Expert Systems with Applications, 72. doi: 10.1016/j.eswa.2016.12.025
• Fahmi, I., & Ali, H. (2022). Determination of Career Planning and Decision Making: Analysis of Communication Skills, Motivation and Experience (Literature Review Human Resource Management). Dinasti International Journal of Management Science, 3(5), 823-835.
• Fajar, A., & Sarno, R. (2019). Optimization of time and cost of multi organization business processes in a port container terminal. International Journal of Intelligent Engineering and Systems, 12(6). doi: 10.22266/ijies2019.1231.25
• Flores, E., Xu, X., & Lu, Y. (2020). ). Human Capital 4.0: a workforce competence typology for Industry 4.0. Journal of Manufacturing Technology Management, 31(4), 687-703.
• Galustyan, O. V., Smetannikov, A. P., Kolbaya, I. G., Palchikova, G. S., Galigorov, D. V., & Mazkina, O. B. (2020). Application of mobile technologies for the formation of analytical competence of future specialists. International Journal of Interactive Mobile Technologies, 14(2). doi: 10.3991/ijim.v14i02.11658
• Golden, O., & Hanlon, A. J. (2018). Towards the development of day one competences in veterinary behaviour medicine: Survey of veterinary professionals experience in companion animal practice in Ireland. Irish Veterinary Journal, 71(1). doi: 10.1186/s13620- 018-0123-3
• Gupta, A., Singh, R. K., & Gupta, S. (2022). Developing human resource for the digitization of logistics operations: readiness index framework. International Journal of Manpower, 43(2), 355-379. doi: 10.1108/IJM-03-2021-0175
• Hartmann, M., Monzer, N., Schultz, J. H., Ditzen, B., Wensing, M., Schmalenberger, K., & Herzog, W. (2021). Promoting research competence in psychosocial medicine – A new curriculum for medical students. Zeitschrift Fur Psychosomatische Medizin Und Psychotherapie, 67(1). doi: 10.13109/ZPTM.2021.67.1.78
• Hau, Y. S., Kim, B., Lee, H., & Kim, Y. G. (2013). The effects of individual motivations and social capital on employees’ tacit and explicit knowledge sharing intentions. International Journal of Information Management, 33(2). doi: 10.1016/j.ijinfomgt.2012.10.009
• Heiskanen, E., Kasanen, P., & Timonen, P. (2005). Consumer participation in sustainable technology development. International Journal of Consumer Studies, 29(2), 98-107.
• Hernandez-de-Menendez, M., Morales-Menendez, R., Escobar, C. A., & McGovern, M. (2020). Competencies for Industry 4.0. International Journal on Interactive Design and Manufacturing, 14(4), 1511-1524. doi: 10.1007/s12008-020-00716-2
• Jankelova, N. (2022). Entrepreneurial Orientation, Trust, Job Autonomy and Team Connectivity: Implications for Organizational Innovativeness. Engineering Economics, 33(3), 264-274. doi: 10.5755/j01.ee.33.3.28269
• Karácsony, P., & Bokor, T. (2021). Importance of competences in communication, as perceived by business leaders. Periodica Polytechnica Social and Management Sciences, 29(2), 115-124. doi: 10.3311/PPSO.15796
• Kaur, R., Awasthi, A., & Grzybowska, K. (2020). Evaluation of Key Skills Supporting Industry 4.0—A Review of Literature and Practice. doi: 10.1007/978-3-030- 33369-0_2
• Ketonen-Oksi, S. (2022). Developing Organizational Futures Orientation - A Single Case Study Exploring and Conceptualizing the Transformation Process in Practice. IEEE Transactions on Engineering Management, 69(2). doi: 10.1109/TEM.2020.3038283
• Kilibarda, M., Andrejić, M., & Popović, V. (2020). Research in logistics service quality: A systematic literature review. Transport, 35(2), 224-235. doi: 10.3846/transport.2019.11388
• Kirshman, K., Tolmachev, A., & Avila, M. (2017). The Top 10 MSL & MSL Manager Competencies, PM360. Retrieved from https://www.pm360online.com/thetop-10-msl-msl-manager-competencies/
• Koh, L. Y., & Yuen, K. F. (2022). Emerging competencies for logistics professionals in the digital era: A literature review. Frontiers in Psychology, 13. doi: 10.3389/fpsyg.2022.965748
• Kohl, M., Heimeldinger, C., Brieke, M., & Fottner, J. (2020). Competency Model for Logistics Employees in Smart Factories. In W. Karwowski, S. Trzcielinski, & B. Mrugalska (Eds.), Advances in Manufacturing, Production Management and Process Control (pp. 133–145). Springer International Publishing.
• Lindgren, R., Henfridsson, O., & Schultze, U. (2015). Design Principles for Competence Management Systems. MIS Quarterly, 28(3).
• Litvinenko, V., Bowbriсk, I., Naumov, I., & Zaitseva, Z. (2022). Global guidelines and requirements for professional competencies of natural resource extraction engineers: Implications for ESG principles and sustainable development goals. Journal of Cleaner Production, 338, 130530. doi: 10.1016/j.jclepro.2022.130530
• Liu, Y., Lan, Z., Cui, J., Krishnan, G., Sourina, O., Konovessis, D., Ang, H. E., & Mueller-Wittig, W. (2020). Psychophysiological evaluation of seafarers to improve training in maritime virtual simulator. Advanced Engineering Informatics, 44. doi: 10.1016/j.aei.2020.101048
• Machado, H.P.V., & Freiling, J. (2023). Expatriationenhanced competencies: A multiple case study of technology-based entrepreneurs. Journal of Entrepreneurship, Management, and Innovation, 19(3), 7-46. doi: 10.7341/20231931
• Manuel, M. E. (2017). Vocational and academic approaches to maritime education and training (MET): Trends, challenges and opportunities. WMU Journal of Maritime Affairs, 16(3). doi: 10.1007/s13437-017-0130-3
• Marisa Brown. (2019). Future Skillsets of Procurement Professionals: Survey Report, APQC. Retrieved from https://www.apqc.org/resource-library/resourcelisting/future-skillsets-procurement-professionalssurvey-report
• Martínez-Sánchez, A., Vicente-Oliva, S., & Pérez-Pérez, M. (2020). The relationship between R&D, the absorptive capacity of knowledge, human resource flexibility and innovation: Mediator effects on industrial firms. Journal of Business Research, 118. doi: 10.1016/j.jbusres.2020.07.014
• Metro, K., Hernández, J., Bogus, S., Harper, C., Kommalapati, R., & Choe, D. (2019). Recruiting, Retaining, and Promoting for Careers at Transportation Agencies. MATEC Web of Conferences, 271. doi: 10.1051/matecconf/201927105001
• Mikl, J. (2021). Start-ups in the logistics industry: Advancing a framework for the disruptive potential of digital freight forwarder platforms (DFFs). Proceedings of ‏The 8th International Conference on New Ideas in Management, Economics and Accounting, 25-37. doi: 10.33422/8th.imeaconf.2021.03.61
• Młody, M., Ratajczak-Mrozek, M., & Sajdak, M. (2023). Industry 4.0 technologies and managers’ decisionmaking across value chain. Evidence from the manufacturing industry. Engineering Management in Production and Services, 15(3), 69-83. doi: 10.2478/emj-2023-0021
• Muharom Albantani, A., & Madkur, A. (2018). Think Globally, Act Locally: The Strategy of Incorporating Local Wisdom in Foreign Language Teaching in Indonesia. International Journal of Applied Linguistics and English Literature, 7(2). doi: 10.7575/aiac.ijalel.v.7n.2p.1
• Mulyanto, M., Awatara, I. G. P. D., & Gunardi, A. (2018). Enhancing competence, environmental management system, job satisfaction and employee performance. Journal of Environmental Management and Tourism, 9(1). doi: 10.14505/jemt.v9.1(25).06
• Najat, B. (2017). Importance of Customer Knowledge in Business Organizations. International Journal of Academic Research in Business and Social Sciences, 7(11). doi: 10.6007/ijarbss/v7-i11/3449
• Opricovic, S., & Tzeng, G. H. (2004). Compromise solution by MCDM methods: A comparative analysis of VIKOR and TOPSIS. European Journal of Operational Research, 156(2). doi: 10.1016/S0377-2217(03)00020-1
• Patalas-Maliszewska, J., & Kłos, S. (2019). An approach to supporting the selection of maintenance experts in the context of industry 4.0. Applied Sciences (Switzerland), 9(9). doi: 10.3390/app9091848
• Pedron, Z. (2018). The skills revolution of the 21st century: it’s time to re-calibrate. On Research (Journal of EU Business School), 1, 20-28.
• Peña, D. A., Osorio, A. F., Orejuela, J. P., & Idarraga, J. C. (2023). Multi-skilled workforce scheduling with training and welfare considerations. Engineering Management in Production and Services, 15(3), 27- 41. doi: 10.2478/emj-2023-0018
• Podvezko, V. (2011). The Comparative Analysis of MCDA Methods SAW and COPRAS. Inzinerine EkonomikaEngineering Economics, 22(2), 134-146.
• Rahman, M. M., Islam, M. S., Karim, A., Chowdhury, T. A., Rahman, M. M., Seraj, P. M. I., & Singh, M. K. M. (2019). English language teaching in Bangladesh today: Issues, outcomes and implications. Language Testing in Asia, 9. doi: 10.1186/s40468-019-0085-8
• Rullani, E., Cozza, C., & Zanfei, A. (2016). Lost in transition: systemic innovations and the new role of the state in industrial policy. Economia e Politica Industriale, 43(3). doi: 10.1007/s40812-016-0045-6
• Sabirov, O. S., Suyunov, Y. B., Aslonov, A. F. O., Subhonov, M. R. O., & Kamilov, A. Q. O. (2021). Improvement of Ways to Develop the Textile Industry on the Basis of Resource-Technology. International Journal of Modern Agriculture, 10(2), 1868-1877.
• Šakalys, R., Sivilevičius, H., Miliauskaitė, L., & Šakalys, A. (2019). Investigation and evaluation of main indicators impacting synchromodality using ARTIW and AHP methods. Transport, 34(3), 300-311. doi: 10.3846/transport.2019.9718
• Salazar, M. R., Widmer, K., Doiron, K., & Lant, T. K. (2019). Leader Integrative Capabilities: A Catalyst for Effective Interdisciplinary Teams. Strategies for Team Science Success, 313-328. doi: 10.1007/978-3-030-20992-6_24
• Sapper, S., Kohl, M., & Fottner, J. (2021). Future Competency Requirements in Logistics Due to Industry 4.0: A Systematic Literature Review. 2021 10th International Conference on Industrial Technology and Management (ICITM), 94-105. doi: 10.1109/ICITM52822.2021.00025
• Schwartz, J., Roy, I., Hauptmann, M., Durme, Y. Van, & Denny, B. (2017). Rewriting the rules for the digital age. Global Human Capital Trends Report, 144.
• Shmatko, N., Gokhberg, L., & Meissner, D. (2020). SkillSets for Prospective Careers of Highly Qualified Labor. In K. Zimmermann (Ed.), Handbook of Labor, Human Resources and Population Economics. Cham: Springer. doi: 10.1007/978-3-319-57365-6_20-1
• Singh, J., & Fleming, L. (2010). Lone inventors as sources of breakthroughs: Myth or reality? Management Science, 56(1). doi: 10.1287/mnsc.1090.1072
• Skačkauskienė, I., & Katinienė, A. (2017). Possibilities To Evaluate Employee Knowledge As a Component of Knowledge Synergy At Organisation. Social Sciences Vadyba Journal of Management, 30(2), 35-43.
• Skačkauskienė, I., Kazlauskienė, E., & Katinienė, A. (2017). Modelling knowledge synergy evaluation. Montenegrin Journal of Economics, 13(1), 35-49. doi: 10.14254/1800-5845/2017.13-1.2
• Suksanchananun, W., Chaiyasoonthorn, W., & Chaveesuk S. (2020). The impact of supply chain management competencies on the rice community enterprises. Polish Journal of Management Studies, 22(1), 531- 544. doi: 10.17512/pjms.2020.22.1.34.
• Taguma, M., & Anger, K. (2015). Trends Analysis: Future Shocks and Shifts: Challenges for the Global Workforce and Skills Development. Organization of Economic Co-operation and Development.
• Taguma, M., Feron, E., & Lim Hwee, M. (2018). Future of Education and Skills 2030: Conceptual Learning Framework. Organization of Economic Co-operation and Development.
• Tiškus, K. (2019). Šiaulių Regiono Logistikos Vadybininko Užsienio Kalbų Kompetencija. Verslas, Technologijos, Biomedicina: Inovacijų Įžvalgos: Respublikinė MokslinėPraktinė Studentų Konferencija, 1(10), 466-476.
• Trusculescu, A., Draghici, A., & Ivascu, V.-L. (2016). Importance of Knowledge Management Systems in Online Retail Compared to Traditional Retail. Managing Innovation and Diversity in Knowledge Society Through Turbulent Time: Proceedings of the MakeLearn and TIIM Joint International Conference 2016.
• Tsekeris, C. (2019). Surviving and thriving in the fourth industrial revolution: digital skills for education and society. Homo Virtualis, 2(1), 34-42.
• Tsonkova, A. G. (2020). The Changing World:“Internet of Things–A Factor for the Development of Transport and Logistics.” International Journal of Innovative Science and Research Technology, 5(3), 31-36.
• Urbaitė, V. (2020). Vilniaus kolegijos verslo vadybos fakulteto studentų verslumo ugdymo(si) raiška imitacinėje įmonėje. Jaunimas Besikeičiančioje Visuomenėje, 116-124.
• Vaičiūtė, K., Katinienė, A., & Bureika, G. (2022). The Synergy between Technological Development and Logistic Cooperation of Road Transport Companies. Sustainability, 14, 14561. doi: 10.3390/su142114561
• Van Den Beemt, A., Thurlings, M., & Willems, M. (2019). Towards an understanding of social media use in the classroom: a literature review. Technology, Pedagogy and Education, 29(1), 35-55. doi: 10.1080/1475939X.2019.1695657
• Violato, C. (2018). Assessing Competence in Medicine and Other Health Professions. CRC Press. doi: 10.1201/9780429426728
• Voline, E., Schwartz, J., Roy, I., Hauptman, M., Van Durme, Y., Denny, B., & Bersin, J. (2019). Leading the social enterprise: Reinvent with a human focus. 2019 Deloitte Global Human Capital Trends. Deloitte.
• Walker, C. (2014). Organizational learning: The role of third party auditors in building compliance and enforcement capability. International Journal of Auditing, 18(3), 213-222. doi: 10.1111/ijau.12026
• Wang, Y. De, & Hsieh, H. H. (2013). Organizational ethical climate, perceived organizational support, and employee silence: A cross-level investigation. Human Relations, 66(6), 783-802. doi: 10.1177/0018726712460706
• Wood, D., Cockcroft, T., Tong, S., & Bryant, R. (2018). The importance of context and cognitive agency in developing police knowledge: Going beyond the police science discourse. Police Journal, 91(2). doi: 10.1177/0032258X17696101
• Wringe, C. (2015). Beyond useful knowledge: Developing the subjective self. Journal of Philosophy of Education, 49(1). doi: 10.1111/1467-9752.12094
• Wu, C., Wu, P., Li, P., Cheng, F., Du, Y., He, S., & Lang, H. (2021). Construction of an index system of core competence assessment for infectious disease specialist nurse in China: a Delphi study. BMC Infectious Diseases, 21(1). doi: 10.1186/s12879-021-06402-2
• Yaghi, K., & Omar Sindi, Y. (2016). Importance of Knowledge Management in Establishing Organization Strategy: Study on Saudi Arabian Airlines HR Division, Jeddah. International Journal of Business and Management, 11(3). doi: 10.5539/ijbm.v11n3p235
• Zhao, S., Jiang, Y., Peng, X., & Hong, J. (2020). Knowledge sharing direction and innovation performance in organizations: Do absorptive capacity and individual creativity matter? European Journal of Innovation Management, 24(2), 371-394. doi: 10.1108/EJIM-09-2019-0244