Turnover-mitigating effect of servant leadership on job performance

• Autorzy: Bieńkowska Agnieszka , Koszela Anna , Ludwikowska Kamila , Koszela Anna

Identyfikatory

DOI

10.2478/emj-2022-0017

• Języki publikacji: EN

Abstrakty

EN

Job performance is an extremely complex factor affecting organisational performance. The literature recognises factors impacting job performance positively and negatively. This article aims to verify the turnover-mitigating effect on the relationship between servant leadership and job performance. The developed moderated mediation model is empirically verified based on the data collected from 263 managers working in Poland’s for-profit organisations. The results were analysed using Macro for IBM SPSS Statistics. It has been shown that employee turnover is a mediator in the job performance model based on turnover-mitigating servant leadership. Additionally, the influence of employees’ dynamic capabilities has been analysed. The study revealed the significance of servant leadership in influencing job performance and the disruptive relationship between employee turnover and the impact of employees’ dynamic capabilities in reducing employee turnover. This research provides practical implications for managers and organisations regarding selecting the right leadership style to improve employee job performance.

Słowa kluczowe

EN

servant leadership; employee job performance; employee turnover; employee dynamic capabilities; organisational performance

PL

przywództwo służebne; wydajność pracy; rotacja pracownika; możliwości pracowników dynamiczne; wydajność organizacji

• Wydawca: Oficyna Wydawnicza Politechniki Białostockiej
• Czasopismo: Engineering Management in Production and Services
• Rocznik: 2022
• Tom: Vol. 14, no. 2
• Strony: 67--81
• Opis fizyczny: Bibliogr. 98 poz., tab., wykr.

Twórcy

autor

Bieńkowska Agnieszka

• Faculty of Management, Wroclaw University of Science and Technology, Poland

• https://orcid.org/0000-0002-7498-6322

autor

Koszela Anna

• Faculty of Management, Wroclaw University of Science and Technology, Poland

• https://orcid.org/0000-0002-3145-4203

autor

Ludwikowska Kamila

• Faculty of Management, Wroclaw University of Science and Technology, Poland

• https://orcid.org/0000-0002-2975-7539

autor

Koszela Anna

• Faculty of Management, Wroclaw University of Science and Technology, Poland

• https://orcid.org/0000-0002-3145-4203

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Uwagi

Opracowanie rekordu ze środków MEiN, umowa nr SONP/SP/546092/2022 w ramach programu "Społeczna odpowiedzialność nauki" - moduł: Popularyzacja nauki i promocja sportu (2022-2023).