Technostress and its management in the 21st century workplace: implications for consulting workforce

• Autorzy: Leitner Ilona , Rašticová Martina

Identyfikatory

DOI

10.17512/pjms.2023.27.2.13

Warianty tytułu

PL

Technostres i zarządzanie nimi w miejscu pracy XXI wieku: wskazania dla pracowników doradztwa

• Języki publikacji: EN

Abstrakty

EN

Main goal of this paper is to draw more attention to the pervasiveness of technostress (TS) in the consulting domain. As TS tends to be perceived differently in terms of what it entails, this work has focused on researching, instead, the breadth of its relationship with the salient demographical variables: gender, age, organizational rank and family status in an under researched organizational setting. This makes for the first novel contribution of the paper. The interplay in question has been investigated from the quantitative point of view. Knowledge space has been built on the data obtained via a quantitative questionnaire. The research sample consisted of 702 consulting employees (417 men and 275 women), aged 18-65. Data analysis draw on the explanatory potential of ANOVA and stepwise regression models. Results reveal that female participants and employees older than 35, experience significantly more Techno-Complexity compared to other groups. No significant effect of family status on Techno-Complexity was found. Senior-rank employees experience more Techno-Overload and Techno-Invasion, compared to their co-workers in more junior positions. Our findings point out to the necessity of workplace-stress prevention solutions focusing specifically on gender, age and the seniority level of an employee. In addition, they provide important signposts for how such fast-paced organizations as consulting companies can revitalize their human resource management (HRM) practices to foster a healthy workplace environment conducive of workplace productivity and innovation.

PL

Głównym celem niniejszego artykułu jest zwrócenie większej uwagi na wszechobecność technostresu w branży konsultingowej. Ponieważ technostres jest zwykle postrzegany w różny sposób pod względem tego, co się z nim wiąże, niniejsza praca koncentruje się na badaniu zakresu jego związku z istotnymi zmiennymi demograficznymi: płcią, wiekiem, rangą organizacyjną i statusem rodzinnym w niedostatecznie zbadanym środowisku organizacyjnym. Stanowi to pierwszy nowatorski wkład tego artykułu. Omawiana interakcja została zbadana z ilościowego punktu widzenia. Przestrzeń wiedzy została zbudowana na danych uzyskanych za pomocą kwestionariusza ilościowego. Próba badawcza składała się z 702 pracowników konsultingu (417 mężczyzn i 275 kobiet) w wieku 18-65 lat. W analizie danych wykorzystano potencjał wyjaśniający modeli ANOVA i regresji krokowej. Wyniki pokazują, że kobiety i pracownicy w wieku powyżej 35 lat doświadczają znacznie większej złożoności technologicznej w porównaniu z innymi grupami. Nie stwierdzono istotnego wpływu statusu rodzinnego na złożoność techniczną. Pracownicy wyższego szczebla doświadczają większego przeciążenia technologicznego i inwazji technologicznej w porównaniu do swoich współpracowników na niższych stanowiskach. Nasze wyniki wskazują na konieczność wprowadzenia rozwiązań zapobiegających stresowi w miejscu pracy, koncentrujących się w szczególności na płci, wieku i stażu pracy pracownika. Ponadto, dostarczają one ważnych wskazówek, w jaki sposób tak szybko rozwijające się organizacje, jak firmy konsultingowe, mogą zrewitalizować swoje praktyki zarządzania zasobami ludzkimi (HRM), aby wspierać zdrowe środowisko pracy sprzyjające produktywności i innowacyjności w miejscu pracy.

Słowa kluczowe

EN

technostress; consulting; HRM; ICT management

PL

technostres; konsulting; HRM; zarządzanie ICT

• Wydawca: Czestochowa University of Technology
• Czasopismo: Polish Journal of Management Studies
• Rocznik: 2023
• Tom: Vol. 27, No. 2
• Strony: 206--222
• Opis fizyczny: Bibliogr. 50 poz., tab.

Twórcy

autor

Leitner Ilona

• Department of Law and Social Sciences, Faculty of Business and Economics, Mendel University, Czech Republic

• https://orcid.org/0000-0002-2261-4199

autor

Rašticová Martina

• Department of Law and Social Sciences, Faculty of Business and Economics, Mendel University, Czech Republic

• https://orcid.org/0000-0001-9322-0763

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Uwagi

Opracowanie rekordu ze środków MEiN, umowa nr SONP/SP/546092/2022 w ramach programu "Społeczna odpowiedzialność nauki" - moduł: Popularyzacja nauki i promocja sportu (2022-2023).