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The impact of personality traits of individuals on organizational silence in its four forms

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EN
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EN
Purpose: The purpose of this study is to assess the impact of personality traits of individuals on organizational silence in the context of its four forms, discussed in prevailing angles taken in relevant literature. Respondents’ personality traits are differentiated according to the five 8 factor model of personality (the Big Five). Design/methodology/approach: The empirical material was obtained through a survey by means of a questionnaire with 47 questions (including questions about discriminatory behaviour, forms of organizational silence and respondents’ personality traits). The survey was conducted in 2021 in the West Pomeranian province, Poland. 426 questionnaires were analysed. Findings: There are statistically significant correlations (overall, positively-oriented) for acquiescent silence with results of self-assessment of respondents’ personality traits in the domain of extraversion, conscientiousness and openness to experience, while for defensive silence – in the domain of extraversion, neuroticism (exceptionally - negative correlation) and openness to experience. Research limitations/implications: The analysis is based on respondents’ subjective declarations. Intensification of respondents’ personality traits is examined on the basis of self 20 assessment, which may limit the pre-editorial capacity of the measuring tool. Practical implications: The study presents individual descriptions of personalities which determine the differentiated behaviours relating to organizational silence. This knowledge may be used in the context of managerial actions for breaking silence. Originality/value: This research may be considered pioneering in the Polish literature, while such investigations in international writings are rare and conducted in a different typological configuration.
Rocznik
Tom
Strony
193--202
Opis fizyczny
Bibliogr. 25 poz.
Bibliografia
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  • 2. Adamska, K. (2016). Milczenie i przełamywanie milczenia w organizacji. Roczniki Psychologiczne, Vol. 19, No. 1, pp. 75-88.
  • 3. Adamska, K., Jurek, P. (2017). Adaptation off the Four Forms of Employee Silence Scale in a Polish Sample. Current Issues in Personality Psychology, Vol. 5, No. 4, pp. 303-312.
  • 4. Bies, R.J., Shapiro, D.L. (1988). Voice and justification: their influence on procedural fairness judgments. Academy of Management Journal, Vol. 31, No. 3, pp. 676-685.
  • 5. Bowen, F., Blackmon, K. (2003). Spirals of Silence: The Dynamic Effects of Diveristy on Organizational Voice. Journal of Management Studies, Vol. 40, No. 6, pp. 1393-1417.
  • 6. Brinsfield, C. (2009). Employee silence: Investigation of dimensionality, development of measures, and examination of related factors (Unpublished doctoral disertation). Columbus, Ohio: The Ohio State University.
  • 7. Detert, J.R, Edmondson, A.C. (2011). Implicit voice theories: taken-for-rules of self 16 censorship at work. Academy of Management Journal, Vol. 54, No. 3, pp. 461-488.
  • 8. Dilek, Y., Taskiran, E. (2016). A Research for the Determination of the Effects of Personality Traits on the Organizational Silence. Bartin University Journal of Faculty of Economics & Administrative Sciences, Vol. 13, No. 7, pp. 403-433.
  • 9. Fiske, D.W. (1949). Consistency of factorial structures for personality ratings from different sources. Journal of Abnormal and Social Psychology, Vol. 44, No. 3, pp. 329-344.
  • 10. Grzesiuk K. (2014). Milczenie organizacyjne jako przejaw biernego oporu wobec zmian. In: M. Pawlak (Ed.), Nowe tendencje w zarządzaniu. Tom V (pp. 153-167). Lublin: Wydawnictwo KUL.
  • 11. Hatipoglu, Z., Akduman, G. (2019). The psychological contract violation effect on organizational silence by the mediating role of personality characteristics. Electronic Journal of Social Sciences, Vol. 72, No. 18, pp. 2129-2151.
  • 12. Hayes, A.F., Scheufele, D.A., Huge, M.E. (2006). Nonparticipation as self-censorship: Publicly observable political activity in a polarized opinion climate. Political Behavior, Vol. 28, No. 3, pp. 259-283.
  • 13. Isik, M., Kucuksahin, D. (2020). The relationship between five factor personality traits and organizational silence: an ampiric study on store employees. Suleyman Demirel University Journal of Faculty of Economics & Administrative Sciences, Vol. 25, No. 3, pp. 257-276.
  • 14. Jurek, P. (2019). Związek między zaufaniem do przełożonego a postawami pracowników wobec organizacji i milczeniem organizacyjnym. Zarządzanie Zasobami Ludzkimi, No. 2, pp. 71-84.
  • 15. Kish-Gephart, J.J., Detert, J.R., Trevino, L.K., Edmondson, A.C. (2009). Silenced by fear: The nature, sources and consequences of fear at work. Research in Organizational Behavior, Vol. 29, pp. 163-193.
  • 16. Knoll, M., van Dick, R. (2013). Do I Hear the Whistle…? A First Attempt to Measure Four Forms of Employee Silence and Their Correlates. Journal of Business Ethics, Vol. 113, No. 2, pp. 349-362.
  • 17. Milliken, F.J., Morrison, E.W., Hewlin, P.F. (2003). An Exploratory Study of Employee Silence: Issues that Employees Don't Communicate Upward and Why. Journal of Management Studies, Vol. 40, No. 6, pp. 1453-1476.
  • 18. Moczulska, M., Stankiewicz, J. (2008). Milczenie pracowników a zarządzanie wiedzą. Zeszyty Naukowe Wyższej Szkoły Ekonomiczno-Społecznej w Ostrołęce, nr 6, pp. 141-156.
  • 19. Morrison, E.W., Milliken, F.J. (2000). Organizational silence: a barrier to change and development in a pluralistic world. Academy of Management Review, Vol. 25, No. 4, pp. 706-725.
  • 20. Noelle-Neumann, E. (1974). The spiral of silence: A theory of public opinion. Journal of Communication, Vol. 24, No. 2, pp. 43-51.
  • 21. Norman, W T. (1963). Toward an adequate taxonomy of personality attributes: Replicated factor structure. Journal of Abnormal and Social Psychology, Vol. 66, No. 6, pp. 574-583.
  • 22. Pinder, C.C., Harlos, K.P. (2001). Employee Silence: Quiescence and Acquiescence as Responses to Perceived Injustice. In: G.R. Ferris (Ed.), Research in Personnel and Humena Resources Management, vol. 20 (pp. 331-369). Bingley: Emerald Group Publishing Limited.
  • 23. Rosen, S., Tesser, A. (1970). On reluctance to communicate undesirable information: The MUM effect. Sociometry, Vol. 33, No. 3, pp. 253-263.
  • 24. Van Dyne, L., Ang, S., Botero, I.C. (2003). Conceptualizing Employee Silence and Employee Voice as Multidimensional Constructs. Journal of Management Studies, Vol. 40, No. 6, pp. 1359-1392.
  • 25. Withey, M.J., Cooper, W.H. (1989). Predicting exit, voice, loyalty and neglect. Adminstrative Science Quarterly, Vol. 34, No. 4, pp. 521-539.
Uwagi
PL
Opracowanie rekordu ze środków MEiN, umowa nr SONP/SP/546092/2022 w ramach programu "Społeczna odpowiedzialność nauki" - moduł: Popularyzacja nauki i promocja sportu (2022-2023).
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Bibliografia
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