Solving selected quality management problems with the use of the D4 discipline algorithm of the G8D method

• Autorzy: Cyganiuk Joanna , Kuryło Piotr , Idzikowski Adam , Fröhlich Siegmund , Niemira Przemysław

Identyfikatory

DOI

10.2478/czoto-2019-0126

• Konferencja: 7th International Conference System Safety: Human - Technical Facility - Environment, CzOTO 2018 (7 ; 12-14.12.2018 ; Zakopane, Poland)
• Języki publikacji: EN

Abstrakty

EN

The G8D method is one of the methods used in quality management using quality management tools and designed to solve problems occurring in production processes. The method consists of 8 disciplines and ensures the required quality of both production processes and finished products. It may also be applied to the optimization of production processes, while ensuring their safety. In the article, the authors presented the method of using the D4 discipline algorithm of the G8D method allowing to detect the root cause of the problem in the process and to indicate the so-called escape point. The authors presented the course of action for discipline D4 undertaken when the root cause of the problem is to be analysed. The procedure is presented on an exemplary process of the projection welding of a nut.

Słowa kluczowe

EN

G8D method; root cause; escape point; quality management; production process; safety

PL

metoda G8D; zarządzanie jakością; proces produkcji; bezpieczeństwo; optymalizacja produkcji

• Wydawca: De Gruyter
• Czasopismo: System Safety : Human - Technical Facility - Environment
• Rocznik: 2019
• Tom: Vol. 1, nr 1
• Strony: 996--1003
• Opis fizyczny: Bibliogr. 17 poz., rys., tab.

Twórcy

autor

Cyganiuk Joanna

• University of Zielona Gora, Poland

autor

Kuryło Piotr

• University of Zielona Gora, Poland

autor

Idzikowski Adam

• Czestochowa University of Technology, Poland

autor

Fröhlich Siegmund

• Hochschule Emden/Leer, Germany

autor

Niemira Przemysław

• University of Zielona Gora, Poland

Bibliografia

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• [2] Celmerowski, Z., 2007. Metoda Global 8D. Kraków: TQM soft.
• [3] Company reserved materials., 2011.
• [4] Company reserved materials., 2012.
• [5] Czarski, A., 2010. Statystyczne Sterowanie Procesem - Szkolenie Podstawowe. Kraków: TQM soft.
• [6] Dan, M., Filip, A., Popescu, S., 2016. Mistakes in the application of 8d methodology and their impact on customer satisfaction in the automotive industry. IRUM 2016 International Conference On Production Research - Regional Conference Africa, Europe And The Middle East (ICPR-AEM 2016) and 4TH International Conference On Quality And Innovation In Engineering And Management (QIEM 2016), 297-302
• [7] Global 8D solving workbook, 2018. Results People developing people. Essex
• [8] http://cdn2.hubspot.net/hub/170850/file-18472412-pdf/docs/global_8d_workbook.pdf (access 1 November 2018)
• [9] Grecu, I., Belu, N., Misztal, A., 2015. Increasing customer satisfaction through the application of the 8d methodology. Management - the key driver for creating value Book Series: International Conference of Management and Industrial Engineering, 488-495.
• [10] ISO., 2015. Quality Management Principles. Geneva: The International Organization for Standardization, Available online10
• [11] https://www.iso.org/files/live/sites/isoorg/files/archive/pdf/en/pub100080.pdf (accessed on 1 November 2018).
• [12] Majerník, M., Štofová, L., Bosák, M., Szaryszová, P. , 2016. Process innovations and quality measurement in automotive manufacturing. Production Management and Engineering Sciences - Scientific Publication of the International Conference on Engineering Science and Production Management, ESPM 2015, 179-184.
• [13] Ramachandran, T., Prakash, R., Karthik, R., Valappa, Kumar S., 20013. An application of g8D methodology as a problem solving tool in a manufacturing firm. International Conference of Sustainable Manufacturing and Operations Management ISOM. Conference Materials, Gyandhara International, 331-335
• [14] Rambaud, L., 2006. 8D Structured Problem Solving: A Guide to Creating High Quality 8D Reports. PHRED Solutions.
• [15] Sarkar, S., Rajagopalan, B., 2018. Consumer safety complaints and organizational learning: evidence from the automotive industry. International Journal of Quality and Reliability Management, 35(10), 2094-2118.
• [16] Tague, N., R., 2004. Seven Basic Quality Tools. American Society for Quality: Milwaukee, Wisconsin, USA.
• [17] Zymonik, Z., Hamrol, A., Grudowski, P. 2013. Zarządzanie jakością i bezpieczeństwem. PWE, Warszawa

Uwagi

Opracowanie rekordu ze środków MNiSW, umowa Nr 461252 w ramach programu "Społeczna odpowiedzialność nauki" - moduł: Popularyzacja nauki i promocja sportu (2020).