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Empirical study on mental stress among healthcare staffs and the influencing workplace stressors

Treść / Zawartość
Identyfikatory
Warianty tytułu
Języki publikacji
EN
Abstrakty
EN
This study provides empirical indicators on the presence of alarming mental stress levels among healthcare staffs as a result of the work environment. The study uses a comprehensive survey to identify work stressors and to addresses stress symptoms and coping behaviours among the healthcare givers in Jordan as a case study. The study aims to direct management’s attention to work conditions that largely contribute to increasing mental stresses among their healthcare staffs. Moreover, the study identifies out stress symptoms that employees, team leaders and managers should not ignore to help their fellow workers cope with their stresses through legitimate coping behaviours. A total of 300 responses from 176 nurses, 45 technicians and 79 physicians from three hospitals with high patient flows were included in the statistical analyses. Results demonstrate that stressors related to high job demands, especially long working hours, have the highest impact on the development of stress among surveyed caregivers. Job-demand stressors were the most significant predictor of the symptom recurrence level with a β = 0.334. Continual tiredness and frequent headaches were the most frequent stress symptoms. Taking unprescribed medications, smoking tobacco, and faking reasons to take time off were the most common behaviours to relieve stress. This study contributes to the literature theoretically and practically. From a theoretical perspective, the study provides a comprehensive survey that captures the symptoms, relieve behaviours and work-related causes of stress. From the practical perspective, the study helps care providers and healthcare managers address and resolve work stressors and help their staff adopt healthy behaviours to relieve their stresses.
Rocznik
Strony
54--67
Opis fizyczny
Bibliogr. 37 poz., tab.
Twórcy
  • Jordan University of Science and Technology, Jordan
autor
  • Jordan University of Science and Technology, Jordan
  • Jordan University of Science and Technology, Jordan
  • Jordan University of Science and Technology, Jordan
  • Iowa State University, USA
  • Iowa State University, USA
Bibliografia
  • Al-Zubair, N. M., Al-ak’hali, M. S., & Ghandour, I. A. (2015). Stress among Dentists in Yemen. The Saudi Journal for Dental Research, 6(2), 140-145.
  • Arimura, M., Imai, M., Okawa, M., Fujimura, T., & Yamada, N. (2010). Sleep, Mental Health Status, and Medical Errors among Hospital Nurses in Japan. Industrial health, 48(6), 811-817.
  • Avey, J. B., Luthans, F., & Jensen, S. M. (2009). Psychological Capital: A Positive Resource for Combating Employee Stress and Turnover. Human Resource Management, 48(5), 677-693.
  • Banovcinova, L., & Baskova, M. (2014). Sources of Work- Related Stress and Their Effect on Burnout in Midwifery. Procedia - Social and Behavioral Sciences, 132, 248-254.
  • Boran, A., Shawaheen, M., Khader, Y., Amarin, Z., & Hill Rice, V. (2012). Work-Related Stress among Health Professionals in Northern Jordan. Occupational Medicine, 62(2), 145-147.
  • Boyacı, K., Şensoy, F., Beydağ, K. D., & Kıyak, M. (2014). Stress and Stress Management in Health Institutions. Procedia - Social and Behavioral Sciences, 152, 470- 475.
  • Callaghan, P., Tak-Ying, S. A., & Wyatt, P. A. (2000). Factors Related to Stress and Coping among Chinese Nurses in Hong Kong. Journal of Advanced Nursing, 31(6), 1518-1527.
  • Calnan, M., Wadsworth, E., May, M., Smith, A., & Wainwright, D. (2016). Job Strain, Effort - Reward Imbalance, and Stress at Work: Competing or Complementary Models? Scandinavian Journal of Public Health, 32(2), 84-93.
  • Chen, M. L., Su, Z. Y., Lo, C. L., Chiu, C. H., Hu, Y. H., & Shieh, T. Y. (2014). An Empirical Study on the Factors Influencing the Turnover Intention of Dentists in Hospitals in Taiwan. Journal of Dental Sciences, 9(4), 332-344.
  • Cheng, W. J., & Cheng, Y. (2017). Minor Mental Disorders in Taiwanese Healthcare Workers and the Associations with Psychosocial Work Conditions. Journal of the Formosan Medical Association, 116(4), 300-305.
  • Conway, P. M., Campanini, P., Sartori, S., Dotti, R., & Costa, G. (2008). Main and Interactive Effects of Shiftwork, Age and Work Stress on Health in an Italian Sample of Healthcare Workers. Applied Ergonomics, 39(5), 630-639.
  • Favrod, C., Jan du Chene, L., Martin Soelch, C., Garthus- Niegel, S., Tolsa, J. F., Legault, F., Briet, V., & Horsch, A. (2018). Mental Health Symptoms and Work- Related Stressors in Hospital Midwives and Nicu Nurses: A Mixed Methods Study. Front Psychiatry, 9.
  • Finchilescu, G., Bernstein, C., & Chihambakwe, D. (2018). The Impact of Workplace Bullying in the Zimbabwean Nursing Environment: Is Social Support a Beneficial Resource in the Bullying–Well-Being Relationship? South African Journal of Psychology, 49(1), 83-96.
  • Freimann, T., & Merisalu, E. (2015). Work-Related Psychosocial Risk Factors and Mental Health Problems Amongst Nurses at a University Hospital in Estonia: A Cross-Sectional Study. Scandinavian Journal of Public Health, 43(5), 447-452.
  • Gartner, F. R., Nieuwenhuijsen, K., van Dijk, F. J., & Sluiter, J. K. (2010). The Impact of Common Mental Disorders on the Work Functioning of Nurses and Allied Health Professionals: A Systematic Review. International Journal of Nursing Studies, 47(8), 1047-1061.
  • Gholamzadeh, S., Sharif, F., & Rad, F. D. (2011). Sources of Occupational Stress and Coping Strategies among Nurses Who Work in Admission and Emergency Departments of Hospitals Related to Shiraz University of Medical Sciences. Iranian Journal of Nursing and Midwifery Research, 16(1), 41-46.
  • Gleeson, D., O’Shea, C., Ellison, H., Tham, T. C., Douds, A. C., & Goddard, A. F. (2019). Stress and its Causes in Uk Gastroenterologists: Results of a National Survey by the British Society of Gastroenterology. Frontline Gastroenterology, 10(1), 43-49.
  • Halpin, Y., Terry, L. M., & Curzio, J. (2017). A Longitudinal, Mixed Methods Investigation of Newly Qualified Nurses’ Workplace Stressors and Stress Experiences During Transition. Journal of Advanced Nursing, 73(11), 2577-2586.
  • Hamaideh, S. H., & Ammouri, A. (2014). Comparing Jordanian Nurses’ Job Stressors in Stressful and Non- Stressful Clinical Areas. Contemporary Nurse, 37(2), 173-187.
  • Hamaideh, S. H., Mrayyan, M. T., Mudallal, R., Faouri, I. G., & Khasawneh, N. A. (2008). Jordanian Nurses’ Job Stressors and Social Support. International Nursing Review, 55(1), 40-47.
  • Hamdan-Mansour, A. M., Al-Gamal, E., Puskar, K., Yacoub, M., & Marini, A. (2011). Mental Health Nursing in Jordan: An Investigation into Experience, Work Stress and Organizational Support. International Journal of Mental Health Nursing, 20(2), 86-94.
  • Haque, A. ul, Sher, A., & Urbański, M. (2020). Is the role of authentic leadership effective in managing occupational stress and psychological capital? Forum Scientiae Oeconomia, 8(2), 59-77. doi: 10.23762/FSO_VOL8_NO2_4
  • Hasan, A. A., & Tumah, H. (2019). The Correlation between Occupational Stress, Coping Strategies, and the Levels of Psychological Distress among Nurses Working in Mental Health Hospital in Jordan. Perspect Psychiatr Care, 55(2), 153-160.
  • Jordan, T. R., Khubchandani, J., & Wiblishauser, M. (2016). The Impact of Perceived Stress and Coping Adequacy on the Health of Nurses: A Pilot Investigation. Nursing Research and Practice, 2016, 1-11.
  • Karadzinska-Bislimovska, J., Basarovska, V., Mijakoski, D., Minov, J., Stoleski, S., Angeleska, N., & Atanasovska, A. (2014). Linkages between Workplace Stressors and Quality of Care from Health Professionals’ Perspective - Macedonian Experience. British Journal of Health Psychology, 19(2), 425-441.
  • King, K. A., Vidourek, R., & Schwiebert, M. (2009). Disordered Eating and Job Stress among Nurses. Journal of Nursing Management, 17(7), 861-869.
  • Laschinger, H. K. S., Finegan, J., Shamian, J., & Almost, J. (2001). Testing Karasek’s Demands-Control Model in Restructured Healthcare Settings: Effects of Job Strain on Staff Nurses’ Quality of Work Life. Journal of Nursing Administration, 31(5), 233-243.
  • Lin, K. C., Huang, C. C., & Wu, C. C. (2007). Association between Stress at Work and Primary Headache among Nursing Staff in Taiwan. Headache, 47(4), 576-584.
  • Masa’Deh, R., Jarrah, S., & AbuRuz, M. E. (2018). Occupational Stress in Psychiatric Nursing. International Journal of Africa Nursing Sciences, 9, 115-119.
  • Muncer, S., Taylor, S., Green, D. W., & McManus, I. C. (2001). Nurses’ Representations of the Perceived Causes of Work-Related Stress: A Network Drawing Approach. Work & Stress, 15(1), 40-52.
  • Sariwulan, T., Capnary, M. . C., & Agung, I. (2019). Contribution indicators of work stress and employee organizational commitments case study. Business: Theory and Practice, 20, 293-302. doi: 10.3846/btp.2019.28
  • Setti, I., & Argentero, P. (2011). Organizational Features of Workplace and Job Engagement among Swiss Healthcare Workers. Nursing and Health Sciences, 13(4), 425-432.
  • Slatyer, S., Craigie, M., Rees, C., Davis, S., Dolan, T., & Hegney, D. (2017). Nurse Experience of Participation in a Mindfulness-Based Self-Care and Resiliency Intervention. Mindfulness, 9(2), 610-617.
  • Suresh, P., Matthews, A., & Coyne, I. (2013). Stress and Stressors in the Clinical Environment: A Comparative Study of Fourth-Year Student Nurses and Newly Qualified General Nurses in Ireland. Journal of Clinical Nursing, 22(5-6), 770-779.
  • Unsal Atan, S., Baysan Arabaci, L., Sirin, A., Isler, A., Donmez, S., Unsal Guler, M., Oflaz, U., Yalcinkaya Ozdemir, G., & Yazar Tasbasi, F. (2013). Violence Experienced by Nurses at Six University Hospitals in Turkey. Journal of Psychiatric and Mental Health Nursing, 20(10), 882-889.
  • Werneburg, B. L., Jenkins, S. M., Friend, J. L., Berkland, B. E., Clark, M. M., Rosedahl, J. K., Preston, H. R., Daniels, D. C., Riley, B. A., Olsen, K. D., & Sood, A. (2018). Improving Resiliency in Healthcare Employees. American Journal of Health Behavior, 42(1), 39-50.
  • Williams, E. S., Rondeau, K. V., Xiao, Q., & Francescutti, L. H. (2007). Heavy Physician Workloads: Impact on Physician Attitudes and Outcomes. Health Services Management Research, 20(4), 261-269.
Typ dokumentu
Bibliografia
Identyfikator YADDA
bwmeta1.element.baztech-45338ec6-377d-49aa-b599-eb677750450b
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