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The assessment of previous relationships with offerors vs their perception as initiators of the prosumer activity of final purchasers

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Warianty tytułu
Języki publikacji
EN
Abstrakty
EN
The article aims to determine the significance of purchasers' assessments of previous relationships with offerors towards the way offerors are perceived as initiators of prosumer activity. It is of a theoretical and empirical nature. For the theoretical aspect, the world's literature on the subject was cognitively and critically analysed. The results of the analysis identified a cognitive and research gap regarding the assessment of previous relationships with offerors in terms of its effect on the perception of offerors as initiators of the prosumer activity of final purchasers. In order to reduce the gap, empirical research was conducted through a questionnaire to gather primary data. This data was subjected to statistical analysis, and the results of this indicated a statistically significant dependence between the perception of offerors as initiators of prosumer activity and the way previous relationships are perceived for producers and traders. The perception of offerors as initiators of prosumer activity statistically significantly differentiated the assessment of previous relationships with producers and traders. Both research hypotheses were found to be valid.
Rocznik
Tom
Strony
37--45
Opis fizyczny
Bibliogr. 25 poz.
Twórcy
  • Lodz University of Technology
Bibliografia
  • 1. Billows, G. and McNeill, L. (2018). Consumer Attitude and Behavioral Intention toward Collaborative Consumption of Shared Services. Sustainability, 10(12), 4468. doi: https://doi.org/10.3390/su10124468.
  • 2. Chatterjee, P. (2010). Multiple-channel and cross-channel shopping behavior: role of consumer shopping orientations. Marketing Intelligence & Planning, 28(1), 9-24. doi: https://doi.org/10.1108/02634501011014589.
  • 3. Deng, Z., Lu, Y., Wei, K.K., and Zhang, J. (2010). Understanding Customer Satisfaction and Loyalty: An Empirical Study of Mobile Instant Message in China. International Journal of Information Management, 30, 289-300. doi: https://doi.org/10.1016/j.ijinfomgt.2009.10.001.
  • 4. Dujarier, M.-A. (2015). The activity of consumer: Strengthening, transforming, or contesting capitalism? The Sociological Quarterly, 56(3), 460-471. doi: https://doi.org/ 10.1111/tsq.12102.
  • 5. Fianto, A.Y.A. et al. (2014). The Influence of Brand Image on Purchase Behaviour Through Brand Trust. Business Management and Strategy, 5(2), 58-76. doi: https://doi.org/ 10.5296/bms.v5i2.6003.
  • 6. Firat, A.F., and Dholakia, N. (2006). Theoretical and philosophical implications of postmodern debates some challenges to modern marketing. Marketing Theory, 6(2), 123-162. doi: https://doi.org/10.1177/1470593106063981.
  • 7. Gabriel, Y., and Lang, T. (2006). The Unmanageable Consumer. Thousand Oaks: SAGE Publication.
  • 8. Gensler, S., Verhoef, P.C., and Bohm, M. (2012). Understanding consumers' multichannel choices across the different stages of the buying process. Marketing Letter, 23(4), 987-1003. doi: https://doi.org/(...)07/s11002-012-9199-9.
  • 9. Grönroos, C., and Voima, P. (2013). Critical service logic: making sense of value creation and co-creation. Journal of the Academy of Marketing Science, 41(2), 133-150. doi: https://doi.org/10.1007/s11747-012-0308-3.
  • 10. Grubor, A., and Marić, D. (2015). Contemporary consumer in the global environment. CBU International Conference on Innovation, Technology Transfer and Education, March 25-27, Prague, Czech Republic, 28-36. doi: https://doi.org/10.12955/cbup.v3.580.
  • 11. Hanaysha, J.R. (2018). An examination of the factors affecting consumer's purchase decision in the Malaysian retail market. PSU Research Review, 2(1), 7-23. doi: https://doi.org/10.1108/PRR-08-2017-0034.
  • 12. Haverila, M. (2012). Mobile Phone Feature Preferences, Customer Satisfaction and Repuchase Intent among Male Users. Australian Marketing Journal, 19, 238-246. doi: https://doi.org/10.1016/j.ausmj.2011.05.009.
  • 13. Hussein, A., Atwah, M. (2018). The Impact of Social Media Characteristics on Customer Purchasing Process. International Journal of Computer Applications, 182(19), 41-50. doi: https://doi.org/10.5120/ijca2018917963.
  • 14. Leahy, R. (2011). Relationships in fast moving consumer goods markets: The consumers' perspective. European Journal of Marketing, 45(4), 651-672. doi: https://doi.org/ 10.1108/03090561111111370
  • 15. Martínez-Cañas, R. et al. (2016). Consumer Participation in Co-creation: An Enlightening Model of Causes and Effects Based on Ethical Values and Transcendent Motives. Frontiers in Psychology, 7, 1-17. doi: https://doi.org/10.3389/fpsyg.2016.00793.
  • 16. Ostertagova, E., Ostertag, O., and Kovač, J. (2014). Methodology and Application of the Kruskal-Wallis Test. Applied Mechanics and Materials, 611, 115-120. doi: https://doi.org/10.4028/www.scientific.net/AMM.611.115.
  • 17. Pantano, E., and Priporas, C.-V. (2016). The effect of mobile retailing on consumers' purchasing experiences: A dynamic perspective. Computers in Human Behavior, 61, 548-555. doi: https://doi.org/10.1016/j.chb.2016.03.071.
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  • 19. Ridell, O.P. (2013). Who is the Active Consumer? Insight into Contemporary Innovation and Marketing Practices. Uppsala: Uppsala University.
  • 20. Saarijärvi, H., Kannan, P.K., and Kuusela, H. (2013). Value co-creation: theoretical approaches and practical implications. European Business Review, 25, 6-19. doi: https://doi.org/10.1108/09555341311287718
  • 21. Simonson, I., and Rosen, E. (2014). Absolute Value: What Really Influences Customers in the Age of (Nearly) Perfect Information. New York: Harper Business.
  • 22. Singh, J.J., Iglesias, O., and Batista-Foguet, J.M. (2012). Does having an ethical brand matter? The influence of consumer perceived ethicality on trust, affect and loyalty. Journal of Business Ethics, 111(4), 541-549. doi: https://doi.org/10.1007/s10551-012-1216-7.
  • 23. Szreder, M. (2010). Losowe i nielosowe próby w badaniach statystycznych. Przegląd Statystyczny, 4, 168-174.
  • 24. Vargo, S., Maglio, P., and Akaka, M. (2008). On value and value co-creation: a service systems and service logic perspective. European Management Journal, 26, 145-152. doi: https://doi.org/10.1016/j.emj.2008.04.003.
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Uwagi
PL
Opracowanie rekordu ze środków MNiSW, umowa Nr 461252 w ramach programu "Społeczna odpowiedzialność nauki" - moduł: Popularyzacja nauki i promocja sportu (2020).
Typ dokumentu
Bibliografia
Identyfikator YADDA
bwmeta1.element.baztech-443ab994-cfea-42a4-94d3-4a9b2867e208
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