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Tytuł artykułu

Analyzing building blocks of organizational trust and openness during change process in Saudi Arabia's telecom sector

Treść / Zawartość
Identyfikatory
Warianty tytułu
PL
Analizowanie budowania zaufania i otwartości organizacyjnej podczas procesu zmian w sektorze telekomu Arabii Saudyjskiej
Języki publikacji
EN
Abstrakty
EN
Building organizational trust is important for the progressive performance of any organization and therefore, this study has examined the various building blocks that effects the organizational trust among the employees of the firm. Moreover, the openness to the market getting effected from these has also been studied with the role of ethical and authentic leadership and the leader member role. The interconnected relationship between the organizational trust, authentic, leadership and leader member role and the openness change has also been focused in this research study. The research outcomes showed that the ethical leadership and leader member role is positively associated with the openness to the market and building organizational trust among the employees. Moreover, the research outcomes also supported the significance of authentic leadership, ethical leadership and leader member role on building trust in the organization structure, which then acts as a mediator in effecting the openness change of the organization. Contrary to this, the results of the study provided empirical evidence that there does not exists much significant impact of authentic leadership on the organizational openness change. Moreover, the practical, managerial and theoretical significance and implementations of the study were also discussed.
PL
Budowanie zaufania organizacyjnego jest ważne dla progresywnego działania każdej organizacji, dlatego w niniejszym badaniu zbadano różne elementy składowe, które wpływają na zaufanie organizacyjne wśród pracowników firmy. Co więcej, zbadano również otwartość rynku na wpływ tych czynników, uwzględniając rolę etycznego i autentycznego przywództwa oraz rolę lidera. Związane ze sobą relacje między zaufaniem organizacyjnym, autentycznością, rolą przywódczą i rolą członka lidera, a zmianą otwartości zostały również skoncentrowane w niniejszym badaniu. Wyniki badań wykazały, że etyczne przywództwo i rola członka lidera jest pozytywnie związana z otwartością na rynek i budowaniem zaufania organizacyjnego wśród pracowników. Ponadto wyniki badań potwierdziły również znaczenie autentycznego przywództwa, etycznego przywództwa i roli członka lidera w budowaniu zaufania do struktury organizacji, która następnie pełni rolę mediatora w dokonywaniu zmian w otwartości organizacji. W przeciwieństwie do tego wyniki badania dostarczyły empirycznych dowodów na to, że nie ma znaczącego wpływu autentycznego przywództwa na zmianę otwartości organizacyjnej. Ponadto omówiono także praktyczne, kierownicze i teoretyczne znaczenie oraz wdrożenia badania.
Rocznik
Strony
173--185
Opis fizyczny
Bibliogr. 42 poz., rys., tab.
Twórcy
  • College of Business Administration, University of Hail, KSA
autor
  • College of Business Administration, Department of Economics and Finance, Hail, KSA
  • Department of Management & Information Systems College of Business, University of Hail, KSA
Bibliografia
  • 1. Akar, H. (2018). Meta-analysis of organizational trust studies conducted in educational organizations between the years 2008-2018. International Journal of Educational Methodology, 4(4), 287-302.
  • 2. Alharbi, M., Dowling, P. J., & Bhatti, M. I. (2019). Strategic planning practices in the telecommunications industry: evidence from Saudi Arabia. Review of International Business and Strategy.
  • 3. Alomari, A. (2019). Knowledge-Based Economy in Saudi Arabia.
  • 4. Alotaibi, H. J. (2019). Foresightful strategic planning and organisational flexibility in the saudi telecommunications sector under turbulent economic conditions. International Journal of Advanced Research in Management and Social Sciences, 8(11), 114-134.
  • 5. Augustsson, H., Richter, A., Hasson, H., & von Thiele Schwarz, U. (2017). The need for dual openness to change: a longitudinal study evaluating the impact of employees’ openness to organizational change content and process on intervention outcomes. The Journal of Applied Behavioral Science, 53(3), 349-368.
  • 6. Bakari, H., Hunjra, A. I., & Niazi, G. S. K. (2017). How does authentic leadership influence planned organizational change? The role of employees’ perceptions: Integration of theory of planned behavior and Lewin's three step model. Journal of Change Management, 17(2), 155-187.
  • 7. Black, I. (2019). Just below the surface: Israel, the Arab Gulf States and the limits of cooperation.
  • 8. Boon, C., & Biron, M. (2016). Temporal issues in person-organization fit, person-job fit and turnover: The role of leader-member exchange. Human Relations, 69(12), 2177-2200.
  • 9. Busari, A. H., Khan, S. N., Abdullah, S. M., & Mughal, Y. H. (2019). Transformational leadership style, followership, and factors of employees’ reactions towards organizational change. Journal of Asia Business Studies.
  • 10. Chaichan, M. T., & Kazem, H. A. (2018). Photovoltaic Experiences in Iraq Neighborhood Countries Generating Electricity Using Photovoltaic Solar Plants in Iraq (pp. 131-183): Springer.
  • 11. Coleman, A. T. (2017). Investigating the Relationship between Extra-Role Behavior (E-RB) and Leader-Member Exchange, Organizational Commitment, and Trust in Management: A Quantitative Survey Design. Northcentral University.
  • 12. Demirtas, O., Hannah, S. T., Gok, K., Arslan, A., & Capar, N. (2017). The moderated influence of ethical leadership, via meaningful work, on followers’ engagement, organizational identification, and envy. Journal of Business Ethics, 145(1), 183-199.
  • 13. Fodol, M. Z., & Aziz, H. B. A. (2019). The impact of unanticipated political events on stocks market returns: empirical evidence from Saudi Arabia. IJIBE (International Journal of Islamic Business Ethics), 4(2), 659-675.
  • 14. Freeman, R. E. (2016). Ethical leadership and creating value for stakeholders Business ethics: New challenges for business schools and corporate leaders (pp. 94-109): Routledge.
  • 15. Gaudet, M.-C., & Tremblay, M. (2017). Initiating structure leadership and employee behaviors: the role of perceived organizational support, affective commitment and leader-member exchange. European Management Journal, 35(5), 663-675.
  • 16. Guenter, H., Schreurs, B., van Emmerik, I. H., & Sun, S. (2017). What does it take to break the silence in teams: Authentic leadership and/or proactive followership? Applied Psychology, 66(1), 49-77.
  • 17. Herdman, A. O., Yang, J., & Arthur, J. B. (2017). How does leader-member exchange disparity affect teamwork behavior and effectiveness in work groups? The moderating role of leader-leader exchange. Journal of Management, 43(5), 1498-1523.
  • 18. Herman, H., Troth, A. C., Ashkanasy, N. M., & Collins, A. L. (2018). Affect and leader-member exchange in the new millennium: A state-of-art review and guiding framework. The Leadership Quarterly, 29(1), 135-149.
  • 19. Hirst, G., Walumbwa, F., Aryee, S., Butarbutar, I., & Chen, C. J. H. (2016). A multi-level investigation of authentic leadership as an antecedent of helping behavior. Journal of Business Ethics, 139(3), 485-499.
  • 20. Hussain, S. T., Lei, S., Akram, T., Haider, M. J., Hussain, S. H., & Ali, M. (2018). Kurt Lewin's change model: A critical review of the role of leadership and employee involvement in organizational change. Journal of Innovation & Knowledge, 3(3), 123-127.
  • 21. Ike, O. (2020). Moral and Ethical Leadership, Human Rights and Conflict Resolution: CIDJAP Publications, Enugu.
  • 22. Javed, B., Rawwas, M. Y., Khandai, S., Shahid, K., & Tayyeb, H. H. (2018). Ethical leadership, trust in leader and creativity: The mediated mechanism and an interacting effect. Journal of Management & Organization, 24(3), 388-405.
  • 23. Karacay, G., Ertenu, B., & Kabasakal, H. (2018). Follower Gender and Authentic Leadership: Perspectives from the Middle East Authentic Leadership and Followership (pp. 33-58): Springer.
  • 24. Kulophas, D., Hallinger, P., Ruengtrakul, A., & Wongwanich, S. (2018). Exploring the effects of authentic leadership on academic optimism and teacher engagement in Thailand. International Journal of Educational Management.
  • 25. Liden, R. C., & Maslyn, J. M. (1998). Multidimensionality of leader-member exchange: An empirical assessment through scale development. Journal of management, 24(1), 43-72.
  • 26. Lloyd, K. J., Boer, D., & Voelpel, S. C. (2017). From listening to leading: Toward an understanding of supervisor listening within the framework of leader-member exchange theory. International Journal of Business Communication, 54(4), 431-451.
  • 27. Marsden, S. (2017). Southwest Asia: the Arabian Gulf/Gulf of Oman and the Red Sea/Gulf of Aden regimes: China and the Third Pole Environmental Regimes in Asian Subregions: Edward Elgar Publishing.
  • 28. Maslyn, J. M., Schyns, B., & Farmer, S. M. (2017). Attachment style and leader-member exchange. Leadership & Organization Development Journal.
  • 29. Miao, C., & Qian, S. (2016). Does leadership matter? A multilevel investigation of the moderators for the relationship between openness and change-oriented behavior. Journal of Leadership, Accountability and Ethics, 13(1).
  • 30. Mo, S., & Shi, J. (2017). Linking ethical leadership to employee burnout, workplace deviance and performance: Testing the mediating roles of trust in leader and surface acting. Journal of Business Ethics, 144(2), 293-303.
  • 31. Neves, P., Almeida, P., & Velez, M. J. (2018). Reducing intentions to resist future change: Combined effects of commitment-based HR practices and ethical leadership. Human Resource Management, 57(1), 249-261.
  • 32. Park, S., & Jo, S. J. (2018). The impact of proactivity, leader-member exchange, and climate for innovation on innovative behavior in the Korean government sector. Leadership & Organization Development Journal.
  • 33. Qu, R., Janssen, O., & Shi, K. (2017). Leader-member exchange and follower creativity: the moderating roles of leader and follower expectations for creativity. The international journal of human resource management, 28(4), 603-626.
  • 34. Rego, A., Sousa, F., Marques, C., & e Cunha, M. P. (2012). Authentic leadership promoting employees' psychological capital and creativity. Journal of Business Research, 65(3), 429-437.
  • 35. Riaz, A. (2018). Impact of ethical leadership on organizational cronyism through mediating role of ethical culture and moderating role of leader member exchange. Pakistan Journal of Commerce and Social Sciences (PJCSS), 12(3), 831-850.
  • 36. Rubin, R. S., Dierdorff, E. C., & Brown, M. E. (2010). Do ethical leaders get ahead? Exploring ethical leadership and promotability. Business Ethics Quarterly, 20(2), 215-236.
  • 37. Sahay, S. (2017). Communicative designs for input solicitation during organizational change: implications for providers’ communicative perceptions and decisions. Rutgers University-School of Graduate Studies.
  • 38. Shafai, A. A. (2018). The Perceptions of Saudi Arabia Higher Educational Leaders on Servant Leadership: The Use of Authority and Power.
  • 39. Taqi, A. (2016). A qualitative analysis of the current and future leadership development needs of third-line leaders in the oil and gas sector in Kuwait.
  • 40. Thompson, L. (2018). The Roles of LMX, Readiness for Change and Organizational Trust on Employee Behaviours: The Moderating Effects of Organizational Support Constructs. Auckland University of Technology.
  • 41. Yasir, M., & Mohamad, N. A. (2016). Ethics and morality: Comparing ethical leadership with servant, authentic and transformational leadership styles. International Review of Management and Marketing, 6(4S), 310-316.
  • 42. Yue, C. A., Men, L. R., & Ferguson, M. A. (2019). Bridging transformational leadership, transparent communication, and employee openness to change: The mediating role of trust. Public Relations Review, 45(3), 101779.
Uwagi
Opracowanie rekordu ze środków MNiSW, umowa Nr 461252 w ramach programu "Społeczna odpowiedzialność nauki" - moduł: Popularyzacja nauki i promocja sportu (2020).
Typ dokumentu
Bibliografia
Identyfikator YADDA
bwmeta1.element.baztech-3fcffa6b-a171-4142-b72f-0242bcf66705
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