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Abstrakty
Maintaining a strong market position is a significant challenge for manufacturing companies, requiring them to meet customer demands through high-quality products while balancing the associated costs. Proper quality management is essential but incurs substantial costs, particularly in terms of production maintenance and prevention. This paper explores the relationship between quality costs and business growth, emphasizing the need for manufacturers to constantly evaluate financial performance in relation to unit production costs and quality maintenance expenses. The study highlights that integrating quality into the production process is a key strategy for preventing business growth inhibition due to escalating quality costs. While investing in quality management can drive business development by improving product quality, customer satisfaction, and operational efficiency, poor management of quality costs can hinder profitability and growth. The findings suggest that strategic handling of quality costs can foster sustainable growth, whereas mismanagement may lead to competitive disadvantages.
Wydawca
Rocznik
Tom
Strony
260--269
Opis fizyczny
Bibliogr. 37 poz., rys., tab.
Twórcy
autor
- Czestochowa University of Technology - Poland
Bibliografia
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- 4.Chiarini, A., 2011. Japanese total quality control, TQM, Deming’s system of profound knowledge, BPR, Lean and Six Sigma. International Journal of Lean Six Sigma, 2(4), 332-355. DOI: 10.1108/20401461111189425
- 5.Dolgun, L. E., and Köksal, G., 2018. Effective use of quality function deployment and Kansei engineering for product planning with sensory customer requirements: A plain yogurt case. Quality Engineering, 30(4), 569-582, DOI: 10.1080/08982112.2017.1366511
- 6.Gittler, T., Relea, E., Corti, D., Corani, G., Weiss, L., Cannizzaro, D., and Wegener, K., 2019. Towards predictive quality management in assembly systems with low quality low quantity data - a methodological approach: 12th CIRP Conference on Intelligent Computation in Manufacturing Engineering, 18-20 July 2018. Procedia CIRP, 79, 125-130.
- 7.Hsu, A. W. h., and Liu, S. H. T., 2016. Organizational structure, agency costs, and accrual quality. Journal of Contemporary Accounting and Economics, 12(1), 35-60. DOI: 10.1016/j.jcae.2016.02.002
- 8.Ingaldi, M., and Ulewicz, R., 2018. Evaluation of Quality of the e-Commerce Service. International Journal of Ambient Computing and Intelligence, 9(2), 55-66. DOI: 10.4018/IJACI.2018040105
- 9.Jabnoun, N., 2002. Control processes for total quality management and quality assurance. Work Study, 51(4), 182-190, DOI: 10.1108/00438020210430733
- 10.Jalali, H., Carmen, R., van Nieuwenhuyse, I., and Boute, R., 2019. Quality and pricing decisions in production/inventory systems. European Journal of Operational Research, 272(1), 195-206. DOI: 10.1016/j.ejor.2018.06.013
- 11.José Tarí, J., 2005. Components of successful total quality management. The TQM Magazine, 17(2), 182-194. DOI: 10.1108/09544780510583245
- 12.Kafetzopoulos, D. P., Psomas, E. L., and Gotzamani, K. D., 2015. The impact of quality management systems on the performance of manufacturing firms. International Journal of Quality & Reliability Management, 32(4), 381-399. DOI: 10.1108/IJQRM-11-2013-0186
- 13.Khodeir, L. M., and El Ghandour, A., 2019. Examining the role of value management in controlling cost overrun [application on residential construction projects in Egypt]. Ain Shams Engineering Journal, 10(3), 471-479. DOI: 10.1016/j.asej.2018.11.008
- 14.Klimecka-Tatar, D., 2017. Value stream mapping as lean production tool to improve the production process organization - case study in packaging manufacturing. Production Engineering Archives, 17, 40-44. DOI: 10.30657/pea.2017.17.09
- 15.Klimecka-Tatar, D., Obrecht, M., 2024. Development and Improvement of a Production Company (and their Product) Based on the Value Stream Mapping of Business Processes. Management Systems in Production Engineering, 32(2), pp. 185-191, DOI: 10.2478/mspe-2024-0018
- 16.Klimecka-Tatar, D., and Shinde, V., 2019. Improvement of manual assembly line based on value stream mapping (VSM) and effectiveness coefficient. Quality Production Improvement - QPI, 1(1), 537-544. DOI: 10.2478/9783110680591-072
- 17.Kowalik, K., and Klimecka-Tatar, D., 2018. The process approach to service quality management. Production Engineering Archives, 18(18), 31-34. DOI: 10.30657/pea.2018.18.05
- 18.Krynke, M., Mielczarek, K., Kiriliuk, O., 2021. Cost Optimization and Risk Minimization during Teamwork Organization, Management Systems in Production Engineering 29(2), 145 - 150, DOI: 10.2478/mspe-2021-0019
- 19.Ladewski, B. J., and Al-Bayati, A. J., 2019. Quality and safety management practices: The theory of quality management approach. Journal of Safety Research, 69, 193-200. DOI: 10.1016/j.jsr.2019.03.004
- 20.Li, G., Reimann, M., and Zhang, W., 2018. When remanufacturing meets product quality improvement: The impact of production cost. European Journal of Operational Research, 271(3), 913-925. DOI: 10.1016/j.ejor.2018.05.060
- 21.Mason, B., and Antony, J., 2000. Statistical process control: an essential ingredient for improving service and manufacuring quality. Managing Service Quality: An International Journal, 10(4), 233-238. DOI: 10.1108/09604520010341618
- 22.Mazur, M., 2018. Analysis of production incompatibilities and risk level in series production of assembly elements for the automotive industry. MATEC Web of Conferences, 183, 3011. DOI: 10.1051/matecconf/201818303011
- 23.Mazur, M., 2019. Quality assurance processes in series production of car elements, 610-617. DOI: 10.2478/9783110680591-082
- 24.Momeni, M., Yaghoubi, S., and Aliha, M.R.M., 2019. An optimal control model for analyzing quality investment in the project management. Computers & Industrial Engineering, 129, 529-544. DOI: 10.1016/j.cie.2019.02.007
- 25.Omachonu, V.K., Suthummanon, S., and Einspruch, N.G., 2004. The relationship between quality and quality cost for a manufacturing company. International Journal of Quality & Reliability Management, 21(3), 277-290. DOI: 10.1108/02656710410522720
- 26.Panagiotidou, S., Nenes, G., Zikopoulos, C., and Tagaras, G., 2017. Joint optimization of manufacturing/remanufacturing lot sizes under imperfect information on returns quality. European Journal of Operational Research, 258(2), 537-551. DOI: 10.1016/j.ejor.2016.08.044
- 27.Pietraszek, J., Radek, N., Goroshko, A.V., 2020. Challenges for the DOE methodology related to the introduction of Industry 4.0. Production Engineering Archives, 26(4), 190-194, DOI: 10.30657/pea.2020.26.33
- 28.Piveteau, P., and Smagghue, G., 2019. Estimating firm product quality using trade data. Journal of International Economics, 118, 217-232. DOI: 10.1016/j.jinteco.2019.02.005
- 29.Rahaman, M.M., and Zaman, A.A., 2013. Management quality and the cost of debt: Does management matter to lenders? Journal of Banking & Finance, 37(3), 854-874. DOI: 10.1016/j.jbankfin.2012.10.011
- 30.Rusu, C., 2016. From Quality Management to Managing Quality. Procedia - Social and Behavioral Sciences, 221, 287-293. DOI: 10.1016/j.sbspro.2016.05.117
- 31.Satanova, A., and Sedliacikova, M., 2015. Model for Controllinng the Total Costs of Quality. Procedia Economics and Finance, 26, 2-6. DOI: 10.1016/S2212-5671(15)00792-3
- 32.Schiffauerova, A., and Thomson, V., 2006. Managing cost of quality: insight into industry practice. The TQM Magazine, 18(5), 542-550. DOI: 10.1108/09544780610685502
- 33.Stegaru, G., Moisescu, M. A., Sacala, I. S., and Costetchi, N., 2013. Quality Management in Sensing Enterprise: Requirements for quality driven manufacturing. IFAC Proceedings Volumes, 46(9), 1316-1321. DOI: 10.3182/20130619-3-RU-3018.00425
- 34.Tomov, M. and Velkoska, C., 2022. Contribution of the quality costs to sustainable development. Production Engineering Archives, 28(2), pp. 164-171, DOI: 10.30657/pea.2022.28.19
- 35.Voros, J., 2019. An analysis of the dynamic price-quality relationship. European Journal of Operational Research, 277(3), 1037-1045. DOI: 10.1016/j.ejor.2019.03.032
- 36.Weckenmann, A., Akkasoglu, G., and Werner, T., 2015. Quality management - history and trends. The TQM Journal, 27(3), 281-293. DOI: 10.1108/TQM-11-2013-0125
- 37.Zehir, C., Ertosun, Ö. G., Zehir, S., and Müceldilli, B., 2012. Total Quality Management Practices’ Effects on Quality Performance and Innovative Performance. Procedia - Social and Behavioral Sciences, 41, 273-280. DOI: 10.1016/j.sbspro.2012.04.031
Uwagi
Opracowanie rekordu ze środków MNiSW, umowa nr POPUL/SP/0154/2024/02 w ramach programu "Społeczna odpowiedzialność nauki II" - moduł: Popularyzacja nauki (2025).
Typ dokumentu
Bibliografia
Identyfikator YADDA
bwmeta1.element.baztech-3876cf0c-3897-4673-b44e-2e72e355d0d2
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