Tytuł artykułu
Autorzy
Treść / Zawartość
Pełne teksty:
Identyfikatory
Warianty tytułu
Języki publikacji
Abstrakty
Higher education institutions (HEIs) typically generate income from two main sources; student fees and research income. In contrast, the predominant waste streams in HEIs tend to include; (1) assignment/examination mark submission process, (2) photocopying process and (3) the funding application process. Unintended internal process complexities and barriers typically aggravate the challenges already inherent in the research grant application process. Although Lean Six Sigma (LSS) has been adopted by a number of HEIs in Ireland, very few have adopted an integrated LSS approach for waste reduction in the research grant application process. To identify barriers and waste in the research grant application process within an Irish HEI in an EU environment, the authors used an online survey deployed to 240 academics and researchers. The survey response rate was 13%. The participating HEI in this pilot study generated an annual income (including student fees and research income) exceeding €240 million for the academic year 2017/2018. Using an LSS lens, this paper identified the primary waste in the research grant application process from an academic and researcher perspective to be; editing and revising applications, liaising and communicating with collaborators and waiting for information. Organised thematically, the main barriers were strategic thinking, collaborator identification and co-ordination, eligibility, process, time and support & mentoring. The results from this study can be used to inform the next stage of the research where empirical studies will be carried out in other HEIs to develop a practical roadmap for the implementation of LSS as an operational excellence improvement methodology in the research grant application process.
Słowa kluczowe
Wydawca
Czasopismo
Rocznik
Tom
Strony
119--127
Opis fizyczny
Bibliogr. 30 poz., rys., tab., wykr.
Twórcy
autor
- National University of Ireland, Galway, School of Engineering, College of Science and Engineering, University road, Galway, Ireland
autor
- National University of Ireland, Galway, Ireland
autor
- University College Cork, Ireland
Bibliografia
- [1] Mazumder Q.H., Applying six sigma in higher education quality improvement, 21st ASEE Annual Conference and Exposition, 2014.
- [2] Dempsey M., Brennan A., Turbocharging the journey into the liminal space and beyond, 11th International Technology, Education and Development Conference, International Academy of Technology, Education and Development (IATED), 2017.
- [3] Balzer W.K., Brodke M.H., Kizhakethalackal E.T., Lean higher education: successes, challenges, and realizing potential, International Journal of Quality & Reliability Management, 32, 9, 924–933, 2015.
- [4] Brennan A., Dempsey M., P-PAC (Partnership in Pedagogy, Accreditation, and Collaboration): a framework to support student transition to employability in industry. A lean systems case study, Management and Production Engineering Review, 9, 2018.
- [5] Clarke M. et al., The academic profession in Ireland, University College Dublin, 2015.
- [6] O’Dea M., Dempsey M., Brennan A., The link between off campus work for students, reduced academic performance and increased mental health issues, 12th International Technology, Education and Development Conference, International Academy of Technology, Education and Development (IATED), 2018.
- [7] Antony J., Douglas J., Douglas A., Waste identification and elimination in HEIs: the role of Lean thinking, International Journal of Quality & Reliability Management, 2015.
- [8] Antony J. et al., An exploratory study into the use of lean six sigma to reduce medication errors in the Norwegian public healthcare context, Leadership in Health Services, 2019.
- [9] Laureani A., Antony J., Leadership and Lean Six Sigma: a systematic literature review, Total Quality Management & Business Excellence, 30, 1–2, 53–81, 2019.
- [10] Alexander P., Antony J., Rodgers B., Lean Six Sigma for small-and medium-sized manufacturing enterprises: a systematic review, International Journal of Quality & Reliability Management, 36, 3, 378– 397, 2019.
- [11] Haerizadeh M., Sunder V.M., Impacts of Lean Six Sigma on improving a higher education system: a case study, International Journal of Quality & Reliability Management, 36, 6, 983–998, 2019.
- [12] Albliwi S.A., Antony J., Lim S.A.H., A systematic review of Lean Six Sigma for the manufacturing industry, Business Process Management Journal, 21, 3, 665–691, 2015.
- [13] Antony J. et al., A study into the reasons for process improvement project failures: results from a pilot survey, International Journal of Quality & Reliability Management, 2019.
- [14] Antony J., Gupta S., Top ten reasons for process improvement project failures, International Journal of Lean Six Sigma, 10, 1, 367–374, 2019.
- [15] De Mast J., Lokkerbol J., An analysis of the Six Sigma DMAIC method from the perspective of problem solving, International Journal of Production Economics, 139, 2, 604–614, 2012.
- [16] Easton G.S., Rosenzweig E.D., The role of experience in six sigma project success: An empirical analysis of improvement projects, Journal of Operations Management, 30, 7–8, 481–493, 2012.
- [17] Zu X., Fredendall L.D., Douglas T.J., The evolving theory of quality management: the role of Six Sigma, Journal of operations Management, 26, 5, 630–650, 2008.
- [18] Khajuria A., Raina A., Singh M.P., Implementation of DMAIC six sigma principle in thermoforming for improving rate of production, International Journal for Research in Mechanical & Civil Engineering (ISSN: 2208-2727), 4, 1, 13–22, 2018.
- [19] Hakimi S., Zahraee S.M., Mohd Rohani J., Application of Six Sigma DMAIC methodology in plain yogurt production process, International Journal of Lean Six Sigma, 9, 4, 562–578, 2018.
- [20] Antony J. et al., An evaluation into the limitations and emerging trends of Six Sigma: an empirical study, The TQM Journal, 31, 2, 205–221, 2019.
- [21] Maguire M., Delahunt B., Doing a thematic analysis: A practical, step-by-step guide for learning and teaching scholars, AISHE-J: The All Ireland Journal of Teaching and Learning in Higher Education, 9, 3, 2017.
- [22] Balzer W.K. et al., A review and perspective on Lean in higher education, Quality Assurance in Education, 24, 4, 442–462, 2016.
- [23] Li N., Laux C.M., Antony J., How to use lean Six Sigma methodology to improve service process in higher education, International Journal of Lean Six Sigma, 2019.
- [24] Brennan A., Dempsey M., The student voice: The student’s own views on smartphone usage and impact on their academic performance, INTED, Valencia, 2018.
- [25] Tawalbeh M. et al., Legor Serious Playr as a Business Innovation enabler, 5th European Lean Educator Conference, 2018.
- [26] Dempsey M., Riedel R., Kelly M., Serious Play as a method for process design, IFIP International Conference on Advances in Production Management Systems, Springer, 2014.
- [27] Fritch R. et al., Practitioners’ perspectives: a funder’s experience of addressing gender balance in its portfolio of awards, Interdisciplinary Science Reviews, 44, 2, 192–203, 2019.
- [28] Cudney E.A. et al., Systematic review of Lean and Six Sigma approaches in higher education, Total Quality Management & Business Excellence, p. 1– 14, 2018.
- [29] Antony J., Forthun S.C. Trakulsunti, Y., Farrington T., McFarlane J., Brennan A., Dempsey M., An exploratory study into the use of lean six sigma to reduce medication errors in the Norwegian public healthcare context, Leadership in Health Services, 2019.
- [30] Brennan A., Dempsey M., Perceived Non-Value Add Activities in the Research Grant Application Process through a Lean Six Sigma Lens, [in:] Antony J. [Ed.], Lean Six Sigma in Higher Education: A Practical Guide for Continuous Improvement Professionals in Higher Education, Emerald publishing “inpress”, 2020.
Typ dokumentu
Bibliografia
Identyfikator YADDA
bwmeta1.element.baztech-3705e253-66e4-40d6-b4f3-066f7057a512