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Influence of intercultural competence on an organisation’s success and personal career: the case study of Lithuania

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EN
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This paper aims to identify the influence of intercultural competence on an organisation’s success and personal career in Lithuania. The study described in this paper is a part of international research on intercultural competence. An online questionnaire survey was conducted in Lithuania with non-probability convenience sampling to find out the views of employees working in different sector organisations. The survey was filled out by 1193 respondents from Lithuania. Employees’ intercultural competence (knowledge/cognitive dimension, skills/behavioural dimension, and attitudes/emotional dimension) was evaluated using 5-point Likert items and is elaborated elsewhere. The multivariate analysis was used to analyse the survey data and test three hypotheses stating that (1) employees support the notion that higher intercultural competence can foster an organisation’s success and personal career, (2) organisations tend to leave the development of intercultural competence to employees, and (3) current intercultural knowledge and skills are inadequate to operate in a multicultural work environment. The analysis showed that half of the respondents agreed with the statement that the development of intercultural competence (ICC) helped the personal career and an organisation’s success. The statement regarding organisations tending to leave the intercultural competence development to their employees was only supported by less than one-third of the respondents. Besides, the data did not fully support the statement that employees’ current intercultural knowledge and skills were inadequate to operate in a multicultural work environment, as no more than one-third of the respondents had frequent or very frequent issues when communicating with foreigners due to inadequate intercultural knowledge and skills in various sub-areas. The paper elaborates on detailed results.
Rocznik
Strony
28--42
Opis fizyczny
Bibliogr. 30 poz., tab., wykr.
Twórcy
  • Mykolas Romeris University, Lithuania
  • Police Academy of the Czech Republic in Prague, Czech Republic
  • Kaunas University of Technology, Lithuania
  • Kaunas University of Technology, Lithuania
Bibliografia
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  • Bird, A., Mendenhall, M., Stevens, J. M., & Oddou, G. (2010). Defining the content domain of intercultural competence for global leaders. Journal of Managerial Psychology, 25(8), 810-828. doi: 10.1108/02683941011089107
  • Boyatzis, R. E. (2009). Competence as a Behavioral Approach to Emotional Intelligence. Journal of Management Development, 28(9), 749-770. doi: 10.1108/02621710910987647
  • Campion, M. A., Fink, A. A., Ruggeberg, B. J., Carr, L., Phillips, G. M., & Odman, R. B. (2011). Doing Competencies Well: Best Practices in Competency Modelling. Personnel Psychology, 64, 225-262. doi: 10.1111/j.1744-6570.2010.01207
  • Chen, Hsin-Chih, & Naquin, S. Sh. (2006). An Integrative Model of Competency Development, Training Design, Assessment Center, and Multi-Rater Assessment. Advances in Developing Human Resources, 8(2), 265-282. doi: 10.1177/1523422305 286156
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  • Deardorf, K. D. (2006). Identification and Assessment of Intercultural Competence as a Student Outcome of Internationalization. Journal of Studies in International Education, 10(3), 241-266. doi: 10.1177/1028315306287002
  • Deardorff, K. D., & Jones, E. (2012). Intercultural Competence: An Emerging Focus in International Higher Education. In K. D. Deardorff, H. de Wit, D. J. Heyl, & T. Adams (Eds.), The Sage Handbook of International Higher Education (pp. 283–304). Thousand Oaks, California: Sage Publications. doi: 10.4135/9781452218397
  • Greenhaus, J. H., & Callanan, G. A. (Eds.). (2006). Encyclopedia of Career Development. Thousand Oaks, California: Sage Publications.
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  • Lloyd, S., & Härtel, Ch. (2010). Intercultural Competencies for Culturally Diverse Work Teams. Journal of Mangerial Psychology, 25(8), 845-875. doi: 10.1108/02683941011089125
  • Malach-Pines, A., Ozbilgin, M. F., & Burke, R. (2008). Choosing a Career in Management: An Interdisciplinary Multicultural Perspective. Career Development International, 13(4), 285. doi: 10.1108/13620430810880781
  • Matveev, A. (2017). Intercultural Competence in Organizations. A Guide for Leaders, Educators and Team Players. Springer International Publishing Switzerland.
  • Mažeikienė, N., & Virgailaitė-Mečkauskaitė, E. (2007). The Experience of Measurement and Assessment of Intercultural Competence in Education. Social Sciences, 4(58), 70-82.
  • Migally, W. (2015). Strategic Human Resources Management and Career Planning. Business Excellence and Management, 5(2), 17-27.
  • Nord, W. R., Brief, A. P., Atieh, J. M., & Doherty, E. M. (1990). Studying meanings of work: the Case of Work Values. In Brief A. P., Nord W. (Eds.), Meanings of occupational work: A collection of Essays. Lexington, MA: Lexington Books.
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  • Statnickė, G., Savanevičienė, A., & Šakys, I. (2019). Career Engagement of Different Generations: A Case Study in the Information and Communication Technology (ICT) Sector in Lithuania. New Trends and Issues Proceedings on Humanities and Social Sciences, 6(3), 37-49.
  • Sudnickas, T., & Kratavičiūtė-Ališauskienė, A. (2011). Analysis of Applying Competency Models: Case of the Office of the Prime Minister of Lithuania. Public Policy and Administration, 10(4), 523-525
  • Szydło, J., Szpilko, D., Rus, C., & Osoian, C. (2020). Management of multicultural teams. Practical lessons learned from university students. Bialystok, Poland: Publishing House of Bialystok University of Technology.
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Uwagi
Opracowanie rekordu ze środków MEiN, umowa nr SONP/SP/546092/2022 w ramach programu "Społeczna odpowiedzialność nauki" - moduł: Popularyzacja nauki i promocja sportu (2022-2023).
Typ dokumentu
Bibliografia
Identyfikator YADDA
bwmeta1.element.baztech-32746e57-0835-41bd-8d32-cc17959eb131
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