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The rapid development of robotics involves human‐robot interaction (HRI). It is a necessary to assess user satis‐ faction to develop HRI effectively. Thus, HRI calls for in‐ terdisciplinary research, including psychological instru‐ ments such as survey questionnaire design. Here, we pre‐ sent a factor analysis of a Polish version of the Godspeed Questionnaire (GSQ) used to measure user satisfaction. The questionnaire was administered to 195 participants. Then, factor analysis of the GSQ was performed. Finally, reliability analysis of the Polish version of the GSQ was done. The adapted version of the survey was characte‐ rized by a four‐factor structure, i.e., anthropomorphism, perceived intelligence, likeability, and perceived safety, with good psychometric properties.
Rocznik
Tom
Strony
30--35
Opis fizyczny
Bibliogr. 32 poz., rys.
Twórcy
autor
- Department of Com‑ puter Science and Systems Engineering, Wroclaw University of Science and Technology, Poland, www: www.pwr.edu.pl
autor
- Institute of Psychology, WSB University in Torun, Torun & Wrocław, Poland, www.wsb.pl
- University of Lower Silesia, Wrocław, Poland, www.dsw.edu.pl
autor
autor
autor
autor
Bibliografia
- [1] K. Arent, M. Cholewiński, Łukasz Chojnacki, W. Domski, M. Drwiȩga, J. Jakubiak, M. Janiak, B. Kreczmer, A. Kurnicki, B. Stańczyk, and D. Szczȩśniak‑Stańczyk, “Selected Topics in Design and Application of a Robot for Remote Medical Examination with the Use of Ultrasonography and Ascultation from the Perspective of the REMEDI Project”, Journal of Automation, Mobile Robotics and Intelligent Systems, vol. 11, no. 2, 2017,82–94, 10.14313/JAMRIS_2‑2017/20.
- [2] K. Arent, M. Gakis, J. Sobecki, and R. Szczepanowski, “Toward Emotion Recognition Embodied in Social Robots: Implementation of Laban Movement Analysis into NAO Robot”, Journal of Automation, Mobile Robotics and Intelligent Systems, vol. 11, no. 4, 2017, 3–7,10.14313/JAMRIS_4‑2017/31.
- [3] K. Arent, J. Jakubiak, M. Drwiȩga, M. Cholewiński, G. Stollnberger, M. Giuliani, M. Tscheligi, D. Szczȩśniak‑Stańczyk, M. Janowski, W. Brzozowski, and A. Wysokiński, “Control of mobile robot for remote medical examination: Design concepts and users’ feedback from experimental studies”. In: 2016 9th International Conference on Human System Interactions (HSI), vol. ., 2016, 76–82, 10.1109/HSI.2016.7529612.
- [4] K. Arent, J. Kruk‑Lasocka, T. Niemiec, and R. Szczepanowski, “Social robot in diagnosis of autism among preschool children”. In: 2019 24th International Conference on Methods and Models in Automation and Robotics (MMAR), vol. ., 2019, 652–656, 10.1109/MMAR.2019.8864666.
- [5] K. Arent, M. Wnuk, and M. Kabała, “Towards the Therapeutic Spherical Robot: Design, Programming and Control”. In: Eighth International IFAC Symposium on Robot Control. Proceedings, vol. 8, 2006.
- [6] C. Bartneck, T. Belpaeme, F. Eyssel, T. Kanda, M. Keijsers, and S. Šabanovič, Human‑Robot Interaction: An Introduction, Cambridge University Press, 2020, 10.1017/9781108676649.
- [7] C. Bartneck, D. Kulić, E. Croft, and S. Zoghbi, “Measurement instruments for the anthropomorphism, animacy, likeability, perceived intelligence, and perceived safety of robots”, International Journal of Social Robotics, vol. 1, no. 1, 2009, 71–81, 10.1007/s12369‑008‑0001‑3.
- [8] C. Bartneck and M. Rauterberg, “HCI Reality‑an ’Unreal Tournament’?”, Int. J. Hum. Comput. Stud., vol. 65, no. 8, 2007, 737–743, 10.1016/j.ijhcs.2007.03.003.
- [9] R. Budziń ski, J. Kȩdzierski, and B. Weselak. Problemy robotyki. Materiały XI Krajowej Konferencji Robotyki. Prace Naukowe, Elektronika: z. 175, tom 1, chapter Social robot head Samuel ‑ construction (in Polish). Oficyna Wydawnicza Politechniki Warszawskiej, 2010. ISSN: 0137‑2343.
- [10] D. A. Dillman. The Logic and Psychology of Constructing Questionnaires, chapter chapter9. Routledge, 2008.
- [11] A. Field, Discovering Statistics Using IBM SPSS Statistics, Sage Publications Ltd., 2013.
- [12] J. Kȩdzierski, P. Kaczmarek, M. Dziergwa, and K. Tchoń , “Design for a Robotic Companion”, International Journal of Humanoid Robotics, vol. 12, no. 01, 2015.
- [13] J. Kȩdzierski, R. Muszynski, C. Zoll, A. Oleksy, and M. Frontkiewicz, “EMYS—Emotive Head of a Social Robot”, International Journal of Social Robotics, vol. 5, 2013, 237–249.
- [14] D. T. Kenrick, S. L. Neuberg, and R. B. Cialdini, Social psychology: Unraveling the mystery (3rd ed.),Pearson Education New Zealand, 2005.
- [15] Y.‑F. Kuo, C.‑M. Wu, and W.‑J. Deng, “The relationships among service quality, perceived value, customer satisfaction, and post‑purchase intention in mobile value‑added services”, Computers in Human Behavior, vol. 25, no. 4, 2009, 887–896, https://doi.org/10.1016/j.chb.2009.03.003, Including the Special Issue: The Use of Support Devices in Electronic Learning Environments.
- [16] J. R. Lewis, “IBM Computer Usability Satisfaction Questionnaires: Psychometric Evaluation and Instructions for Use”, International Journal of Human‑Computer Interaction, vol. ., 1995, 57–78.
- [17] J. R. Lewis, B. S. Utesch, and D. E. Maher. UMUXLITE: When There’s No Time for the SUS, 2099–2102. Association for Computing Machinery, New York, NY, USA, 2013.
- [18] A. Moussaoui, A. Pruski, and B. Cherki, “Interaction management between social angents and human”, Journal of Automation, Mobile Robotics and Intelligent Systems, vol. 5, no. 1, 2013, 8–17.
- [19] T. Nomura, T. Kanda, and T. Suzuki, “Experimental investigation into influence of negative attitudes toward robots on human–robot interaction”, AI & Society, vol. 20, 2006, 138––150.
- [20] K. Oatley, D. Keltner, and J. M. Jenkins, Understanding Emotions, 2nd Edition, Wiley‑Blackwel, 2006.
- [21] N. Piçarra, J.‑C. Giger, G. Pochwatko, and J. Możaryn, “Designing social robots for interaction at work: Socio‑cognitive factors underlying intention to work with social robots”, Journal of Automation, Mobile Robotics and Intelligent Systems, vol. 10, no. 4, 2016, 17–26, 10.14313/JAMRI_4‑2016/28.
- [22] G. Pochwatko, J.‑C. Giger, M. Ró żań ska‑Walczuk, J. Świdrak, K. Kukiełka, J. Możaryn, and N. Piçarra,“Polish Version of the Negative Attitude Toward obots Scale (NARS‑PL)”, Journal of Automation, Mobile Robotics and Intelligent Systems, vol. 9, no. 3, 2015, 65–72, 10.14313/JAMRIS_2‑2015/25.
- [23] A. Steinfeld, T. Fong, D. Kaber, M. Lewis, J. Scholtz, A. Schultz, and M. Goodrich, “Common Metrics for Human‑Robot Interaction”. In: Proceedings of the 1st ACM SIGCHI/SIGART Conference on Human‑Robot Interaction, vol. ., New York, NY,USA, 2006, 33–40, 10.1145/1121241.1121249.
- [24] A. Sutcliffe. “Designing for User Engagement: Aesthetic and Attractive User Interfaces”. In: Synthesis Lectures on Human‑Centered Informatics, volume 2, 1–55. Springer Cham, 2009.
- [25] K. Sydor and K. Arent. Problemy robotyki. Materiały XI Krajowej Konferencji Robotyki. Prace Naukowe, Elektronika: z. 175, tom 1, chapter FROGIT: a socially interactive robot (in Polish). Oficyna Wydawnicza Politechniki Warszawskiej, 2010.ISSN: 0137‑2343.
- [26] R. Szczepanowski, E. Cichoń , K. Arent, J. Sobecki, P. Styrkowiec, M. Florkowski, and M. Gakis, “Education biases perception of social robots”, European Review of Applied Psychology, vol. 70, no. 2, 2020, 100521,https://doi.org/10.1016/j.erap.2020.100521.
- [27] A. Weiss and C. Bartneck, “Meta Analysis of the Usage of the Godspeed Questionnaire Series”. In: 2015 24th IEEE International Symposium on Robot and Human Interactive Communication (RO‑MAN), vol. ., 2015, 381–388, 10.1109/ROMAN.2015.7333568.
- [28] “DREAM ‑ Development of Robot‑Enhanced therapy for children with AutisM spectrum disorders”. Project website.
- [29] “FELICE ‑ Flexible Assembly Manufacturing with Human‑Robot Collaboration and Digital Twin Models”. Project website.
- [30] “LIREC ‑ LIving with Robots and intEractive Companions”. Project website.
- [31] “RAMCIP ‑ Robotic Assistant for MCI Patients at home”. Project website.
- [32] “ReMeDi ‑ Remote Medical Diagnostician”. Project website.
Uwagi
Opracowanie rekordu ze środków MEiN, umowa nr SONP/SP/546092/2022 w ramach programu "Społeczna odpowiedzialność nauki" - moduł: Popularyzacja nauki i promocja sportu (2022-2023).
Typ dokumentu
Bibliografia
Identyfikator YADDA
bwmeta1.element.baztech-31d508de-d3ad-4e3c-91ce-57da50c510fb