Prospects on Ukrainian logistics market orientation for international customers

• Autorzy: Karpenko O. , Kovalchuk S. , Shevchuk O.

Identyfikatory

DOI

10.14254/jsdtl.2016.1-1.5

• Języki publikacji: EN

Abstrakty

EN

The article analysed and established the current trends in the logistics environment in Ukraine. There was grounded the necessity of implementing the principles of customer management to the systems of logistic service. There was formulated conceptual mechanism of choosing the optimal carrier based on the methodology of time deviations control in the provision of transport services.

Słowa kluczowe

EN

customer-orientation; customer-management; motor transport enterprises management; quality of transport services; time deviations management

• Wydawca: Fundacja Centrum Badań Socjologicznych ; Scientific Publishing House "SciView"
• Czasopismo: Journal of Sustainable Development of Transport and Logistics
• Rocznik: 2016
• Tom: Vol. 1, No. 1
• Strony: 27--33
• Opis fizyczny: Bibliogr. 6 poz., rys., tab.

Twórcy

autor

Karpenko O.

• National Transport University, 1, M. Pavlenko-Omelianovych str., Kyiv 01010, Ukraine, Department of Transport Law and Logistics

autor

Kovalchuk S.

• National Transport University, 1, M. Pavlenko-Omelianovych str., Kyiv 01010, Ukraine, Department of Transport Law and Logistics

autor

Shevchuk O.

• Ternopil Ivan Pul'uj National Technical University, 56, Ruska str., 46001 Ternopil, Ukraine, Department of Transport Technology

Bibliografia

• Deming, E. (2007). Out of the Crisis: New methods of parameters, systems and processes management. Moscow, Russia: Alpina Business Books, 2007. (in Russian).
• Karpenko, O.A., Kovalchuk, S.O., & Petunіn, A.V. (2015). Problems of scientific approach in the management of suppliers. Project management, systems analysis and logistics, 16(2), 19-26. (in Ukrainian).
• Popovych, P. V. (2016). Analitychni tehnologii v zabezpechenni ekonomichnoi efektyvnosti logistychnyh system [Analytical technologies to ensure economic efficiency of logistics systems]. Visnyk HNTUSG = Herald KhNTUAE, 169, 223-225. (in Ukrainian).
• Popovych, P. V., Shevchuk, O.S., Matviyishyn, A.Y., & Lototska, V.N. (2016). Issledovanie tendentsiy razvitiya rynka gruzovykh avtomobil'nykh perevozok v sovremennykh usloviyakh [Study market trends of road freight transport in modern conditions]. Bulletin of the Zhytomyr State Technological University. Series: Engineering, 2(77), 224-228. (in Russian).
• Shevchuk, O.S. (2016). Vplyv pokaznykiv efektyvnosti na bezpeku ruhu vulychno-dorozhnymy merezhamy [The impact of performance on the safety of the road network]. Visnyk HNTUSG = Herald KhNTUAE, 169, 205-209. (in Ukrainian).
• Vorkut, T.A. (2012). Design of transport services systems in the supply chain. Kyiv, Ukraine: NTU, 2002. (in Russian).

Uwagi

PL

Opracowanie rekordu w ramach umowy 509/P-DUN/2018 ze środków MNiSW przeznaczonych na działalność upowszechniającą naukę (2019).