Generational conflicts at the Indonesian public sector workplace from the Millennial’s perspective

• Autorzy: Irhamahayati , Hubeis M. , Hermawan A. , Djohar S.

Identyfikatory

DOI

10.17512/pjms.2018.18.2.12

Warianty tytułu

PL

Konflikty pokoleniowe w indonezyjskim środowisku pracy sektora publicznego z perspektywy Millennialnej

• Języki publikacji: EN

Abstrakty

EN

Conflicts in the workplace can occur due to differences among generations. In the context of public sector, it might be aggravated by bureaucracy system and the formal relation. This study explores the existence of conflicts caused by the differences between the young and the older generations. Data was gathered by using survey, FGDs and interviews. Participants are employees of The NADFC working at various locations, selected purposively. Completed data from 250 paper-based questionnaires was processed by SPSS Statistics using descriptive analysis and cross-tabulation. Result indicates that conflicts occur mainly due to the differences on technological mastery; orientation to change; and formal communication. Study also confirms the relations of the high intergenerational conflict to the job performance.

PL

Konflikty w miejscu pracy mogą wystąpić z powodu różnic między pokoleniami. W kontekście sektora publicznego może to być pogarszane przez system biurokracji i formalne relacje. Badanie to analizuje istnienie konfliktów spowodowanych różnicami między młodymi i starszymi pokoleniami. Dane zebrano za pomocą ankiety, FGD i wywiadów. Uczestnicy są pracownikami NADFC pracującymi w różnych lokalizacjach, wybranych celowo. Zebrane dane z 250 papierowych kwestionariuszy zostały przetworzone przez SPSS Statistics za pomocą analizy opisowej i tabeli krzyżowej. Wynik wskazuje, że konflikty występują głównie z powodu różnic w zakresie opanowania technologii; orientacja na zmianę; i formalnej komunikacji. Badanie potwierdza również relacje wysokiego konfliktu międzypokoleniowego z wynikami pracy.

Słowa kluczowe

EN

generational conflict; public sector; intergenerational workplace; millennial; performance

PL

konflikt pokoleń; sektor publiczny; międzypokoleniowe miejsce pracy; tysiącletni; wyniki

• Wydawca: Czestochowa University of Technology
• Czasopismo: Polish Journal of Management Studies
• Rocznik: 2018
• Tom: Vol. 18, No. 2
• Strony: 151--161
• Opis fizyczny: Bibliogr. 35 poz., rys., tab.

Twórcy

autor

Irhamahayati

• School of Business, Bogor Agricultural University, Indonesia

autor

Hubeis M.

• School of Business, Bogor Agricultural University, Indonesia

autor

Hermawan A.

• School of Business, Bogor Agricultural University, Indonesia

autor

Djohar S.

• School of Business, Bogor Agricultural University, Indonesia

Bibliografia

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Uwagi

Opracowanie rekordu w ramach umowy 509/P-DUN/2018 ze środków MNiSW przeznaczonych na działalność upowszechniającą naukę (2018).