The impact of quality of work-life on reducing occupational burnout among workers

• Autorzy: Alabduljader Salah A.

Identyfikatory

DOI

10.17512/pjms.2022.26.2.02

Warianty tytułu

PL

Wpływ jakości życia zawodowego na ograniczenie wypalenia zawodowego wsród pracowników

• Języki publikacji: EN

Abstrakty

EN

Current study aimed at examining the effect of quality of work-life QWL (Employee development, Participation, Compensation, Supervision and Work environment) on occupational burnout among a sample of employees and workers within SMEs in Kuwait during the fiscal year 2021-2022. The study adopted a quantitative methodology in which a questionnaire was distributed to working individuals (303) within Kuwaiti SMEs. SPSS was employed to screen and analyze the gathered primary data. Results of the study indicated the acceptance of the main hypotheses arguing that a good quality of work life can reduce the level of occupational burnout among employees. In addition, the study found that quality of work life significantly influences burnout among employees within Kuwaiti SMEs. Besides, among QWL variables, it was found that "work environment" was the most influential variable in reducing burnout among employees. The study recommended enhancing the availability of the dimensions of quality of working life to reduce the feeling of job burnout by strengthening social relations and workers' participation in decision-making processes, training and development programs, and granting promotion when it is due. Further recommendations were presented in the paper as well.

PL

Bieżące badanie miało e na celu zbadanie wpływu jakości życia zawodowego QWL (rozwój pracowników, uczestnictwo, wynagrodzenia, nadzór i środowisko pracy) na wypalenie zawodowe wśród próby pracowników i pracownic MŚP w Kuwejcie w roku podatkowym 2021-2022 . W badaniu przyjęto metodologię ilościową, w ramach której kwestionariusz ankiety rozesłano do osób pracujących (303) w MŚP z Kuwejtu. SPSS został zastosowany do badania i analizy zebranych danych pierwotnych. Wyniki badania wskazały na akceptację głównych hipotez twierdząc , że dobra jakość życia zawodowego może zmniejszyć poziom wypalenia zawodowego wśród pracowników. Ponadto badanie wykazało, że jakość życia zawodowego znacząco wpływa na wypalenie wśród pracowników w kuwejckich MŚP. Poza tym spośród zmiennych QWL stwierdzono, że „środowisko pracy” było najbardziej wpływową zmienną w redukcji wypalenia zawodowego wśród pracowników. W badaniu zalecono zwiększenie dostępności wymiarów jakości życia zawodowego w celu zmniejszenia poczucia wypalenia zawodowego poprzez wzmocnienie relacji społecznych i udziału pracowników w procesach decyzyjnych, szkoleniach i programach rozwojowych oraz przyznawanie awansów gdy jest on należny. ie. W artykule przedstawiono również dalsze rekomendacje.

Słowa kluczowe

EN

quality work life; QWL; employee development; participation; compensation; supervision

PL

jakość życia zawodowego; QWL; rozwój pracowników; partycypacja; wynagrodzenie; nadzór

• Wydawca: Czestochowa University of Technology
• Czasopismo: Polish Journal of Management Studies
• Rocznik: 2022
• Tom: Vol. 26, No. 2
• Strony: 24--41
• Opis fizyczny: Bibliogr. 43 poz., tab.

Twórcy

autor

Alabduljader Salah A.

• Faculty Member of Management and Marketing, Department Business Administration College, Kuwait University, Kuwait

• https://orcid.org/0000-0003-0678-7054

Bibliografia

• 1.Adikoeswanto, D., Eliyana, A., Hamidah, T. S., Buchdadi, A. D. and Firda, F. (2020). Quality of Work Life’s Factors and Their Impacts on Organizational Commitments. Systematic Reviews in Pharmacy, 11(7), 450-461.
• 2.Akter, N., Akter, M. K. and Turale, S. (2019). Barriers to quality of work life among Bangladeshi nurses: a qualitative study. International nursing review, 66(3), 396-403.
• 3.Al-Azizi, M., Gheilan, Z. (2020). The Quality of Working Life and its Impact in Reduction of Job Burnout, Al-Andalus Journal for social and humanitarian sciences, 2(7), 3-6.
• 4.Allam, Z., Shaik, A. (2020). A study on quality of work life amongst employees working in the Kingdom of Saudi Arabia. Management Science Letters, 10(6), 1287-1294.
• 5.Al-zybani, M. S. (2021). Improving the Quality of Working Life for Leaders of Public Education Schools in Hail, Saudi Arabia: A Futurism Study. Zarqa Journal for Research and Studies in Humanities, 21(3).
• 6.Anma, A. R., Sidin, A. I. and Noor, N. B. (2021). Model of the Influence of Quality of Work Life through Organizational Citizenship Behavior (OCB) on Employee Performance at Stella Maris Hospital, Makassar. Turkish Journal of Computer and Mathematics Education (TURCOMAT), 12(14), 285-291.
• 7.Badrianto, Y., Ekhsan, M. (2020). Effect of work environment and job satisfaction on employee performance in pt. Nesinak industries. Journal of Business, Management, and Accounting, 2(1).
• 8.Bakker, A. B., Sanz‐Vergel, A. I. (2020). Burnout. The Wiley Encyclopedia of Personality and Individual Differences: Clinical, Applied, and Cross‐Cultural Research, 411-415.
• 9.Barbari, M., (2016). The Role of Quality of working life in the reduction of Job Burnout phenomenon in Al-AQSA Network for Media and Artistic Production, MA Thesis, AlAqsa University of Gaza.
• 10.Basinska, B. A., Gruszczynska, E. (2020). Burnout as a state: random-intercept cross-lagged relationship between exhaustion and disengagement in a 10-day study. Psychology research and behavior management, 13, 267.
• 11.Batayneh, M. H., Ali, S. and Nashwan, A. J. (2019). The burnout among multinational nurses in Saudi Arabia. Open Journal of Nursing, 9(7), 603-619.
• 12.Bhende, P., Mekoth, N., Ingalhalli, V. and Reddy, Y. V. (2020). Quality of work-life and work-life balance. Journal of Human Values, 26(3), 256-265.
• 13.Canu, I. G., Marca, S. C., Dell’Oro, F., Balázs, Á., Bergamaschi, E., Besse, C., Wahlen, A. (2021). Harmonized definition of occupational burnout: A systematic review, semantic analysis, and Delphi consensus in 29 countries. Scandinavian journal of work, environment and health, 47(2), 95.
• 14.Charoensukmongkol, P., Puyod, J. V. (2021). Influence of transformational leadership on role ambiguity and work-life balance of Filipino University employees during COVID19: does employee involvement matter? International Journal of Leadership in Education, 1-20.
• 15.Dhamija, P., Gupta, S. and Bag, S. (2019). Measuring of job satisfaction: the use of quality of work life factors. Benchmarking: An International Journal, 26(3), 871-892.
• 16.Dhingra, V., Dhingra, M. (2021). Who doesn’t want to be happy? Measuring the impact of factors influencing work-life balance on subjective happiness of doctors. Ethics, Medicine and Public Health, 16, 100630.
• 17.Durand, A. C., Bompard, C., Sportiello, J., Michelet, P. and Gentile, S. (2019). Stress and burnout among professionals working in the emergency department in a French university hospital: Prevalence and associated factors. Work, 63(1), 57-67.
• 18.Farisi, S., Fani, W. M. (2019). Influence of Work Environment and Work Discipline on Employee Performance. In International Conference on Global Education (pp. 69-81).
• 19.Golonka, K., Mojsa-Kaja, J., Blukacz, M., Gawłowska, M. and Marek, T. (2019). Occupational burnout and its overlapping effect with depression and anxiety. International journal of occupational medicine and environmental health, 19(2).
• 20.Gorski, P. C. (2019). Fighting racism, battling burnout: Causes of activist burnout in US racial justice activists. Ethnic and Racial Studies, 42(5), 667-687.
• 21.Hafeez, I., Yingjun, Z., Hafeez, S., Mansoor, R. and Rehman, K. U. (2019). Impact of workplace environment on employee performance: mediating role of employee health. Business, Management and Economics Engineering, 17(2), 173-193.
• 22.Hassanzade Daloee, M., AkbariRad, M. and Sarabi, M. (2020). Physician Burnout: a Brief Review of Its definition, causes, and consequences. Reviews in Clinical Medicine, 7(4), 150-156.
• 23.Huseyin, A. K. A. R. (2018). The relationships between quality of work life, school alienation, burnout, affective commitment and organizational citizenship: A study on teachers. European Journal of Educational Research, 7(2), 169-180.
• 24.Johari, J., Tan, F. Y. and Zulkarnain, Z. I. T. (2018). Autonomy, workload, work-life balance and job performance among teachers. International Journal of Educational Management.
• 25.Kogan, L. R., Wallace, J. E., Schoenfeld-Tacher, R., Hellyer, P. W. and Richards, M. (2020). Veterinary technicians and occupational burnout. Frontiers in Veterinary Science, 7, 328.
• 26.Lee, C. Y., Wu, J. H. and Du, J. K. (2019). Work stress and occupational burnout among dental staff in a medical center. Journal of dental sciences, 14(3), 295-301.
• 27.Leitão, J., Pereira, D. and Gonçalves, Â. (2019). Quality of work life and organizational performance: Workers’ feelings of contributing, or not, to the organization’s productivity. International journal of environmental research and public health, 16(20), 3803.
• 28.Leitão, J., Pereira, D. and Gonçalves, Â. (2021). Quality of work life and contribution to productivity: Assessing the moderator effects of burnout syndrome. International Journal of Environmental Research and Public Health, 18(5), 2425.
• 29.Lubbadeh, T. (2020). Job burnout: a general literature review. International Review of Management and Marketing, 10(3), 7.
• 30.Mohammadi, S., Karupiah, P. (2020). Quality of work life and academic staff performance: a comparative study in public and private universities in Malaysia. Studies in Higher Education, 45(6), 1093-1107.
• 31.Permarupan, P. Y., Al Mamun, A., Samy, N. K., Saufi, R. A. and Hayat, N. (2020). Predicting nurses burnout through quality of work life and psychological empowerment: A study towards sustainable healthcare services in Malaysia. Sustainability, 12(1), 388.
• 32.Putri, E. M., Ekowati, V. M., Supriyanto, A. S. and Mukaffi, Z, (2019). The effect of work environment on employee performance through work discipline. International Journal of Research-Granthaalayah, 7(4), 132-140.
• 33.Raeissi, P., Rajabi, M. R., Ahmadizadeh, E., Rajabkhah, K. and Kakemam, E, (2019). Quality of work life and factors associated with it among nurses in public hospitals, Iran. Journal of the Egyptian Public Health Association, 94(1), 1-8.
• 34.Raudenská, J., Steinerová, V., Javůrková, A., Urits, I., Kaye, A. D., Viswanath, O. Varrassi, G. (2020). Occupational burnout syndrome and post-traumatic stress among healthcare professionals during the novel coronavirus disease 2019 (COVID-19) pandemic. Best Practice and Research Clinical Anaesthesiology, 34(3), 553-560.
• 35.Sa'ad, UT. (2020). The Reality of Work Life Quality and Its Relationship to The Job Burnout among Employees of Alexandria University Libraries: A Field Study, Scientific journal for libraries, documents and information, 3(5), 193-254.
• 36.Sahni, J. (2019). Role of quality of work life in determining employee engagement and organizational commitment in telecom industry. International Journal for Quality Research, 13(2), 285.
• 37.Sekaran, U., Bougie, R. (2016). Research methods for business: a skill-building approach (7th ed.). Haddington: John Wiley and Sons.
• 38.Suleiman, K., Hijazi, Z., Al Kalaldeh, M. Sharour, L. A. (2019). Quality of nursing work life and related factors among emergency nurses in Jordan. Journal of Occupational Health, 61(5), 398-406.
• 39.Syamsuddin, S., Kadir, A. and Andriani, Y. (2020). The Influence of Quality of Work Life (QWL) on Employees’ Organizational Commitment. MANAGERIA: Jurnal Manajemen Pendidikan Islam, 5(2), 257-274.
• 40.Wadi, L. (2016). Quality of work life as an entrance to the management of psychological burnout among working women, a field study at the El-Haggar Public Hospital Corporation - Annaba, Studies and Research Journal, 8(22).
• 41.Yang, Y., Hayes, J. A. (2020). Causes and consequences of burnout among mental health professionals: A practice-oriented review of recent empirical literature. Psychotherapy, 57(3), 426.
• 42.Zaid, W. M. A. B. (2019). The impact of job burnout on the performance of staff member at king Abdul-Aziz University. International journal of business and social science, 10(4), 126-136.
• 43.Zgliczyńska, M., Zgliczyński, S., Ciebiera, M. and Kosińska-Kaczyńska, K. (2019). Occupational burnout syndrome in Polish physicians: a systematic review. International journal of environmental research and public health, 16(24), 5026.

Uwagi

Opracowanie rekordu ze środków MEiN, umowa nr SONP/SP/546092/2022 w ramach programu "Społeczna odpowiedzialność nauki" - moduł: Popularyzacja nauki i promocja sportu (2022-2023).