Cross-country analysis of supply chain management drivers for small and medium-sized enterprises

• Autorzy: Setyaningsih Santi , Czakó Katalin Feketéné , Vasic Tihana , Kelle Peter

Identyfikatory

DOI

10.17512/pjms.2021.23.1.22

Warianty tytułu

PL

Międzynarodowa analiza sterowników zarządzania łańcuchem dostaw dla małych i średnich przedsiębiorstw

• Języki publikacji: EN

Abstrakty

EN

Supply Chain Management (SCM) drivers are the key factors in successful SCM strategy implementation. SMEs with limited resources need to focus on the top drivers to improve performance and competitiveness. The paper explores which driver factors have the largest importance according to the opinion of the top managers of SMEs. Two developing countries were compared which have different supply chain environments mainly due to their geographical structure. Information from top managers of 105 Hungarian and 124 Indonesian SMEs was collected using an online questionnaire. The data was analysed using statistical methods. This study is the first to rank SCM drivers in a quantitative study comparing SMEs in different supply chain environments. The findings reveal that from 22 driver factors both countries perceive the same top 10, however in a different ranking order. Improvement of customer satisfaction and information dissemination are the top two drivers, which are highly correlated.

PL

Sterowniki zarządzania łańcuchem dostaw (SCM) są kluczowymi czynnikami udanego wdrożenia strategii SCM. MŚP dysponujące ograniczonymi zasobami muszą skoncentrować się na najważniejszych czynnikach napędzających, aby poprawić wydajność i konkurencyjność. W artykule zbadano, które czynniki napędowe mają największe znaczenie w opinii menedżerów najwyższego szczebla MŚP. Porównano dwa kraje rozwijające się, które mają różne środowiska łańcucha dostaw, głównie ze względu na ich strukturę geograficzną. Za pomocą kwestionariusza internetowego zebrano informacje od kierowników najwyższego szczebla 105 węgierskich i 124 indonezyjskich MŚP. Dane zostały przeanalizowane metodami statystycznymi. Niniejsze badanie jest pierwszym oceniającym czynniki SCM w badaniu ilościowym porównującym MŚP w różnych środowiskach łańcucha dostaw. Wyniki pokazują, że spośród 22 czynników napędzających oba kraje postrzegają tę samą pierwszą dziesiątkę, jednak w innym porządku rankingowym. Poprawa satysfakcji klientów i rozpowszechnianie informacji to dwa główne czynniki, które są silnie skorelowane.

Słowa kluczowe

EN

supply chain management; drivers; small and medium-sized enterprises

PL

zarządzanie łańcuchem dostaw; sterowniki; małe i średnie przedsiębiorstwa

• Wydawca: Czestochowa University of Technology
• Czasopismo: Polish Journal of Management Studies
• Rocznik: 2021
• Tom: Vol. 23, No. 1
• Strony: 352--369
• Opis fizyczny: Bibliogr. 68 poz., tab.

Twórcy

autor

Setyaningsih Santi

• Doctoral School Regional Science and Business Administration, Széchenyi István University, Győr, Hungary

autor

Czakó Katalin Feketéné

• Doctoral School Regional Science and Business Administration, Széchenyi István University, Győr, Hungary

autor

Vasic Tihana

• Management and Leadership Department, Széchenyi István University, Győr, Hungary

autor

Kelle Peter

• Stephenson Department of Entrepreneurship & Information Systems, Louisiana State University, Louisiana, USA

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Uwagi

Opracowanie rekordu ze środków MNiSW, umowa Nr 461252 w ramach programu "Społeczna odpowiedzialność nauki" - moduł: Popularyzacja nauki i promocja sportu (2021).