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Motivations for BPM adoption: initial taxonomy based on online success stories

Wybrane pełne teksty z tego czasopisma
Identyfikatory
Warianty tytułu
Konferencja
Federated Conference on Computer Science and Information Systems (14 ; 01-04.09.2019 ; Leipzig, Germany)
Języki publikacji
EN
Abstrakty
EN
The main aim of this research in progress is to develop an initial taxonomy of motivations underlying BPM (Business Process Management) adoption in organizations. This initial study is based on the analysis of 75 customer cases and success stories published on-line by BPM system vendors and BPM consulting companies. We used the mixed conceptual/empirical approach to taxonomy development basing the empirical analysis on descriptive data-coding canon. As the result of our research we present an initial taxonomy of the motivations for the adoption and use of BPM that consists of three dimensions: the organizational scope of a BPM initiative (enterprise-wide, process-focused or task oriented); presence (or not) of the information technology component; and, the importance of external versus internal drivers motivating a BPM initiative. Proposed initial taxonomy will be developed in further research and will serve to link the motivation to change with the expected benefits of BPM adoption.
Rocznik
Tom
Strony
659--662
Opis fizyczny
Bibliogr. 28 poz., tab.
Twórcy
  • University of Warsaw. Faculty of Economic Sciences, ul. Długa 44/50, 00-241 Warszawa, Poland
  • University of Warsaw, Faculty of Management, ul. Szturmowa 1/3 02-678 Warszawa, Poland
Bibliografia
  • 1. Rudden, J.: Making the case for BPM: a benefits checklist. BPTrends (2007)
  • 2. Malinova, M., Mendling, J.: A qualitative research perspective on BPM adoption and the pitfalls of business process modeling. In: La Rossa, M., Soffer, P. (eds.) Business Process Management Workshops, vol. LNBIP 132, pp. 77-88. Springer, Berlin-Heidelberg (2013)
  • 3. Moon, M.J.: Organizational Commitment Revisited in New Public Management: Motivation, Organizational Culture, Sector, and Managerial Level. Public Performance & Management Review 24, 177-194 (2000). https://doi.org/10.2307/3381267
  • 4. Paarlberg, L.E., Lavigna, B.: Transformational leadership and public service motivation: Driving individual and organizational performance. Public Administration Review 70, 710-718 (2010) https://doi.org/10.1111/j.1540-6210.2010.02199.x
  • 5. Haque, M.F., Haque, M.A., Islam, M.: Motivational Theories-A Critical Analysis. ASA University Review 8, 61-68 (2014)
  • 6. Nickerson, R.C., Varshney, U., Muntermann, J.: A method for taxonomy development and its application in information systems. European Journal of Information Systems 22, 336-359 (2013) https://doi.org/10.1057/ejis.2012.26
  • 7. Bailey, K.D.: Typologies and taxonomies. An Introduction to classification Techniques. Sage, Thousand Oaks CA (1994)
  • 8. Hammer, M., Champy, J.: Reengineering the Corporation. A Manifesto for Business Revolution. Harper Business (1993)
  • 9. Rummler, G.A., Brache, A.P.: Improving performance: how to manage the white space on the organization chart. Jossey-Bass (1995)
  • 10. McCormack, K.P., Johnson, W.C.: Business Process Orientation. Gaining the E-Business Competitive Advantage. CRC Press (2001)
  • 11. Scheer, A.-W., Jost, W.E.: ARIS in der Praxis. Gestaltung, Implementierung und Optimierung von Geschäftsprozessen. Springer, Berlin, Heidelberg (2002)
  • 12. Van der Aalst, W.M.P., Ter Hofstede, A.H.M., Weske, M.: Business Process Management: A Survey. In: van der Aalst, W.M.P., Weske, M. (eds.) Business Process Management. , vol. LNCS 2678, pp. 1-12. Springer, Berlin, Heidelberg (2003)
  • 13. De Bruin, T., Rosemann, M.: Towards a Business Process Management Maturity Model. In: Bartmann, D., Rajola, F., Kallinikos, J., Avison, D., Winter, R., Ein-Dor, P., al., e. (eds.) Proceedings of the Thirteenth European Conference on Information Systems, 26-28 May 2005, Germany, Regensburg (2005)
  • 14. Rosemann, M., Vom Brocke, J.: The six core elements of Business Process Management. In: vom Brocke, J., Rosemann, M. (eds.) Handbook on Business Process Management 1, pp. 105-122. Springer (2015)
  • 15. Vom Brocke, J., Zelt, S., Schmiedel, T.: On the role of context in Business Process Management. International Journal of Information Management 36, 486-495 (2016) https://doi.org/10.1016/j.ijinfomgt.2015.10.002
  • 16. Gabryelczyk, R., Roztocki, N.: Business Process Management success framework for transition economies. Information Systems Management 35, 234-253 (2018) https://doi.org/10.1080/10580530.2018.1477299
  • 17. Willaert, P., Van Den Bergh, J., Willems, J., Deschoolmeester, D.: The process-oriented organisation: a holistic view developing a framework for business process orientation maturity. In: G., A., P., D., M., R. (eds.) Business Process Management, vol. LNCS 4714, pp. 1-15. Springer (2007)
  • 18. Van Looy, A., Van den Bergh, J.: The Effect of Organization Size and Sector on Adopting Business Process Management. Business & Information Systems Engineering 60, 479-491 (2018)
  • 19. Trkman, P.: The Critical Success Factors of Business Process Management. International Journal of Information Management 30, 125-134 (2010) https://doi.org/10.1016/j.ijinfomgt.2009.07.003
  • 20. Furneaux, B.: Task-Technology Fit Theory: A Survey and Synopsis of the Literature. In: Dwivedi, Y.K., Wade, M.R., Schneberger, S.L. (eds.) Information Systems Theory: Explaining and Predicting Our Digital Society, Vol. 1, pp. 87-106. Springer New York, New York, NY (2012)
  • 21. Teece, D.J., Pisano, G., Shuen, A.: Dynamic capabilities and strategic management. Strategic Management Journal 18, 509-533 (1997)
  • 22. Scott, R.W.: Organizations. Rational, Natural, and Open Systems. Prentice Hall, New Jersey (2003)
  • 23. Gabryelczyk, R.: Exploring BPM Adoption Factors: Insights into Literature and Experts Knowledge. In: Ziemba, E. (ed.) Information Technology for Management: Emerging Research and Applications, vol. LNBIP 346, pp. 155-175. Springer International Publishing, Cham (2019)
  • 24. Malinova, M., Hribar, B., Mendling, J.: A framework for assessing BPM success. Proceedings of the 22nd European Conference on Information Systems. Association for Information Systems, Tel Aviv, Israel (2014)
  • 25. Tuček, D.: The Main Reasons for Implementing BPM in Czech Companies. Journal of Competitiveness 7, 126-142 (2015)
  • 26. Poba-Nzaou, P., Uwizeyemungu, S., Raymond, L., Paré, G.: Motivations underlying the adoption of ERP systems in healthcare organizations: Insights from online stories. Information Systems Frontiers 16, 591-605 (2012)
  • 27. Saldana, J.: The Coding Manual for Qualitative Researchers. Sage, Los Angeles, London (2013)
  • 28. Houy, C., Hamberg, M., Fettke, P.: Robotic Process Automation in Public Administrations. In: Räckers, M., Halsbenning, S., Rätz, D., Richter, D., Schweighofer, E. (eds.) Digitalisierung von Staat und Verwaltung, pp. 62-74. Gesellschaft für Informatik eV, Bonn (2019)
Uwagi
1. Track 4: Information Systems and Technology
2. Technical Session: 14th Conference on Information Systems Management
3. Opracowanie rekordu ze środków MNiSW, umowa Nr 461252 w ramach programu "Społeczna odpowiedzialność nauki" - moduł: Popularyzacja nauki i promocja sportu (2020).
Typ dokumentu
Bibliografia
Identyfikator YADDA
bwmeta1.element.baztech-225d04a1-77a2-4cd8-b51c-48bebef7aa44
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