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Trust as a participant in the adaptation of technological changes

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Warianty tytułu
Języki publikacji
EN
Abstrakty
EN
Purpose: Trust is an important relational element in everyday social life and influences the efficiency of the communication process of the whole society. In the literature on the subject, there are different definitions of this concept. Most often, trust is described as an element of the personality formed at the beginning of life. This thesis examines the concepts of trust and trust in technology. It discusses the differences, connections, and dependencies between them, which determine the process of adaptation of technology recipients to its advanced development. Design/methodology/approach: In the content of the paper, the authors focused on a review of the literature on the selected issue. The content attempts to refer to the aspects of trust that emerge during the implementation and adaptation of new technologies. Findings: The analysis of the research carried out by individual authors allows us to conclude that the concepts of interpersonal and technological trust are not identical, but complementary. Due to technological progress and the fact that it plays an increasingly important role in society, trust in technology is gaining in importance. There is also a growing need on the part of manufacturers to provide trustworthy IT solutions, as audience trust is crucial in the sense of user acceptance of technological solutions and thus their turnover in the market. Social implications: The development of new technologies changes the shape and perception of reality. Technology determines the progress of development as well as the dynamics of functioning in this technological reality of society. New technologies throw many challenges at the social level, one of them is the issue of trust in what technology can change as a causal effect. Originality/value: In its content, the article tries to cross the horizon of current events in the dimension of technological changes. Many futurologists like Y.N. Harrari is trying to see possible scenarios that will be a consequence of implementing the technology. It is important to emphasize that technology itself is not deterministic, it is programs of use, common sense, trust and human morality that determine the ultimate agency and use of technology.
Słowa kluczowe
Rocznik
Tom
Strony
383--391
Opis fizyczny
Bibliogr. 34 poz.
Twórcy
autor
  • Wroclaw University of Science and Technology
  • Wroclaw University of Science and Technology
Bibliografia
  • 1. Alesina, A., Ferrara, E. L. (2000). The Determinants of Trust. National Bureau of Economic Research, Inc, NBER Working Papers: 7621S.
  • 2. Benton, A., Gelber, E., Kelley, H., Liebling, B. (1969). Reactions to various degrees of deceit in a mixed-motive relationship. J. Personality Soc. Psych., 12, 170-180.
  • 3. Boss, R.W. (1978). Trust and managerial problem solving revisited. Group Organ. Stud., 3, 331-342.
  • 4. Brockner, J., Siegel, P., Daly, J., Tyler, T., Martin, C. (1997). When trust matters: The moderating effect of outcome favorability. Admin. Sci. Quart., 42, 558-583.
  • 5. Castelfranchi, C., Falcone, R. (2010) Trust theory: a socio-cognitive and computational model. Wiley series in agent technology Chichester, West Sussex, UK: J. Wiley.
  • 6. Cook, J., Wall, T. (1980). New work attitude measures of trust, organizational commitment and personal need non−fulfilment. Journal of Occupational and Organizational Psychology, 53(1), 39-52.
  • 7. De Dreu, C., Giebels, E., Van de Vliert, E. (1998). Social motives and trust in integrative negotiation: The disruptive effects of punitive capability. J. Appl. Psych., 83, 408-423.
  • 8. Dirks, K.T. (1999). The effects of interpersonal trust on work group performance. J. Appl. Psych., 84, 445-455.
  • 9. Dirks, K., Ferrin, D. (2001). The role of trust in organizational settings. Organizational Science, 12(4), 450-467. DOI: 10.1287/orsc.12.4.450.10640.
  • 10. Earley, P.C. (1986). Trust, perceived importance of praise and criticism, and work performance: An examination of feedback in the United States and England. J. Management, 12, 457-473.
  • 11. Gambetta, D. (1988). Can We Trust? In: D. Gambetta (ed.), Trust, Making and Breaking Cooperative Relations (pp. 312-237). London: Basil Blackwell.
  • 12. Gefen, D., Karahanna, E., Straub, D.W. (2003). Trust and TAM in online shopping: An integrated model. MIS Quarterly, 27(1), 51-90.
  • 13. Hawley, K. (2014). Trust, Distrust and Commitment. Noûs, 48(1), 1-20. DOI:10.1111/nous.12000.
  • 14. Kimmel, M., Pruitt, D., Magenau, J., Konar-Goldband, E., Carnevale,, P. (1980). Effects of trust, aspiration, and gender on negotiation tac-tics. J. Personality Soc. Psych., 38, 9-22.
  • 15. Kuriyan, R., Kitner, K., Watkins, J. (2010). ICTs, development and trust: An overview. Information, Technology, and People, 23(3), 216-221. DOI: 10.1108/0959384101069130.
  • 16. Lee, J., See, K. (2004). Trust in automation: Designing for appropriate reliance. Human Factors: The Journal of the Human Factors and Ergonomics Society, 46, 50-82.
  • 17. Mayer, R.C., Davis, J.H., Schoorman, F.D. (1995). An integrative model of organizational trust. Academy of Management Review, 20(3), 709-734.
  • 18. McAllister, D.J. (1995). Affect-and cognition-based trust as foundations for interpersonal cooperation in organizations. Academy of Management Journal, 38(1), 24-59.
  • 19. McKnight, D.G., Carter, M., Thatcher, J.B., Clay, P.F. (2011). Trust in a specific technology: An investigation of its components and measures. ACM Transactions on Management Information Systems, 2(2), 12-32.
  • 20. Mellinger, G. (1959). Interpersonal trust and communication. J. Abnormal Soc. Psych., 52, 304-309.
  • 21. Miller, E. (2015). Trust in People and Trust in Technology: Expanding Interpersonal Trust to Technology-Mediated Interactions. University of South Florida.
  • 22. Mishra, A., Spreitzer, G. (1998). Explaining how survivors respond to downsizing: The roles of trust, empowerment, justice, and work redesign. Acad. Management Rev., 23, 567-588.
  • 23. Nass, C., Moon, Y. (2000). Machines and mind lessness: Social responses to computers. The Journal of Social Issues, 56(1), 81-103. doi:10.1111/00224537.00153.
  • 24. Oldham, G. (1975). The impact of supervisory characteristics on goal acceptance. Acad. Management J., 18, 461-475.
  • 25. Paska, M. (2021). The Aspect of Ethics Determined by Technological Impact. Conference: Hradec Economic Days 2021, DOI: 10.36689/uhk/hed/2021-01-062.
  • 26. Powell, W.W. (1990). Neither market nor hierarchy: Network forms or organization. In: L.L. Cummings, B.M. Staw (Eds.), Research in organizational behavior, Vol. 12 (pp. 295-336). Westport, CT: JAI Press.
  • 27. Reeves, B., Nass, C. (1996). The media equation: How people treat computers, television, and the newnmedia like real people and places. Cambridge, UK: Cambridge University Press.
  • 28. Rotter, J.B. (1967). A new scale for the measurement of interpersonal trust. Journal of Personality, 35(4), 651-665.
  • 29. Rousseau, D.M., Sitkin, S.B., Burt, R.S., Camerer, C. (1998). Not so different after all: A cross-discipline view of trust. Academy of Management Review, 23(3), 393-404.
  • 30. Schoorman, F.D., Mayer, R.C., Davis, J.H. (2007). An integrated model of organizational trust: Past, present, and future. Academy of Management Review, 32(2), 344-354.
  • 31. Schurr, P., Ozanne, J. (1985). Influences on exchange processes: Buyers’ preconceptions of a seller’s trustworthiness and bargaining toughness. J. Consumer Res., 11, 939-953.
  • 32. Simpson, T.W. (2011) Robots, Trust and War. Philosophy & Technology, 24(3), 325-337. DOI:10.1007/s13347-011-0030-y.
  • 33. Smith, J.B., Barclay, D.W. (1997). The effect of organizational differences and trusting on the effectiveness of selling partner relationships. Journal of Marketing, 61, 3-21.
  • 34. Tworek, K., Bieńkowska, A., Zabłocka-Kluczka, A. (2020). Organizational reliability: Human resources, information technology and management. Routledge.
Uwagi
PL
Opracowanie rekordu ze środków MNiSW, umowa nr SONP/SP/546092/2022 w ramach programu "Społeczna odpowiedzialność nauki" - moduł: Popularyzacja nauki i promocja sportu (2024).
Typ dokumentu
Bibliografia
Identyfikator YADDA
bwmeta1.element.baztech-21ee55ad-e4ef-4906-8826-acd8f714c314
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