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Tytuł artykułu

Workplace Violence: A Study of Turkish Workers

Treść / Zawartość
Identyfikatory
Warianty tytułu
Języki publikacji
EN
Abstrakty
EN
This research was conducted to address the experience of workplace violence of Turkish workers from different sectors and to investigate the impact of the exposed violence on their psychological well-being. Data were collected anonymously with printed questionnaires from the volunteer participants and depended on self-reporting. The response rate was 79.0% (1708/2161). The prevalence of workplace violence was found to be 44.8%. The most common type was verbal violence together with mobbing (bullying). Victims of physical violence were mostly males, whereas females were found to be victims of verbal, psychological and sexual violence. Most cases did not result in legal action and the victims remained silent. Psychological well-being of exposed workers in terms of depression, anxiety and stress seemed to deteriorate. Workplace violence remains a silent epidemic in Turkey. Preventive measures against workplace violence and social support for violated workers do not exist.
Rocznik
Strony
385--402
Opis fizyczny
Bibliogr. 32 poz., tab., wykr.
Twórcy
autor
  • Faculty of Economics and Administrative Sciences, Uludag University, Bursa, Turkey
autor
  • Faculty of Economics and Administrative Sciences, Uludag University, Bursa, Turkey
autor
  • Faculty of Economics and Administrative Sciences, Uludag University, Bursa, Turkey
autor
  • Faculty of Economics and Administrative Sciences, Uludag University, Bursa, Turkey
autor
  • Faculty of Economics and Administrative Sciences, Uludag University, Bursa, Turkey
autor
  • Faculty of Law, Istanbul University, İstanbul, Turkey
autor
  • Faculty of Medicine, Uludag University, Bursa, Turkey
Bibliografia
  • 1.Krug EG, Dahlberg LL, Mercy JA, Zwi AB, Lozano R. World report on violence and health. Geneva, Switzerland: WHO; 2002. Retrieved May 24, 2011, from: http://whqlibdoc.who.int/hq/2002/9241545615.pdf.
  • 2.Mayhew C. Occupational violence in industrialized countries: types, incidence patterns and at risk groups of workers. In: Gill M, Fisher B, Bowie V, editors. Violence at work: causes, patterns and prevention. Cullompton, Devon, UK: Willan; 2001. p. 21–40.
  • 3.Spector P, Fox S, Domagalski T. Emotions, violence and counterproductive work behavior. In: Kelloway K, Barling J, Hurrell JJ, editors. Handbook of workplace violence. Thousand Oaks, CA, USA: Sage; 2006. p. 29–46.
  • 4.Glomb TM, Cortina LM. The experience of victims: using theories of traumatic and chronic stress to understand individual outcomes of workplace abuse. In: Kelloway K, Barling J, Hurrell JJ, editors. Handbook of workplace violence. Thousand Oaks, CA, USA: Sage; 2006. p. 517–34.
  • 5.Di Martino V. Workplace violence in the health sector. Country case studies. Brazil, Bulgaria, Lebanon, Portugal, South Africa, Thailand and an additional Australian study. Synthesis report. 2002. Retrieved May 24, 2011, from: http://www.who.int/violence_injury_prevention/injury/en/WVsynthesisreport.pdf.
  • 6.Schat ACH , Frone MR, Kelloway EK. Prevalence of workplace aggression in the U.S. workforce: findings from a national study. In: Kelloway K, Barling J, Hurrell JJ, editors. Handbook of workplace violence. Thousand Oaks, CA, USA: Sage; 2006. p. 47–89.
  • 7.Gascon S, Martinez-Jarreta B, Gonzalez-Andrade JF, Santed MA, Casalod Y, Rueda MA. Aggression towards health care workers in Spain: a multi-facility study to evaluate the distribution of a growing violence among professionals, health facilities and departments. Int J Occup Environ Health. 2009;15:30–6.
  • 8.El-Gilany AH, EL-Wehady A, Amr M. Violence against primary health care workers in Al-Hassa, Saudi Arabia. J Interpers Violence. 2010;25(4):716–34 (DOI:10.1177/0886260509334395).
  • 9.Hesketh KL, Duncan SM, Estrabrooks CA. Workplace violence in Alberta and British Columbia hospitals. Health Policy. 2003;63:311–21.
  • 10.Grenyer BFS, Ilkiw-Lavalle O, Biro P. Safer at work: development and evaluation of an aggression and violence minimization program. Aust NZ J Psychiat. 2004;38:1440–614.
  • 11.Canbaz S, Dündar C, Dabak S, Sunter AT, Peksen Y, Cetinoglu EC. Violence towards workers in hospital emergency medical care units in Samsun: an epidemiological study. Ulus Travma Acil Cerrahi Derg. 2008;14:239–44.
  • 12.Ayranci U. Violence toward health care workers in emergency departments in West Turkey. J Emerg Med. 2005;28:361–5.
  • 13.Ayranci U, Yenilmez C, Balci Y, Kaptanoglu C. Identification of violence in Turkish health care settings. J Interpers Violence. 2006;21:276–96.
  • 14.Senuzun-Ergun F, Karadakovan A. Violence towards nursing staff in emergency departments in one Turkish city. Int Nurs Rev. 2005;52:154–60.
  • 15.Kisa S. Turkish nurses’ experiences of verbal abuse at work. Arch Psychiat Nurs. 2008;22:200–7.
  • 16.Acik Y, Deveci E, Gunes G, Gulbayrak C, Dabak S, Saka G, et al. Experience of workplace violence during medical speciality training in Turkey. Occup Med (London). 2008;58:361–6. Retrieved May 24, 2011, from: http://occmed.oxfordjournals.org/content/58/5/361.full.pdf+html.
  • 17.International Labor Office ILO, International Council of Nurses ICN, World Health Organization WHO, Public Services International PSI. Workplace violence in the health sector. Country case studies research instruments, survey questionnaire. Geneva, Switzerland: ILO/ICN/WHO/PSI; 2003. Retrieved May 24, 2011, from: http://www.who.int/violence_injury_prevention/violence/interpersonal/en/WVquestionnaire.pdf.
  • 18.International Labor Office ILO, International Council of Nurses ICN, World Health Organization WHO, Public Services International PSI. Workplace violence in the health sector. Framework guidelines for addressing workplace violence in the health sector. Geneva, Switzerland: ILO/ICN/WHO/PSI; 2002. Retrieved May 24, 2011, from: http://www.icn.ch/images/stories/documents/pillars/sew/sew_framework_guidelines_for_addressing_workplace_violence.pdf.
  • 19.Brayfield AH, Rothe HF. An index of job satisfaction. J Appl Psychol. 1951;35:307–11.
  • 20.Bilgin, N. Sosyal psikolojide yontem ve pratik calismalar [Methods and practical applications in social psychology]. Istanbul, Turkey: Sistem Yayincilik; 1995.
  • 21.Psychology Foundation of Australia. Depression anxiety and stress scales (DASS). Retrieved May 24, 2011, from: http://www2.psy.unsw.edu.au/groups/dass//.
  • 22.Uncu Y, Bayram N, Bilgel N. Job related affective well-being among primary health care physicians. Eur J Public Health. 2006;17:514–9.
  • 23.Ng K, Yeung J, Cheung I, Chung A, White P. Workplace violence—a survey of diagnostic radiographers working in public hospitals in Hong Kong. J Occup Health. 2009;51:355–63.
  • 24.Boyle M, Koritsas S, Coles J, Stanley J. A pilot study of workplace violence towards paramedics. Emerg Med J. 2007;24:760–3.
  • 25.Elliott P. Violence in health care: what nurse managers need to know. Nurs Manage. 1997;28:38–41.
  • 26.Quine L. Workplace bullying in NHS community trust staff questionnaire survey. BMJ. 1999;318:228–32.
  • 27.Yildirim A, Yildirim D. Mobbing in the workplace by peers and managers: mobbing experienced by nurses working in healthcare facilities in Turkey and its effects on nurses. J Clin Nurs. 2007;16:1444–53.
  • 28.Bilgel N, Aytac S, Bayram N. Bullying in Turkish white-collar workers. Occup Med (London). 2006;56:226–31.
  • 29.Parent-Thirion A, Macias EF, Hurley J, Vermeylen G. Violence, harassment and discrimination in the workplace. In: Fourth European Working Conditions Survey (chapter 4). Dublin, Ireland: European Foundation for the Improvement of Living and Working Conditions: 2007. p. 35–40. Retrieved May 24, 2011, from: http://www.eurofound.europa.eu/pubdocs/2006/98/en/2/ef0698en.pdf.
  • 30.European Working Conditions Observatory. One in 10 teachers subject to mobbing at work. Retrieved February 18, 2010, from: http://www.eurofound.europa.eu/ewco/2009/10/PL0910019I.htm.
  • 31.Bonde JPE. Psychosocial factors at work and risk of depression: a systematic review of the epidemiological evidence. Occup Environ Med. 2008;65:438–45.
  • 32.Kivimaki M, Virtanen M, Vartia M, Elovainio M, Vahtera J, Keltikangas-Jarvinen L. Workplace bullying and the risk of cardiovascular disease and depression. Occup Environ Med. 2003; 60:779–83.
Typ dokumentu
Bibliografia
Identyfikator YADDA
bwmeta1.element.baztech-21ddc20e-8109-49ad-86e8-f96c2e12ad6a
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