Collective emotional intelligence in IT firms: the role of subjective well-being and happiness

• Autorzy: Ahumada-Tello Eduardo , Ramos Karen , Galván-Vela Esthela , Ravina-Ripoll Rafael

Identyfikatory

DOI

10.17512/pjms.2022.26.2.01

Warianty tytułu

PL

Zbiorowa inteligencja emocjonalna w firmach IT: rola subiektywnego dobrobytu i szczęścia

• Języki publikacji: EN

Abstrakty

EN

This paper addresses collective emotional intelligence as a construct that establishes a relationship among members of an organisational community and how this is a path for improving firms' performance. It is based on the premise that several factors influence the selected to solve a problem in any decision-making process. In addition to analysing the practical values that the information provides, it is also subject to the emotional responses that the decision-makers may have. These samples make up the emotional intelligence transferred from individuals and their organisational interactions to the organisation itself. This paper seeks to find the relationship between the variables of Collective Emotional Intelligence (CEI) with Subjective Well-Being (SWB) and Perceived Happiness (HP). To this end, a data collection instrument was applied to 384 workers in technology-based companies in northern Mexico. A descriptive, correlational, and multivariate analysis, including SEM study, was carried out to validate the hypotheses. The results validate the importance of SWB and HP in developing CEI and suggest specific actions on workers' perceptions. These actions meet expectations and requirements expressed by workers and aim to increase organizational intelligence and CEI to improve decisionmaking.

PL

Niniejszy artykuł omawia zbiorową inteligencję emocjonalną jako konstrukt, który ustanawia relacje pomiędzy członkami społeczności organizacyjnej oraz wskazuje dlaczego jest to ścieżka do poprawy wyników firm. Opiera się na założeniu, że na wybór rozwiązania problemu w dowolnym procesie decyzyjnym wpływa kilka czynników. Poza analizą praktycznych wartości, których dostarczają informacje, podlegają one również reakcjom emocjonalnym, które mogą wystąpić u decydentów. . Próbki te składają się na inteligencję emocjonalną przeniesioną z jednostek i ich interakcji organizacyjnych na samą organizację. W niniejszej pracy podjęto próbę znalezienia związku między zmiennymi zbiorowej inteligencji emocjonalnej (CEI) z subiektywnym dobrostanem (SWB) i postrzeganym szczęściem (HP). W tym celu zastosowano narzędzie do gromadzenia danych w odniesieniu do 384 pracowników firm technologicznych w północnym Meksyku. W celu potwierdzenia hipotez przeprowadzono analizę opisową, korelacyjną i wielowymiarową , w tym badanie SEM. Wyniki potwierdzają znaczenie SWB i HP w rozwoju CEI i sugerują konkretne działania w zakresie postrzegania pracowników. Działania te spełniają oczekiwania i wymagania wyrażone przez pracowników i mają na celu zwiększenie inteligencji organizacyjnej i CEI w celu usprawnienia procesu decyzyjnego.

Słowa kluczowe

EN

collective emotional intelligence; subjective well-being; happiness perception; technology management; decision-making process

PL

zbiorowa inteligencja emocjonalna; subiektywne dobre samopoczucie; postrzeganie szczęścia; zarządzanie technologią; proces podejmowania decyzji

• Wydawca: Czestochowa University of Technology
• Czasopismo: Polish Journal of Management Studies
• Rocznik: 2022
• Tom: Vol. 26, No. 2
• Strony: 7--23
• Opis fizyczny: Bibliogr. 46 poz., rys., tab.

Twórcy

autor

Ahumada-Tello Eduardo

• Education Autonomous University of Baja California, Faculty of Accounting and Management, México

• https://orcid.org/0000-0003-1698-5126

autor

Ramos Karen

• Education Autonomous University of Baja California, Faculty of Accounting and Management, México

• https://orcid.org/0000-0002-5431-9688

autor

Galván-Vela Esthela

• CETYS University, Faculty of Business and Administration, México

• https://orcid.org/0000-0002-8778-3989

autor

Ravina-Ripoll Rafael

• University of Cádiz, Faculty of Economics and Business Sciences, Spain

• https://orcid.org/0000-0001-7007-3123

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Uwagi

Opracowanie rekordu ze środków MEiN, umowa nr SONP/SP/546092/2022 w ramach programu "Społeczna odpowiedzialność nauki" - moduł: Popularyzacja nauki i promocja sportu (2022-2023).