Strategy as the condition of process maturity of public administration units

• Autorzy: Raczyńska Magdalena , Krukowski Krzysztof

Identyfikatory

DOI

10.29119/1641-3466.2020.149.43

• Języki publikacji: EN

Abstrakty

EN

Purpose: The aim of the research presented in the article was to identify factors related to strategy, that condition implementing and developing process approach in the community offices from the Warmian-Masurian voivodship. Design/methodology/approach: In order to acknowledge these factors, surveys among the chosen employees of the community offices were carried out. Findings: As results from the conducted study, factors that are perceived as necessary for implementing and developing the process approach in the researched entities are: knowledge of the mission, vision and strategic objectives of the community among the employees of the office; ongoing monitoring of the needs and requirements of the community's inhabitants; adjusting the office's resources to changes in the environment and referring to the community's mission and strategic goals when making decisions by management. Originality/value: The results of the research obtained can support the managerial decisions made by public managers related to the introduction and development of the discussed concept in public organizations.

Słowa kluczowe

EN

public administration unit; community office; process maturity; process approach; strategy

PL

jednostka administracji publicznej; urząd gminy; dojrzałość procesowa; podejście procesowe; strategia

• Wydawca: Wydawnictwo Politechniki Śląskiej
• Czasopismo: Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska
• Rocznik: 2020
• Tom: z. 149
• Strony: 521--530
• Opis fizyczny: Bibliogr. 16 poz.

Twórcy

autor

Raczyńska Magdalena

• University of Warmia and Mazury in Olsztyn, Poland

autor

Krukowski Krzysztof

• University of Warmia and Mazury in Olsztyn, Poland

Bibliografia

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