Possibilities of using quality management systems to undertake innovation activities in an organisation belonging to the chemical industry

Bugdol, Marek; Hajduga, Dawid

doi:10.29119/1641-3466.2023.172.5

Artykuł - szczegóły

Tytuł artykułu

Possibilities of using quality management systems to undertake innovation activities in an organisation belonging to the chemical industry

Autorzy

Bugdol Marek , Hajduga Dawid

Treść / Zawartość

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DOI

10.29119/1641-3466.2023.172.5

Warianty tytułu

Języki publikacji

Abstrakty

Purpose: The main objective of this article is to identify the possibilities of using quality management systems to undertake innovation activities in an organisation representing the chemical industry. Design/methodology/approach: A literature review was carried out to find out the state of the research on the subject. It was conducted according to the research methodology proposed by J.W. Creswell (2013). Ten employees from one of the key departments of an organisation belonging to the chemical industry were interviewed. Findings: The interviewees are of the opinion that their organisation’s quality management system is a useful tool. However, if the system is to support innovation activities, employees should be trained more extensively, they should be provided with information on the potential benefits of quality improvement and innovations, competitions for best organisational solutions should be organised and the quality management system itself should be improved so that it is less documentation-intensive. Research limitations/implications: A literature review is not a perfect way to obtain information. Previous research has been conducted in different organisations and in different cultures. Secondly, it is important to remember the limitations inherent in qualitative research. Practical implications: Based on the results of the research, those responsible for the functioning of management systems can take appropriate measures aimed at increasing the scope of innovation activities of employees. Originality/value: Quality management systems conducive to innovation activities in the chemical industry are not a frequent research topic.

Słowa kluczowe

quality management system innovation chemical industry knowledge

system zarządzania jakością innowacja przemysł chemiczny wiedza

Wydawca

Wydawnictwo Politechniki Śląskiej

Czasopismo

Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska

Rocznik

2023

Tom

z. 172

Strony

73--87

Opis fizyczny

Bibliogr. 43 poz.

Twórcy

autor

Bugdol Marek

marek.bugdol@uj.edu.pl

Jagiellonian University, Department of Quality Management

https://orcid.org/0000-0001-9993-7765

autor

Hajduga Dawid

Dawid.hajduga@doctoral.uj.edu.pl

Jagiellonian University, Doctoral School of Social Sciences

Bibliografia

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