Risk management tools in the road transportation industry with mediation and moderation analysis

Ersoy, Pervin; Tanyeri, Mustafa

doi:10.17270/J.LOG.2021.630

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Tytuł artykułu

Risk management tools in the road transportation industry with mediation and moderation analysis

Autorzy

Ersoy Pervin , Tanyeri Mustafa

Treść / Zawartość

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DOI

10.17270/J.LOG.2021.630

Warianty tytułu

Języki publikacji

Abstrakty

Background: This study aims to shed light on risk-mitigating tools and strategies that can be used in third-party logistics (3PL) companies to increase performance. Risk and risk management tools are identified and classified according to the managers’ feedback and the theoretical background. The most important risks for the road transportation industry are analyzed, their implications are discussed, and mitigating strategies are offered. Methodology: The study used purposive sampling from international road freight forwarders that were members of the Association of International Forwarding and Logistics Service Providers (UTIKAD) or International Transporters' Association (UND). The data were collected by questionnaire method and analyzed with SPSS 22 and AMOS programs. Results: The results show that the road transportation industry has important risks that managers have not effectively managed. According to the results, the main problems in 3PL companies are lack of coordination, lack of visibility, and poor service quality. The results support that delivery risk directly affects transportation quality and process risks. Originality In this study, transportation-related risks are analyzed, showing their impact on a company’s overall processes. Additionally, we examine whether the transportation quality creates a mediation effect or information sharing has a moderation effect on a company’s process risks. Few studies exist on transportation risks and the role of mitigating strategies in reducing these risks, and this is also a limitation of our research from the risk perspective.

Słowa kluczowe

risks road freight transportation transportation risks risks of road freight transportation industry mediation moderation

ryzyko transport drogowy towarów ryzyko transportowe mediacja moderacja

Wydawca

Wyższa Szkoła Logistyki

Czasopismo

LogForum

Rocznik

2021

Tom

Vol. 17, no. 4

Strony

555--567

Opis fizyczny

Bibliogr. 72 poz., rys., tab.

Twórcy

autor

Ersoy Pervin

pervin.ersoy@yasar.edu.tr

Business School, Department of Logistics Management, Institution: Yasar University, Izmir, Turkey, Universite Cad., No: 35, Bornova, Izmir, 35500, Turkey

https://orcid.org/0000-0001-8196-0158

autor

Tanyeri Mustafa

mustafa.tanyeri@deu.edu.tr

Faculty of Business, Department of Business Administration, Institution: Dokuz Eylül University, Izmir, Doğuş Cad. 207/A Tınaztepe Yerleşkesi, Buca, Izmir, 35390, Turkey

https://orcid.org/0000-0001-8606-6358

Bibliografia

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Uwagi

Opracowanie rekordu ze środków MNiSW, umowa Nr 461252 w ramach programu "Społeczna odpowiedzialność nauki" - moduł: Popularyzacja nauki i promocja sportu (2021).

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Bibliografia

Identyfikator YADDA

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