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Operational performance analysis of public bus transport services in Addis Ababa, Ethiopia

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Języki publikacji
EN
Abstrakty
EN
In emerging countries, improving performance in the transportation industry is a critical concern. Bus transport companies like Anbessa, Sheger and the Public Service Employees' Transport Service play a pivotal role in Addis Ababa's transit system. Subsequently, this study analyzes the operators' operational performance, comparing it to industry norms. The collected data is analyzed using the ratio analysis approach. The findings indicate that the Anbessa City Bus outperforms the other buses in several aspects, such as fleet strength, service utilization, and vehicle utilization, but there is a disparity in staff productivity and operational safety. Sheger City Bus, on the other hand, outperforms the market in terms of vehicle utilization, workforce productivity, and operational safety. However, on most of the indicators, the Public Employees Bus performs the worst. Finally, comparing the operators' performance to industry standards, most indications show that they fail to meet. Consequently, even if bus transit operators are subsidized by the government in the operation of their services for residents, the study suggests that they must make significant improvements in how they use their resources to improve their financial and operational performance and deliver better services compared to those provided by other operators in the city. In addition, government incentives such as subsidies should be allocated based on actual operational performance.
Rocznik
Tom
Strony
29--45
Opis fizyczny
Bibliogr. 20 poz.
Twórcy
  • College of Urban Development and Engineering, Ethiopian Civil Service University, Addis Ababa, Ethiopia
Bibliografia
  • 1. Agarwal S. 2009. Measuring the Efficiency of Public Transport Sector in India: An Application of Data Envelopment Analysis. Presentation. Available at: https://pdfs.semanticscholar.org/fc03/bdef7f028a039429e6f1748611ce3f53a071.pdf.
  • 2. Iles R. 2005. Public transport in developing countries. Emerald Group Publishing Limited. ISBN: 978-0-08-045681-2.
  • 3. Verma A., T.V. Ramanayya. 2019. Public transport planning and management in developing countries. CRC Press. ISBN: 978-1-4665-8158-6.
  • 4. Armstrong-Wright A., S. Thiriez. 1987. Bus services: reducing costs, raising standards (No. TP-68). Available at: http://www.timesofmalta.com/articles/view/20040718/letters/busservices. 117521#.Ut0wyhBFB6l.
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  • 6. Greene D.L., M. Wegener. 1997. "Sustainable transport". Journal of Transport Geography 5(3): 177-190
  • 7. Vuchic V. 2005. Urban Transit: Operations, planning, and economics. New Jersey: John Wiley and Sons Inc.
  • 8. Eboli L., G. Mazzulla. 2012. "Performance indicators for an objective measure of public transport service quality". European Transport - Trasporti Europei 51: 1-21.
  • 9. Leoveanu C.A. 2016. "Performance evaluation systems in the public sector". Curentul Juridic 66(3): 26-38.
  • 10. Hensher D.A. 2007. Bus Transport: Economics, Policy, and Planning. Elsevier Ltd.
  • 11. Transportation Research Board. 2003. "A Guidebook for Developing a Transit Performance Measurement System". Transit Cooperative Research Program, Report 88. Washington, D.C, National Academy Press.
  • 12. Raoniar R., A. Mohan Rao, S. Velmurugan. 2015. "Public transport performance evaluation techniques-a review". Planning Forum 18: 79-99.
  • 13. Parks J., P. Ryus, K. Coffel, A. Gan, V. Perk, L. Cherrington, Y. Nakanishi. 2010. "A Methodology for Performance Measurement and Peer Comparison in the Public Transportation Industry". TCRP Report 141. Transportation Research Board. DOI: https://doi.org/10.17226/14402.
  • 14. Dhingra C. 2011. "Measuring Public Transport Performance: Lessons for Developing Cities". Sustainable Urban Transport Technical Document.
  • 15. Litman T. 2005. Well measured: Developing indicators for comprehensive and sustainable transportation planning. Victoria Transportation Policy Institute, Victoria, British Columbia, Canada.
  • 16. Cook T.J., J.J. Lawrie. 2004. Use of Performance Standards and Measures for Public Transportation Systems. No. FHWA/NC/2004-10.
  • 17. Carotenuto P., A. Coffari, M. Gastaldi, N. Levialdi. 2017. "Analyzing Transportation Public Agencies Performance Using Data Envelopment Analysis". IFAC Proceedings Volumes 30(8): 655-660. DOI: https://doi.org/10.1016/s1474-6670(17)43895-x.
  • 18. Yunusa A.A. 2011. Evaluation of the Performance of Public transport agencies in Kaduna and Niger states. Department of Public Administration, Ahmadu Bello University, Zaria Nigeria.
  • 19. Jovanovic B., J. Greenwood. 1990. "Financial development, growth, and the distribution of income". Journal of Political Economy 98(5): 1076-1107.
  • 20. Katke S.R., R. Laxman. 2017. "Financial Performance Evaluation of State Road Transport Corporations - A Study with a Focus on Nekrtc". Indian Journal of Research 6(3).
Typ dokumentu
Bibliografia
Identyfikator YADDA
bwmeta1.element.baztech-1ab0601b-e473-4c23-8d2a-7b0058bafe9e
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