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Warianty tytułu
Języki publikacji
Abstrakty
Purpose: The rapid ascent of digital technology has consistently altered the landscape of traditional marketing, presenting both novel challenges and opportunities. This review endeavors to dissect and elucidate the intricate relationship between Web-based Augmented Reality (WebAR) and the cornerstone of marketing strategy: the 4Ps - Product, Price, Place, and Promotion. Design/methodology/approach: Drawing on a comprehensive analysis of existing scholarly works, industry reports, and case studies, the article illuminates the current manifestations of WebAR within the 4Ps framework, demonstrating its transformative capacity in areas such as product visualization, dynamic pricing displays, virtual storefronts, and augmented promotional campaigns. Findings: Through the synthesis, the article underscores the imperative for marketers to understand, adapt, and innovate in the face of an increasingly augmented digital landscape, even in the absence of quantitative metrics. Originality/value: The findings serve as both a foundational resource for scholars and a strategic guide for practitioners seeking to navigate the confluence of WebAR and modern marketing.
Rocznik
Tom
Strony
421--435
Opis fizyczny
Bibliogr. 44 poz.
Twórcy
autor
- Poznan University of Economics and Business
Bibliografia
- 1. Ahlstrom, D., Arregle, J.-L., Hitt, M.A., Qian, G., Ma, X., Faems, D. (2020). Managing Technological, Sociopolitical, and Institutional Change in the New Normal. Journal of Management Studies, 57(3), 411-437. doi:https://doi.org/10.1111/joms.12569
- 2. Al Badi, K.S. (2018). The Impact of Marketing Mix on the Competitive Advantage of the SME Sector in the Al Buraimi Governorate in Oman. SAGE Open, 8(3), 2158244018800838. doi:10.1177/2158244018800838
- 3. Alimamy, S., Al-Imamy, S. (2022). Customer perceived value through quality augmented reality experiences in retail: The mediating effect of customer attitudes. Journal of Marketing Communications, 28(4), 428-447.
- 4. Alves, C., Luís Reis, J. (2020). The intention to use e-commerce using augmented reality-the case of IKEA place. Paper presented at the Information Technology and Systems: Proceedings of ICITS 2020.
- 5. Am, J.B., Furstenthal, L., Jorge, F., Roth, E. (2020). Innovation in a crisis: Why it is more critical than ever. McKinsey & Company.
- 6. Armstrong, G. (2009). Marketing: an introduction. Pearson education.
- 7. Arora, A., Dahlström, P., Hazan, E., Khan, H., Khanna, R. (2020). Reimagining marketing in the next normal. McKinsey Article.
- 8. Bäkvall, J. (2022). Why webAR is the key to augmented reality becoming the next mass medium. Retrieved from: https://www.hololink.io/post/why-webar-is-the-key-to-augmented-reality-becoming-the-next-mass-medium
- 9. Baruah, R. (2021). AR and VR using the WebXR API: learn to create immersive content with WebGL. Three. js, and A-Frame. New York: Apress, 12-15.
- 10. Baytar, F., Chung, T., Shin, E. (2020). Evaluating garments in augmented reality when shopping online. Journal of Fashion Marketing and Management: An International Journal, 24(4), 667-683.
- 11. Campbell, C., Farrell, J.R. (2020). More than meets the eye: The functional components underlying influencer marketing. Business Horizons, 63(4), 469-479.
- 12. Chanyasak, T., Koseoglu, M.A., King, B., Aladag, O.F. (2022). Business model adaptation as a strategic response to crises: navigating the COVID-19 pandemic. International Journal of Tourism Cities, 8(3), 616-635.
- 13. Cortés Rodríguez, F., Dal Peraro, M., Abriata, L. A. (2022). Online tools to easily build virtual molecular models for display in augmented and virtual reality on the web. Journal of Molecular Graphics and Modelling, 114, 108164. doi:https://doi.org/10.1016/j.jmgm. 2022.108164
- 14. Daiker, M., Ariyachandra, T., Frolick, M. (2017). The influence of augmented reality on retail pricing. Issues in Information Systems, 18(4).
- 15. Festa, G., Cuomo, M.T., Metallo, G., Festa, A. (2016). The (r) evolution of wine marketing mix: From the 4Ps to the 4Es. Journal of Business Research, 69(5), 1550-1555.
- 16. Frangoudis, H. (2020). Comparing Web AR vs Native AR. Retrieved from: https://www.agora.io/en/blog/comparing-web-ar-vs-native-ar/
- 17. Gatter, S., Hüttl-Maack, V., Rauschnabel, P.A. (2022). Can augmented reality satisfy consumers' need for touch? Psychology & Marketing, 39(3), 508-523. doi:10.1002/mar.21618
- 18. Hilken, T., De Ruyter, K., Chylinski, M., Mahr, D., Keeling, D.I. (2017). Augmenting the eye of the beholder: exploring the strategic potential of augmented reality to enhance online service experiences. Journal of the Academy of Marketing Science, 45(6), 884-905. doi:10.1007/s11747-017-0541-x
- 19. Hopp, T., Gangadharbatla, H. (2016). Novelty effects in augmented reality advertising environments: The influence of exposure time and self-efficacy. Journal of Current Issues & Research in Advertising, 37(2), 113-130.
- 20. Jeganathan, K., Szymkowiak, A. (2023). Playing with food - The effects of augmented reality on meal perceptions. Food Quality and Preference, 111, 104969. doi:https://doi.org/10.1016/j.foodqual.2023.104969
- 21. Ji, Y., Tan, P., Hills, D. (2020). Chinese traditional handicraft education using AR content. Leonardo, 53(2), 199-200.
- 22. Ji, Y., Zhou, J., Tan, P., Fu, T. (2019). Exploring traditional handicraft learning mode using WebAR technology. Paper presented at the Proceedings of Asian CHI Symposium 2019: Emerging HCI Research Collection.
- 23. Kan, T.-W., Teng, C.-H., Chen, M.Y. (2011). QR code based augmented reality applications. Handbook of augmented reality, 339-354.
- 24. Kaplan, A.D., Cruit, J., Endsley, M., Beers, S.M., Sawyer, B.D., Hancock, P.A. (2021). The effects of virtual reality, augmented reality, and mixed reality as training enhancement methods: A meta-analysis. Human Factors, 63(4), 706-726.
- 25. Klavins, A. (2022). WebAR vs app-based augmented reality. Is there a winning solution? Retrieved from: https://overlyapp.com/blog/webar-vs-app-based-augmented-reality-is-there-a-winning-solution/
- 26. Kowalczuk, P., Siepmann, C., Adler, J. (2021). Cognitive, affective, and behavioral consumer responses to augmented reality in e-commerce: A comparative study. Journal of Business Research, 124, 357-373.
- 27. Krasko, A. (2021). WebAR for Chrome And Safari vs Mobile AR. Retrieved from: https://www.banuba.com/blog/webar-for-chrome-and-safari-vs-mobile-ar
- 28. Kudo, K., Okada, Y. (2021). Development of training system for dental treatment using webar and leap motion controller. Paper presented at the Complex, Intelligent and Software Intensive Systems: Proceedings of the 14th International Conference on Complex, Intelligent and Software Intensive Systems (CISIS-2020).
- 29. Li, Z., Shu, H., Song, W., Li, X., Yang, L., Zhao, S. (2021). Design and implementation of traditional kite art platform based on human-computer interaction and WebAR technology. Paper presented at the 2021 2nd International Conference on Intelligent Computing and Human-Computer Interaction (ICHCI).
- 30. McLean, G., Wilson, A. (2019). Shopping in the digital world: Examining customer engagement through augmented reality mobile applications. Computers in Human Behavior, 101, 210-224.
- 31. Murphy, D. (2023). Coca-Cola turns to WebAR for #Refreshwherevs campaign in South Africa. Retrieved from: https://mobilemarketingmagazine.com/coca-cola-turns-to-webar-for-refreshwherevs-campaign-in-south-africa
- 32. Ouali, I., Halima, M.B.E.N., Wali, A. (2022). Augmented Reality for Scene Text Recognition, Visualization and Reading to Assist Visually Impaired People. Procedia Computer Science, 207, 158-167. doi:https://doi.org/10.1016/j.procs.2022.09.048
- 33. Ozturkcan, S. (2021). Service innovation: Using augmented reality in the IKEA Place app. Journal of Information Technology Teaching Cases, 11(1), 8-13.
- 34. Pantano, E., Rese, A., Baier, D. (2017). Enhancing the online decision-making process by using augmented reality: A two country comparison of youth markets. Journal of Retailing and Consumer Services, 38, 81-95.
- 35. Poushneh, A., Vasquez-Parraga, A.Z. (2017). Discernible impact of augmented reality on retail customer's experience, satisfaction and willingness to buy. Journal of Retailing and Consumer Services, 34, 229-234.
- 36. Radicic, D., Petković, S. (2023). Impact of digitalization on technological innovations in small and medium-sized enterprises (SMEs). Technological Forecasting and Social Change, 191, 122474. doi:https://doi.org/10.1016/j.techfore.2023.122474
- 37. Shepiliev, D.S., Semerikov, S.O., Yechkalo, Y.V., Tkachuk, V., Markova, O., Modlo, Y. O., „., Maksyshko, N. (2021). Development of career guidance quests using WebAR. Paper presented at the Journal of Physics: Conference Series.
- 38. Singireddy, S.R.R., Daim, T.U. (2018). Technology roadmap: Drone delivery-amazon prime air. Infrastructure and Technology Management: Contributions from the Energy, Healthcare and Transportation Sectors, 387-412.
- 39. Sjödin, D., Parida, V., Palmié, M., Wincent, J. (2021). How AI capabilities enable business model innovation: Scaling AI through co-evolutionary processes and feedback loops. Journal of Business Research, 134, 574-587. doi:https://doi.org/10.1016/j.jbusres. 2021.05.009
- 40. Tan, P., Hills, D., Ji, Y., Feng, K. (2020). Case study: creating embodied interaction with learning intangible cultural heritage through WebAR. Paper presented at the Extended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems.
- 41. Tan, P., Ji, Y., Hills, D., Fu, T. (2019). Bridging knowledge between craftsman and learner in Chinese intangible cultural heritage through WebAR. SIGGRAPH ASIA Art Gallery/Art Papers, pp. 1-5.
- 42. Wang, C.-H., Hsu, L.-C. (2014). Building exploration and exploitation in the high-tech industry: The role of relationship learning. Technological Forecasting and Social Change, 81, 331-340. doi:https://doi.org/10.1016/j.techfore.2013.04.008
- 43. Wang, K., Tekler, Z.D., Cheah, L., Herremans, D., Blessing, L. (2021). Evaluating the effectiveness of an augmented reality game promoting environmental action. Sustainability, 13(24), 13912.
- 44. Williams, R. (2020). McDonald’s scares up AR experience for Halloween. Retrieved from: https://www.marketingdive.com/news/mcdonalds-scares-up-ar-experience-for-halloween/587518/
Typ dokumentu
Bibliografia
Identyfikator YADDA
bwmeta1.element.baztech-18c0cd41-af7c-419e-b40f-fd850841fbff