Managing employee cynicism using organizational justice practices and support - a case of chinese banking industry

• Autorzy: Nan Jia , Mohamad Mohamad Hisyam

Identyfikatory

DOI

10.17512/pjms.2022.25.2.14

Warianty tytułu

PL

Zarządzanie cynizmem pracowniczym z wykorzystaniem organizacyjnych praktyk wymiaru sprawiedliwości i wsparcia - przypadek chińskiego branży bankowej

• Języki publikacji: EN

Abstrakty

EN

The current study investigated the effectiveness of employee cynicism management practices in banking organizations, and tested the three aspects of organizational justice practices that reduce organizational cynicism through perceived organizational support. The cross-sectional data was used to test the conceptual framework through a cluster sampling strategy. The results showed that perceived organizational support could effectively reduce organizational cynicism. Moreover, different forms of organizational justice directly affect organizational cynicism management and can effectively reduce organizational cynicism, among which distributional justice has the most significant impact. In addition, the current study also supported the mediating role of perceived organizational support. This intermediary mechanism expands the scope of application of organizational justice practices. The significance of this study lies in exploring and validating effective practises for reducing cynicism in the Chinese context, especially strengthening distributive justice, which can minimize employees' negative work attitudes and ultimately improve individual and organizational performance.

PL

W niniejszym badaniu zbadano skuteczność praktyk zarządzania cynizmem pracowników w organizacjach bankowych i przetestowano trzy aspekty praktyk sprawiedliwości organizacyjnej, które redukują cynizm organizacyjny poprzez postrzegane wsparcie organizacyjne. Dane przekrojowe wykorzystano do przetestowania ram koncepcyjnych za pomocą strategii próbkowania skupień. Wyniki pokazały, że postrzegane wsparcie organizacyjne może skutecznie zmniejszyć cynizm organizacyjny. Co więcej, różne formy sprawiedliwości organizacyjnej bezpośrednio wpływają na zarządzanie cynizmem organizacyjnym i mogą skutecznie redukować cynizm organizacyjny, spośród których sprawiedliwość dystrybucyjna ma największy wpływ. Ponadto obecne badanie poparło również mediacyjną rolę postrzeganego wsparcia organizacyjnego. Ten pośredniczący mechanizm rozszerza zakres stosowania praktyk sprawiedliwości organizacyjnej. Znaczenie tego badania polega na badaniu i walidacji skutecznych praktyk ograniczania cynizmu w kontekście chińskim, zwłaszcza wzmacniania sprawiedliwości dystrybutywnej, która może zminimalizować negatywne nastawienie pracowników do pracy i ostatecznie poprawić indywidualne i wydajność organizacyjna.

Słowa kluczowe

EN

employee cynicism management; organizational justice practices; organizational support; banking industry

PL

zarządzanie cynizmem pracowniczym; praktyki sprawiedliwości organizacyjnej; wsparcie organizacyjne; sektor bankowy

• Wydawca: Czestochowa University of Technology
• Czasopismo: Polish Journal of Management Studies
• Rocznik: 2022
• Tom: Vol. 25, No. 2
• Strony: 218--233
• Opis fizyczny: Bibliogr. 42 poz., rys., tab.

Twórcy

autor

Nan Jia

• Graduate School of Business, SEGi University

autor

Mohamad Mohamad Hisyam

• Faculty of Business, Accounting and Management, SEGi University

Bibliografia

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Uwagi

PL

Opracowanie rekordu ze środków MEiN, umowa nr SONP/SP/546092/2022 w ramach programu "Społeczna odpowiedzialność nauki" - moduł: Popularyzacja nauki i promocja sportu (2022-2023).