Employee engagement in the public sector amid unstable systemic solutions

• Autorzy: Postuła Agnieszka , Pasieczny Jacek , Rosiak Tomasz

Identyfikatory

DOI

10.29119/1641-3466.2024.199.38

• Języki publikacji: EN

Abstrakty

EN

Purpose: The aim of the research is to identify the determinants of employee engagement in the public sector, with particular emphasis on factors supporting this engagement. Design/methodology/approach: The research presented in the article is based on ethnographic methods and was conducted in an organization responsible for state phytosanitary control. The researchers conducted analyses based on 31 open interviews. This approach included partially standardized interviews containing unstructured questions, using a scenario focusing on resource management. Findings: The results of these efforts identified financial constraints as a significant challenge in the process of improving engagement in the examined public sector organization. However, even slight improvements in equipment or financial motivation are perceived as motivating. A key factor in supporting engagement is the selection of employees with high motivation for public service. Research limitations: The qualitative research method does not allow for generalization beyond the analyzed case and similar cases. The determinants of involvement of public organization employees indicated in the interviews could be verified in quantitative research. Practical implications: Public administration, which usually cannot offer competitive remunerations with respect to the private sector, should put more emphasis on the development of HR departments, whose activities should be aimed at two areas: lowering employee retention (lowering the risk of losing organizational memory) and increasing their job satisfaction. Social implications: The case of public administration is unique in the context of social impact. Identifying the main conditions of public organization involvement can contribute to improving the efficiency of the organization, thus ensuring the efficient expenditure of public funds. Originality/value: Identifying the key conditions involved in a public organization is particularly important for both management theorists and practitioners. Knowledge in this area is essential for optimizing resource allocation processes and prioritizing actions to improve efficiency.

Słowa kluczowe

EN

public organizations; qualitative research; employee involvement; systemic approach

PL

organizacje publiczne; badania jakościowe; zaangażowanie pracowników; podejście systemowe

• Wydawca: Wydawnictwo Politechniki Śląskiej
• Czasopismo: Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska
• Rocznik: 2024
• Tom: z. 199
• Strony: 505--515
• Opis fizyczny: Bibliogr. 27 poz.

Twórcy

autor

Postuła Agnieszka

• Faculty of Management, University of Warsaw

• https://orcid.org/0000-0001-9495-0733

autor

Pasieczny Jacek

• Faculty of Management, University of Warsaw

• https://orcid.org/0000-0002-9405-3861

autor

Rosiak Tomasz

• Faculty of Management, University of Warsaw

• https://orcid.org/0000-0001-8599-3862

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