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Tytuł artykułu

Comparative analysis of the parcel lockers market and its users in Italy, Poland, and Ukraine

Treść / Zawartość
Identyfikatory
Warianty tytułu
Języki publikacji
EN
Abstrakty
EN
Parcel lockers seem to be a very interesting and innovative solution for any type of city, beneficial to both customers and online stores. Accounting for the growing number of B2C e-commerce customers, this measure significantly meets their needs. Moreover, this solution solves the challenges of last-mile deliveries, which are one of the major effects of heavy traffic of commercial vehicles in the whole city area. Recipients and senders of parcels through parcel lockers are the main generators of demand for this service. Hence, assessing their satisfaction and requirements is a key indicator of the development of this area. This work focuses on the efficiency of user parcel lockers and compares the situation in Italy, Poland, and Ukraine. This paper also presents an analysis of the already existing data on the satisfaction of parcel locker users, as well as the results of a study conducted among Ukrainian consumers for this work.
Rocznik
Strony
89--96
Opis fizyczny
Bibliogr. 16 poz., rys., tab.
Twórcy
  • National Transport University, M. Omelianovycha-Pavlenka St.1, Kyiv, 01001, Ukraine
autor
  • Sapienza University of Rome, Piazzale Aldo Moro 5, Rome, 00185, Italy
  • Maritime University of Szczecin, 11 Pobożnego St., 70-507 Szczecin, Poland
  • National Transport University, M. Omelianovycha-Pavlenka St.1, Kyiv, 01001, Ukraine
  • Maritime University of Szczecin, 11 Pobożnego St., 70-507 Szczecin, Poland
  • Sapienza University of Rome, Piazzale Aldo Moro 5, Rome, 00185, Italy
Bibliografia
  • 1. AGCOM (2020) Allegato B Alla Delibera n. 629/20/CONS. Documento per La Consultazione Pubblica Sulle Misure per Incentivare l’utilizzo Degli Armadietti Automatici per La Consegna e La Raccolta Dei Pacchi. Available online: www.agcom.it [Accessed: December 01, 2020].
  • 2. Akdoğan, K. & Özceylan, E. (2023) Parcel Locker Applications in Turkey. Beykent Üniversitesi Fen ve Mühendislik Bilimleri Dergisi 16 (1), pp. 43–54, doi: 10.20854/bujse. 1219275.
  • 3. Faugere, L. & Montreuil, B. (2016) Hyperconnected city logistics: Smart lockers terminals & last mile delivery networks. In Proceedings of the 3rd International Physical Internet Conference, 29 June – 1 July, 2016, Atlanta, GA, USA.
  • 4. Iwan, S. (2015) Parcel Lockers as a solution to support last mile delivery management in e-commerce. Logistyka (2), pp. 36–39.
  • 5. Iwan, S., Kijewska, K. & Lemke, J. (2016) Analysis of parcel lockers’ efficiency as the last mile delivery solution – the results of the research in Poland. Transportation Research Procedia 12, pp. 644–655.
  • 6. Kerr, I. & Różycki, M. (2023) Cleveron takes on Starship in robot delivery. [Online]. Available from: https://www. parcelandpostaltechnologyinternational.com/analysis/ cleveron-takes-on-starship-in-robot-delivery.html [Accessed: June 25, 2023].
  • 7. Kunytska, O., Comi, A., Danchuk, V., Vakulenko, K. & Yanishevskyi, S. (2021) Optimizing last mile delivering through the analysis of shoppers’ behaviour. In: Sierpiński, G., Macioszek, E. (eds) Decision Support Methods in Modern Transportation Systems and Networks. Lecture Notes in Networks and Systems 208, pp. 129–147, Springer, Cham, doi: 10.1007/978-3-030-71771-1_9.
  • 8. Lemke, J., Iwan, S. & Korczak, J. (2016) Usability of the parcel lockers from the customer perspective – the research in Polish Cities. Transportation Research Procedia 16, pp. 272–287.
  • 9. Log4 (2023) InPost parcel lockers: survey report. [Online]. Available from: www.log4.pl/aktualnosci-2609- Paczkomaty_InPost___ekspertyza_AGH.html [Accessed: April 10, 2023].
  • 10. Lückenkötter, J. et al. (2021) Final Evaluation. C-LIEGE Deliverable 6.3. 2013. Available online: www.c-liege.eu [Accessed: December 21, 2021].
  • 11. Mitrea, I.A., Zenezini, G., De Marco, A., Ottaviani, F.M., Delmastro, T. & Botta, C. (2020) Estimating e-consumers’ attitude towards parcel locker usage. IEEE 44th Annual Computers, Software, and Applications Conference (COMPSAC), pp. 1731–1736, doi: 10.1109/COMPSAC 48688.2020.000-5.
  • 12. Rolf, B., Kurtz, G., Hempel, K. & Zadek, H. (2023) Optimizing the Route and Location Planning for Cargo Bikes and Mobile Parcel Lockers. In: Nathanail, E.G., Gavanas, N., Adamos, G. (eds) Smart Energy for Smart Transport. CSUM 2022. Lecture Notes in Intelligent Transportation and Infrastructure. Springer, Cham, pp. 1343–1357, doi: 10.1007/978-3-031-23721-8_108.
  • 13. Song, L., Cherrett, T., McLeod, F. & Guan, W. (2009) Addressing the last mile problem: transport impacts of collection and delivery points. Transportation Research Record 2097(1), pp. 9–18.
  • 14. SOTI (2021) Mobility report. [Online]. Available from: https://soti.net/industries/transportation-and-logistics/mobility-report/ [Accessed: December 15, 2021].
  • 15. Statista (2023) Ukraine’s Economy & Society. Statista Country Report. [Online]. Available from: https://www.statista. com/study/48494/ukraine [Accessed: January 15, 2023].
  • 16. Wen, J. & Li, Y. (2016) Vehicle routing optimization of urban distribution with self-pick-up lockers. International Conference on Logistics, Informatics and Service Sciences, 24–27 July 2016, Sydney, NSW, Australia, doi: 10.1109/ LISS.2016.7854384.
Uwagi
Opracowanie rekordu ze środków MNiSW, umowa nr SONP/SP/546092/2022 w ramach programu "Społeczna odpowiedzialność nauki" - moduł: Popularyzacja nauki i promocja sportu (2024).
Typ dokumentu
Bibliografia
Identyfikator YADDA
bwmeta1.element.baztech-105734a4-f7a7-4a65-8af7-2981b3b2c510
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