ISO 9001 standard management system certification - data analysis for sectors by country

• Autorzy: Hys Katarzyna

Identyfikatory

DOI

10.2478/cqpi-2019-0022

• Języki publikacji: EN

Abstrakty

EN

The purpose of the paper is to analyse and demonstrate the trends in the scope of data concerning the number of ISO 9001 certificates incorporated in companies around the world with consideration of market division into 39 sectors. The study utilised the desk research method for analysing the available sources of data for the studied problem, especially covering their compilation, mutual verification, processing and reasoning. Then, multi-dimensional comparative analyses were conducted for the obtained results within a time framework of 1998-2017. As result of the conducted analyses, leading sectors in particular countries in terms of the number of incorporated ISO 9001 series standards were established. This enabled identifying the tendencies and determining the further directions of change. The paper is original in that it is based on analysing data within an industry framework in the period of nine years, identifying existing trends and establishing specific cases (countries and industries) for which the ISO 9001 standards are common and for which they are a niche.

Słowa kluczowe

EN

ISO 9001; certifications; sectors by country

PL

ISO 9001; certyfikat; sektory

• Wydawca: De Gruyter
• Czasopismo: Quality Production Improvement - QPI
• Rocznik: 2019
• Tom: Vol. 1, Iss. 1
• Strony: 162--169
• Opis fizyczny: Bibliogr. 14 poz., rys., tab.

Twórcy

autor

Hys Katarzyna

• Opole University of Technology, Poland

Bibliografia

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• 3.Dick, G.P.M., Heras, I., Casadesus, M., 2008. Shedding light on causation between ISO 9001 and improved business performance, International Journal of Operations & Production Management, 28(7-8), 687-708.
• 4.Franceschini, F., Galetto, M., Mastrogiacomo, L., 2018. ISO 9001 certification and failure risk: any relationship?, Total Quality Management & Business Excellence, 29(11-12), 1279-1293.
• 5.Heras-Saizarbitoria, I., 2011. Internalization of ISO 9000: an exploratory study, Industrial Management & Data Systems, 111(8-9), 1214-1237.
• 6.Hys, K., 2015. ISO/TS 16949 analysis of the current trends, Zarządzanie i Finanse, Journal of Management and Finance, Copyright by Uniwersytet Gdański, 13(2), 37-45.
• 7.Karapetrovic, S., Casadesus F. M., Heras Saizarbitoria, I., 2010. What happened to the ISO 9000 lustre? An eight-year study, Total Quality Management & Business Excellence, 21(3), 245-267.
• 8.Kim, D.Y., Jumar, V. and Jumar, U., 2011. A performance realization framework for implementing ISO 9000, International Journal of Quality & Reliability Management, 28(4), 383-404.
• 9.Koc, T., 2007. The impact of ISO 9000 quality management systems on manufacturing, Journal of Materials Processing Technology, 186(1-3), 207-213.
• 10.Marin, M.L., Ruiz-Olalla, C.M., 2011. ISO 9000:2000 certification and business results, International Journal of Quality & Reliability Management, 28(6), 649.
• 11.Rusjan, B., Alič, M., 2010. Capitalising on ISO 9001 benefits for strategic results, International Journal of Quality & Reliability Management, 27(7), 756.
• 12.Sampaio, P., Saraiva, P. and Rodrigues, A.G., 2009. ISO 9001 certification research: questions, answers and approaches, International Journal of Quality & Reliability Management, 26(1), 38-58.
• 13.The ISO Survey 1998-2017, 2018. Data per country and sector - 1998 to 2017, ISO: International Organization for Standardization, Switzerland, available at: www.iso.org/iso/iso-survey.html (accessed July 1, 2018).
• 14.Terziovski, M., Power, D., Sohal, A.S., 2003. The longitudinal effects of the ISO 9000 certification process on business performance, European Journal of Operational Research, 146(3), 580-595.

Uwagi

Opracowanie rekordu w ramach umowy 509/P-DUN/2018 ze środków MNiSW przeznaczonych na działalność upowszechniającą naukę (2019).