Employee empowerment as a driver of citizenship behaviour and job performance in the digital age

Marzec, Izabela

doi:10.29119/1641-3466.2024.203.18

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Tytuł artykułu

Employee empowerment as a driver of citizenship behaviour and job performance in the digital age

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Marzec Izabela

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DOI

10.29119/1641-3466.2024.203.18

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Abstrakty

Purpose: The paper aims to answer the following questions: what are the relationships between employee empowerment, organisational citizenship behaviour (OCB), and job performance, and does the age of the employees moderate the relationships between employee empowerment and their citizenship behaviour? Methodology: These objectives are achieved by presenting the results of a survey conducted among 396 participants, representing different generations of employees. The relationships between analyzed phenomena were examined using path analysis and structural equation modelling (SEM). Findings: It was found that employee empowerment positively affected OCB, which in turn influenced job performance and that OCB mediated the relationship between employee empowerment and job performance. Additionally, the analysis revealed that age is a significant moderator of the relationship between employee empowerment and OCB. Research implications/limitations: The results showed that the use of employee empowerment can lead to an increase in OCB, which in turn has a positive effect on job performance. Furthermore, the moderating effect of age on the relationships between employee empowerment and OCB suggests that empowering older employees may prevent a decline in their OCB. However, the results are not representative due to the purposive sampling used and should not be generalised. Practical implications: The findings suggest that an important task for today's managers who want to promote OCB and job performance is to create a work environment that is age- appropriate and allows employees to feel empowered. Value: An original contribution of this study is determination of relationships between employee empowerment, OCB, age, and job performance of employees.

Słowa kluczowe

employee empowerment OCB job performance age diversity

upodmiotowienie pracowników OCB wydajność pracy różnorodność wiekowa

Wydawca

Wydawnictwo Politechniki Śląskiej

Czasopismo

Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska

Rocznik

2024

Tom

z. 203

Strony

313--332

Opis fizyczny

Bibliogr. 58 poz.

Twórcy

autor

Marzec Izabela

izabela.marzec@ue.katowice.pl

University of Economics in Katowice

https://orcid.org/0000-0002-7149-7566

Bibliografia

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Bibliografia

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