Emotional intelligence, fear based silence and trust to manager : a case study

• Autorzy: Ozen Kutanis R. , Ardic K. , Uslu O. , Karakiraz A.

Warianty tytułu

PL

Inteligencja emocjonalna, cisza oparta na lęku i zaufanie do kierownika : studium przypadku

• Języki publikacji: EN

Abstrakty

EN

In this study it is aimed to point out the interrelationships between emotional intelligence, trust to manager and fear based silence from the point of employees. A sample of 157 health personnel from different professions working in a dental clinic was included to the research. According to findings, there is a positive and significant relationship between employees’ emotional intelligence and their trust to manager. Also the negative insignificant relationship between emotional intelligence and fear based silence and the positive insignificant relationship between employees’ trust to manager and fear based silence were found. At the end of the study suggestions are made to the practitioners and future researchers. A part of this study was presented in 3rd Multidisciplinary Academic Conference in Prague 2014.

PL

Niniejsze badanie ma na celu zwrócenie uwagi na wzajemne powiązania pomiędzy inteligencją emocjonalną, zaufaniem do kierownika i ciszy opartej na lęku z punktu widzenia pracowników. Do badań włączona została próba składająca się z 157 pracowników służby zdrowia różnych zawodów pracujących w klinice dentystycznej. Według ustaleń istnieje pozytywna i znacząca zależność pomiędzy inteligencją emocjonalną pracowników i ich zaufaniem do kierownika. Istnieje również negatywna nieznaczna zależność pomiędzy inteligencją emocjonalną a ciszą opartą na lęku i pozytywna nieznaczna zależność pomiędzy zaufaniem pracowników do kierownika i ciszą opartą na lęku. Na końcu badania zamieszczone zostały sugestie dla praktyków i przyszłych badaczy.

Słowa kluczowe

EN

emotional intelligence; employee silence; fear based silence; organizational trust; health personnel

PL

inteligencja emocjonalna; cisza pracownika; cisza oparta na lęku; zaufanie organizacyjne; pracownicy służby zdrowia

• Wydawca: Czestochowa University of Technology
• Czasopismo: Polish Journal of Management Studies
• Rocznik: 2014
• Tom: Vol. 10, No. 2
• Strony: 133--142
• Opis fizyczny: Bibliogr. 42 poz., tab.

Twórcy

autor

Ozen Kutanis R.

• Sakarya University, Faculty of Management

autor

Ardic K.

• Sakarya University, Faculty of Management

autor

Uslu O.

• Sakarya University, Faculty of Management

autor

Karakiraz A.

• Sakarya University, Faculty of Management

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