Embarrassments in managerial communication

• Autorzy: Voinea D. V. , Busu O. V. , Opran E. R. , Vladutescu S.

Warianty tytułu

PL

Zakłopotanie w komunikacji menedżerskiej

• Języki publikacji: EN

Abstrakty

EN

The study is circumscribed Management Science. It aims to investigate for the first time embarrassments of managerial communication. After an overview of evolution of the managerial communication is revealed that the problem of embarrassments of managerial communication was not ever studied. Using meta-analytic and observational procedures and methods are highlighted that the main generators of embarrassments are communicators, as basic elements of communication, those who initiate, perform, maintain and/or interrupt communication. There are recorded three kinds of embarrassments to communication: easily gotten over difficulties, difficult gotten over and barriers almost insurmountable. It is observed that intervene of some endogenous factors of the communication process and/or exogenous factors in the communication process. The first category factors are subjective and are manifested in misunderstandings, lack of consensus, differences of opinion, disagreements and conflicts; they are partly due to the asymmetric nature of the communication situation manager vs. subordinate. The second category factors are objective (physical) and are related to environment in which communication performs (context, situation, setting), the channels of communication, media and noise.

PL

Niniejsze badanie odnosi się do Nauk o Zarządzaniu. Ma ono na celu zbadanie po raz pierwszy zakłopotania w komunikacji menedżerskiej. Po dokonaniu przeglądu kształtowania się komunikacji menedżerskiej wykazano, że problem zakłopotania w komunikacji menedżerskiej nie był nigdy badany. Wykorzystane meta-analityczne i obserwacyjne procedury oraz metody naświetlają, że głównymi generatorami zakłopotania są komunikatory, jako podstawowe elementy komunikacji, które inicjują, wykonują, utrzymują i / lub przerywają komunikację. Istnieją trzy zarejestrowane rodzaje zakłopotania w komunikacji: trudności łatwe do przezwyciężenia, trudne do przezwyciężenia i bariery niemal nie do pokonania. Obserwuje się interwencję niektórych czynników endogennych i / lub czynników egzogennych w procesie komunikacji. Czynniki pierwszej kategorii są subiektywne i objawiają się nieporozumieniami, brakiem porozumienia, różnicami zdań, sporami i konfliktami; wynikają one częściowo z powodu asymetrycznego charakteru sytuacji komunikacyjnej kierownika wobec podwładnego. Czynniki drugiej kategorii są obiektywne (fizyczne) i związane są z otoczeniem, w którym przeprowadzana jest komunikacja (kontekst, sytuacja, ustawienie), kanałami komunikacji, mediami i hałasem.

Słowa kluczowe

EN

managerial communication; communication embarrassment; difficulties; obstacles; communication barrier

PL

komunikacja menedżerska; zakłopotanie w komunikacji; trudności; przeszkody; bariera komunikacyjna

• Wydawca: Czestochowa University of Technology
• Czasopismo: Polish Journal of Management Studies
• Rocznik: 2015
• Tom: Vol. 11, No. 2
• Strony: 171--180
• Opis fizyczny: Bibliogr. 38 poz.

Twórcy

autor

Voinea D. V.

• University of Craiova, Faculty of Letters

autor

Busu O. V.

• University of Craiova, Faculty of Letters

autor

Opran E. R.

• University of Craiova, Faculty of Letters

autor

Vladutescu S.

• University of Craiova, Faculty of Letters

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