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Cyberprzemoc w miejscu pracy – na podstawie przeglądu najnowszej literatury

Treść / Zawartość
Warianty tytułu
EN
Cyberbullying in the workplace - based on a review of recent literature
Języki publikacji
PL
Abstrakty
PL
W ciągu kilku ostatnich lat zmiany technologiczne radykalnie zmodyfikowały sposób pracy. W dzisiejszych czasach wielu pracowników komunikuje się ze współpracownikami za pomocą nowych technologii informacyjno-komunikacyjnych. Zmiany te wpływają również na problematykę przemocy w pracy. Wyniki badań pokazują, że cyberprzemoc w miejscu pracy może występować z większą intensywnością niż tradycyjny mobbing, a brak przygotowania przedsiębiorstwa do radzenia sobie z tym problemem może mieć szkodliwy wpływ nie tylko na efektywność pracowników, lecz także na poziom ich zaangażowania. W artykule podjęto próbę wyjaśnienia zjawiska cyberprzemocy w pracy, przy czym skoncentrowano się zwłaszcza na różnicach w stosunku do mobbingu. Ponadto przedstawiono negatywne skutki cyberprzemocy zarówno dla indywidualnych pracowników, jak i dla całej organizacji.
EN
Over the past few years, technological change has radically altered the way we work. Nowadays, many employees communicate with their colleagues using new information and communication technologies. These changes also affect the area of violence at work. Research results show that workplace cyberbullying can occur at a higher intensity than traditional workplace bullying and the lack of preparation of organizations to deal with this problem can have a detrimental effect not only on the effectiveness but also on the level of employee engagement. The article attempts to explain what cyberbullying at work is, in particular focusing on the differences between this phenomenon and traditional form of violence, i.e. workplace bullying. Furthermore, the negative effects of cyberbullying on both individual employees and the organisation as a whole are presented.
Rocznik
Tom
Strony
16--19
Opis fizyczny
Bibliogr. 33 poz.
Twórcy
  • Centralny Instytut Ochrony Pracy - Państwowy Instytut Badawczy
Bibliografia
  • [1] FERTIK, M., THOMPSON, D. Wild West 2.0: how to protect and restore your online reputation on the untamed social frontier. New York: American Management Association, 2010.
  • [2] de STEFANO, V., et al. System needs update: upgrading protection against cyberbullying and ICT-enabled violence and harassment in the world of work. ILO Working Paper 1. Geneva: ILO, 2020.
  • [3] GARDNER, D., et al. Predictors of workplace bullying and cyber-bullying in New Zealand. International Journal of Environmental Research and Public Health. 2016, 13(5): 448-462.
  • [4] VRANJES, I., et al. The dark side of working on line: towards a definition and an emotion reaction model of workplace cyberbullying. Computers in Human Behaviour. 2017, 69: 324-334.
  • [5] COYNE, I., et al. Understanding the relationship between experiencing workplace cyberbullying, employee mental strain and job satisfaction: a disempowerment approach. International Journal of Human Resource Management. 2017, 28(7): 945-972.
  • [6] FARLEY, S., et al. Design, development and validation of a workplace cyberbullying me asure, the WCM. Work & Stress. 2016, 30(4): 293-317.
  • [7] DREDGE, R., GLESSON, J., de la PIEDAD, X. Cyberbullying in social networking sites: An ado lescent victim’s perspective. Computers in Human Behavior. 2014, 36: 13-20.
  • [8] DOOLEY, J.J., PYZALSKI, J., CROSS, D. Cyber bullying versus face-to-face bullying: a theoretical and conceptual review. Zeitschrift für Psychologie/ Journal of Psychology. 2009, 217(4): 182-188.
  • [9] RODKIN, P.C., FISCHER, K. Cyberbullying from psychological and legal perspectives symposium: Cyberbullying: emerging realities and legal challenges. Missouri Law Review. 2012, 77(3): 619-640.
  • [10] CASSIDY, W., JACKSON, M., FAUCHER, C. Gender differences and cyberbullying towards faculty members in higher education. [In:] R. Navarro, S. Yubero, E. Larrañaga (eds.): Cyberbul lying across the globe: gender, family, and mental health. Springer 2016, 79-98 pp.
  • [11] BARLETT, C.P., GENTILE, D.A., CHEW, C. Predicting cyberbullying from anonymity. Psychology of Popular Media Culture. 2016, 5(2): 171-180.
  • [12] WILLARD N.E. Cyberbullying and Cyberthreats. Research Press, Champaign, Illinois, 2007.
  • [13] VRANJES, I, BAILLIEN, E., VANDEBOSCH, H., ERREYGERS, S., DE WITTE, H. When workplace bullying goes online: construction and validation of the Inventory of Cyberbullying Acts at Work (ICA- -W), European Journal of Work and Organizational Psychology. 2018, 27(1): 28-39.
  • [14] Hidden cyberbullying is as common as conventional counterpart in the workplace [online]. 2012, University of Sheffield, https://www.sheffield.ac.uk/news/nr/cyberbullying-festivalsocial-sciences-christine-sprigg-carolyn-axtellsam-farley-1.222243 [19.11.2021].
  • [15] KOPECKÝ, K., SZOTKOWSKI, R. Specifics of cyberbullying of teachers in Czech schools - a national research. Informatics in Education. 2017, 16(1): 103-119.
  • [16] GIACCON M., et al. Violence and harassment in European workplaces: Extent, impacts and po licies. Eurofound, 2015, https://www.eurofound.europa.eu/publications/report/2015/violence and-harassment-in-european-workplaces-extentimpacts-and-policies.
  • [17] Cyberbullying making Australian public servants miserable. Queensland University of Technology, 2016, https://www.qut.edu.au/news?news-id=101295.
  • [18] LAWRENCE, F.J. Prevalence and consequences of negative workplace cyber communications in the Australian public sector. Doctoral thesis. Queensland University of Technology, 2015.
  • [19] PRIVITERA, C., CAMPBEL, M.A. Cyberbullying: the new face of workplace bullying? CyberPsychology & Behavior. 2009, 12(4): 395-400.
  • [20] OKSANEN, A., et al. Cyberbullying victimization at work: social media identity bubble approach. Computers in Human Behavior. 2020, 109, doi: 10.1016/j.chb.2020.106363.
  • [21] TENNANT, J.E., et al. The dangers of the web: cybervictimization, depression, and social support in college students. Computers in Human Behavior. 2015, 50: 348-357
  • [22] MITCHELL, K.J., YBARRA, M., FINKELHOR, D. The relative importance of online victimization in understanding depression, delinquency, and sub stance use. Child Maltreatment. 2007, 12: 314-324.
  • [23] OVEREJO, A., et al. Cyberbullying: definitions and facts from a psychosocial perspective. [In:] R. Navarro, S. Yubero, E. Larrañaga (eds.): Cyberbul lying across the globe: gender, family, and mental health. Springer, 2016.
  • [24] SAMNANI, A.K., SINGH, P. 20 years of work place bullying research: a review of the antecedents and consequences of bullying in the workplace. Aggression and Violent Behaviour. 2012, 17(6): 581-589.
  • [25] WEST, B., et al. Cyberbullying at work: in search of effective guidance. Laws. 2014, 3(3): 598-617.
  • [26] MUHONEN, T., JONSSON, S., BACKSTROM, M. Consequences of cyberbullying behavior in working life. The mediating roles of social support and social organizational climate. International Journal of Workplace Health Management. 2017, 10(5): 376-390.
  • [27] TIAMBOONPRASERT, W., CHAROENSUK MONGKOLI, P. Effect of ethical leadership on workplace cyberbullying exposure and organizational commitment. Journal of Behavioral Science Research. 2020, 15(3): 85-100.
  • [28] KOWALSKI, R.M., TOT, A., MORGAN, M. Bullying and cyberbullying in adulthood and the workplace. The Journal of Social Psychology. 2017, 158(1): 64-81.
  • [29] CREASY, T., CARNES, A. The effects of work place bullying on team learning, innovation and project success as mediated through virtual and traditional team dynamics. International Journal of Project Management. 2017, 35(6): 964-977.
  • [30] MARSCHALL, D. Understanding, managing and preventing workplace bullying. 2016, https://www.mentalhealthcommission.ca/sites/default/files/february_workplace_webinar.pdf.
  • [31] O’CONNELL, P., CALVERT, E., WATSON, D. Bullying in the workplace: Survey Reports, 2007. Dublin: Department of Enterprise, Trade and Employment, 2007.
  • [32] WINGATE, V.S., MINNEY, J.A., GUADAGNO, R.E. Sticks and stones may break your bones, but words will always hurt you: a review of cyberbullying. Social Influence. 2013, 8(2-3): 87-106.
  • [33] STICCA, F., PERREN, S. Is cyberbullying worse than traditional bullying? Examining the differential roles of medium, publicity, and anonymity for the perceived severity of bullying. Journal of Youth and Adolescence. 2013, 42(5): 739-750, doi: 10.1007/ s10964-012-9867-3.
Uwagi
Opracowanie rekordu ze środków MEiN, umowa nr SONP/SP/546092/2022 w ramach programu "Społeczna odpowiedzialność nauki" - moduł: Popularyzacja nauki i promocja sportu (2022-2023).
Typ dokumentu
Bibliografia
Identyfikator YADDA
bwmeta1.element.baztech-098ca6dd-26ef-4cde-a78e-8e0922fea550
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