Managing volunteer engagement in reference to empirical research

• Autorzy: Janik T. , Beck-Krala E.

Identyfikatory

DOI

10.7494/manage.2018.19.1.75

• Języki publikacji: EN

Abstrakty

EN

Engagement and volunteerism are important issues in the area of Human Resource Management. Organized in Krakow in 2016, World Youth Days (WYD) exposed many phenomena related to these areas, creating an interesting research field. This paper identifies and explains the terminology and concepts existing in the literature that concern engagement and characterizes the volunteering issue in the context of Polish social reality. The article also contains selected findings of a survey conducted among World Youth Days volunteers. Based on it, this paper shows the characteristics of selected relationships and the social and demographic conditions of volunteerism in that specific research perspective. Research has shown that, within the volunteers’ groups, it is possible to use professional and modern management methods. Our findings lead to a set of suggestions for team leaders that have the potential of creating a higher level of engagement among participants and may enable better organizational management.

Słowa kluczowe

EN

engagement; commitment; involvement; voluntary work; non-profit organizations; leading a team of volunteers

• Wydawca: Wydawnictwa AGH
• Czasopismo: Managerial Economics
• Rocznik: 2018
• Tom: Vol. 19, no. 1
• Strony: 75--88
• Opis fizyczny: Bibliogr. 17 poz., tab., wykr.

Twórcy

autor

Janik T.

• PhD Student, AGH University of Science and Technology in Krakow, Faculty of Management, Department of Economics, Finance and Environmental Management

autor

Beck-Krala E.

• AGH University of Science and Technology in Krakow, Faculty of Management, Department of Organizational Management, Human Resources Management and Economic Law

Bibliografia

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• [2] Albinger, H.S. and Freeman, S.J. (2000) ‘Corporate Social Performance and Attractiveness as an Employer to Different Job Seeking Populations’, Journal of Business Ethics, vol. 28.
• [3] Corporate Leadership Council (2004) Driving Performance and Retention Through Employee Engagement, [Online], Available: https://www.stcloudstate.edu/humanresources/_fi les/documents/supv-brown-bag/employee-engagement.pdf [21 Dec 2016].
• [4] Ferrer, J. (2005) ‘Employee Engagement: Is it organisational commitment renamed?’ Working Paper Series, vol. 8.
• [5] Gumkowska, M., Herbst, J. and Wygnański, J. (2004) ‘Wolontariat, fi lantropia i 1%’, research reports 2004, Klon/Jawor Association.
• [6] Hallberg, U.E. and Schaufeli, W.B. (2006) ‘Same, same but different? Can work engagement be discriminated from job involvement and organizational commitment?’, European Psychologist, vol. 11(2), pp. 119–127.
• [7] Jones, D.A. and Willness, C.R. (2013) ‘Corporate Social Performance, Organizational Reputation, and Recruitment’, in Yu, K.Y.T. and Cable, D. (eds.), The Oxford Handbook of Recruitment, Oxford: Oxford University Press.
• [8] Kirsch, Ch. (2016) What is ‘Employee Engagement’? – Analysis of the Factor Structure of the Engagement Construct, [Online], Available: http://www.anzam.org/wp-content/uploads/pdf-manager/1325_KIRSCH_CHRISTINA-153.PDF [15 Nov 2016].
• [9] Łochnicka, D. (2015) ‘Zaangażowanie pracownicze jako determinanta rozwoju organizacji’, Studia Prawno-Ekonomiczne, vol. XCIV, pp. 317–344.
• [10] MacLeod, D. and Clarke, N. (2009) Engaging for Success: Enhancing Performance Through Employee Engagement, [Online], Available: http://dera.ioe.ac.uk/1810/1/fi le52215.pdf [21 Dec 2016].
• [11] Mrówka, R. (2010) ‘Pojęcie zaangażowania pracowników we współczesnych naukach ekonomicznych i praktyce gospodarczej’, in Bartkowiak, R. and Ostaszewski, J. (eds.), Nauki ekonomiczne w świetle nowych wyzwań gospodarczych, Warszawa: Ofi cyna Wydawnicza SGH.
• [12] Robinson, D., Perryman, S. and Hayday, S. (2004) ‘The Drivers of Employee Engagement’ – IES Research Report, Brighton (Sussex).
• [13] The Insights Group Ltd (2014) White Paper. Employee Engagement, [Online], Available: https://www.insights.com/fi les/employee-engagement- white-paper.pdf [15 Nov 2016].
• [14] Ustawa z dnia 24 kwietnia 2003 r., o działalności pożytku publicznego i o wolontariacie, Dz.U. 2003 Nr 96 poz. 873, art. 2, pkt. 3 [The Act on Public Benefi t Activity and Volunteerism of 2003].
• [15] Vance, R.J. (2006) Employee Engagement and Commitment. A Guide to Understanding, Measuring and Increasing Engagement in Your Company, Alexandria: SHRM Foundation.
• [16] WorldatWork (2016) When It Comes to Work, Social Responsibility Trumps Pay for Millennials, [Online], Available: https://www.worldatwork.org/adimLink?id=80928 [15 Dec 2016].
• [17] Zasadzińska-Baraniewska, A. (2016) Zabezpieczenie Światowych Dni Młodzieży – podsumowanie działań służb MSWiA i Sił Zbrojnych RP, Rządowe Centrum Bezpieczeństwa we współpracy z przedstawicielami służb podległych MSWiA oraz MON, [Online], Available: http://rcb.gov.pl/zabezpieczenie-swiatowych-dni-mlodziezy-podsumowanie/ [22 Nov 2016].

Uwagi

Opracowanie rekordu w ramach umowy 509/P-DUN/2018 ze środków MNiSW przeznaczonych na działalność upowszechniającą naukę (2019).