Leveraging Business Process Management for Sustainable Transformation: Case Study of MECK Decarbonization Strategy

• Autorzy: Szelągowski Marek , Berniak-Woźny Justyna , Zawalich Beata , Radziszewski Bartosz

Identyfikatory

DOI

10.7494/dmms.2024.si.6611

• Konferencja: 5th Polish BPM Symposium
• Języki publikacji: EN

Abstrakty

EN

The heating sector is a critical focus for climate change mitigation, as it accounts for 40–50% of global energy consumption and remains a major source of greenhouse gas (GHG) emissions. Miejska Energetyka Cieplna sp. z o.o. (MECK), a municipal heating company in Poland, faces an urgent need to undergo green transformation in order to comply with the Corporate Sustainability Reporting Directive (CSRD) and European Sustainability Reporting Standards (ESRS). This study aims to demonstrate how business process management (BPM) can be effectively applied to support MECK’s transition toward sustainable practices, ensuring its compliance with CSRD and ESRS requirements while fostering long-term profitability and competitiveness. Through the application of BPM, MECK has successfully embedded sustainability into its operations; key achievements have included developing actionable insights for process improvements, decarbonizing operations, reducing waste, creating new sustainable products, and adhering to CSRD and ESRS reporting standards. These efforts have enhanced MECK’s ability to secure long-term profitability while significantly improving its environmental sustainability. This case study highlights the pivotal role of BPM in enabling heating companies to meet regulatory requirements and advance their sustainability agendas. MECK’s experience underscores the importance of data quality, transparency, process optimization, and continuous improvement as foundational elements for achieving sustainability goals.

Słowa kluczowe

EN

business process management; BPM; sustainability; green transformation; heating sector; CSRD; ESRS; decarbonization

• Wydawca: AGH University of Science and Technology Press
• Czasopismo: Decision Making in Manufacturing and Services
• Rocznik: 2024
• Tom: Special Issue: Business Process Management
• Strony: 107--116
• Opis fizyczny: Bibliogr. 10 poz.

Twórcy

autor

Szelągowski Marek

• Systems Research Institute, Polish Academy of Sciences, Warsaw, Poland

• https://orcid.org/0000-0002-5114-6793

autor

Berniak-Woźny Justyna

• Systems Research Institute, Polish Academy of Sciences, Warsaw, Poland

• https://orcid.org/0000-0002-3156-5755

autor

Zawalich Beata

• MEC Koszalin, Koszalin, Poland

autor

Radziszewski Bartosz

• Exante, Poland

• https://orcid.org/0009-0008-3148-6257

Bibliografia

• Bhatnagar R., Keskin D., Kirkel A., Romme A.G.L. & Huijben J.C.C.M. (2022). Design principles for sustainability assessments in the business model innovation process. Journal of Cleaner Production, 377, 134313. DOI: https://doi.org/10.1016/j.jclepro.2022.134313.
• Blengini G.A., Garbarino E., Šolar S., Shields D.J., Hámor T., Vinai R. & Agioutantis Z. (2012). Life Cycle Assessment guidelines for the sustainable production and recycling of aggregates: the Sustainable Aggregates Resource Management project (SARMa). Journal of Cleaner Production, 27, pp. 177–181. DOI: https://doi.org/10.1016/j.jclepro.2012.01.020.
• Dumas M., Rosa L.M., Mendling J. & Reijers A.H. (2018). Fundamentals of Business Process Management. Berlin: Springer. DOI: https://doi.org/10.1007/978-3-662-56509-4.
• Ghose A., Hoesch-Klohe K., Hinsche L. & Le L.S. (2010). Green business process management: A research agenda. Australasian Journal of Information Systems, 16(2), pp. 103–117. DOI: https://doi.org/10.3127/ajis.v16i2.597.
• Jędral W. (2024). Transformacja polskiej energetyki w aspekcie neutralności klimatycznej. Energetyka, 1(835). URL: https://nowa.elektroenergetyka.pl/transformacja-polskiej-energetyki-w-aspekcie-neutralnosci-klimatycznej/ [2.05.2024].
• Rozman T., Draghici A. & Riel A. (2015). Achieving sustainable development by integrating it into the business process management system. In: R.V. O’Connor, M.U. Akkaya, K. Kemaneci, M. Yilmaz, A. Poth & R. Messnarz (Eds.), Systems, Software and Services Process Improvement: 22nd European Conference, EuroSPI 2015, Ankara, Turkey, September 30 – October 2, 2015. Proceedings, pp. 247–259. Springer International Publishing.
• Siksnelyte-Butkiene I., Streimikiene D. & Balezentis T. (2021). Multi-criteria analysis of heating sector sustainability in selected North European countries. Sustainable Cities and Society, 69, 102826. DOI: https://doi.org/10.1016/j.scs.2021.102826.
• Sohns T.M., Aysolmaz B., Figge L. & Joshi A. (2023). Green business process management for business sustainability: A case study of manufacturing small and medium-sized enterprises (SMEs) from Germany. Journal of Cleaner Production, 401, 136667. DOI: https://doi.org/10.1016/j.jclepro.2023.136667.
• Szelągowski M. & Berniak-Woźny J. (2024). BPM challenges, limitations, and future development directions – a systematic literature review. Business Process Management Journal, 30(2), pp. 505–557. DOI: https://doi.org/10.1108/BPMJ-06-2023-0419.
• Yin R.K. (2009). Case Study Research: Design and Methods. 5th Edition. Thousand Oaks: SAGE.

Uwagi

Opracowanie rekordu ze środków MNiSW, umowa nr POPUL/SP/0154/2024/02 w ramach programu "Społeczna odpowiedzialność nauki II" - moduł: Popularyzacja nauki (2025)