Managing employee engagement in the reality of organisational changes

• Autorzy: Skiba Łukasz

Identyfikatory

DOI

10.17512/pjms.2021.24.1.21

Warianty tytułu

PL

Zarządzanie zaangażowaniem pracowników w rzeczywistości zmian organizacyjnych

• Języki publikacji: EN

Abstrakty

EN

In the reality of a free market economy, organisations constantly have to adjust to the changing conditions and environment. Organisations may develop from the inside or gain other markets via expansion, i.e. thanks to mergers or acquisitions. The aim of such actions is reduction of costs and use of new or better developed techniques or technologies, along with the experience of personnel of the merged/acquired companies. In the course of implementing organisational changes in the enterprise, the level of employee engagement may decrease due to errors in human resource management. Therefore, the purpose of this study was to determine the level of employee involvement during organisational changes due to the merger company and to indicate those areas that should be strengthened. The method of achieving the indicated goal was a comparative analysis own questionnaire research with the company research in previous years. As a result of the compilation of these research results, it was found that there are many significant discrepancies in the perception of various types of issues by employees (in such areas as e.g. tasks, management, performance management, employee development, work or organisation, career, cooperation) affecting the involvement in work. It has been shown that the practice of cyclical employee engagement surveys allows the company's management board to identify errors in human resource management and to eliminate them or to notice activities conducive to increasing the level of involvement, and thus consolidating or strengthening them. The conducted case study, as one of the few studies, presents a crosssectional analysis of the discussed phenomenon of employee involvement in the enterprise. Only such a long-term analysis of employees' attitudes allows them to be modelled in accordance with the goals of the organisation and the expectations of managers.

PL

W realiach gospodarki wolnorynkowej organizacje muszą nieustannie dostosowywać się do zmieniających się warunków i otoczenia. Organizacje mogą rozwijać się od wewnątrz lub zdobywać inne rynki poprzez ekspansję, czyli fuzje lub przejęcia. Celem takich działań jest obniżenie kosztów oraz wykorzystanie nowych lub lepiej rozwiniętych technik lub technologii, a także doświadczenia kadr połączonych/przejętych spółek. W trakcie wdrażania zmian organizacyjnych w przedsiębiorstwie poziom zaangażowania pracowników może spadać z powodu błędów w zarządzaniu zasobami ludzkimi. Dlatego celem niniejszego opracowania było określenie poziomu zaangażowania pracowników podczas zmian organizacyjnych w związku z połączeniem spółki oraz wskazanie obszarów, które należy wzmocnić. Metodą realizacji wskazanego celu była analiza porównawcza własnych badań ankietowych z badaniami firmy w latach poprzednich. W wyniku zestawienia wyników tych badań stwierdzono, że istnieje wiele istotnych rozbieżności w postrzeganiu przez pracowników różnego rodzaju zagadnień (w takich obszarach jak np. zadania, zarządzanie, zarządzanie wydajnością, rozwój pracowników, praca czy organizacja, kariera, współpraca) wpływające na zaangażowanie w pracę. Wykazano, że praktyka cyklicznych badań zaangażowania pracowników pozwala zarządowi firmy na identyfikację błędów w zarządzaniu zasobami ludzkimi i ich eliminację lub dostrzeżenie działań sprzyjających zwiększeniu poziomu zaangażowania, a tym samym ich utrwaleniu lub wzmocnieniu. Przeprowadzone studium przypadku, jako jedno z nielicznych opracowań, przedstawia przekrojową analizę omawianego zjawiska zaangażowania pracowników w przedsiębiorstwie. Dopiero tak długofalowa analiza postaw pracowników pozwala na ich modelowanie zgodnie z celami organizacji i oczekiwaniami menedżerów.

Słowa kluczowe

EN

management; employees; engagement; changes; organisation

PL

zarządzanie; pracownicy; zaangażowanie; zmiany; organizacja

• Wydawca: Czestochowa University of Technology
• Czasopismo: Polish Journal of Management Studies
• Rocznik: 2021
• Tom: Vol. 24, No. 1
• Strony: 354--372
• Opis fizyczny: Bibliogr. 53 poz., tab.

Twórcy

autor

Skiba Łukasz

• Czestochowa University of Technology, Faculty of Management

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