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Trust-based negotiations

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Języki publikacji
EN
Abstrakty
EN
Purpose: one of the key factors determining conducting negotiation processes is the trust of their participants, which enables achieving greater operational efficiency. An important and promising objective of the paper is to present the author's concept of describing and analyzing the impact of trust on these processes. Design/methodology/approach: the paper is of a theoretical nature, i.e. it contains an original concept of describing negotiation processes based on trust. An original approach was adopted to identify key aspects of the interpretation of these processes. It was assumed that trust may affect them in two forms, i.e. strengths - positive and weaknesses - not necessarily negative. Findings: developing an original, comprehensive concept of negotiations based on trust. A precise and comprehensive characterization of both forms of the influence of trust on negotiation processes is presented in the context of eight key aspects of the interpretation of these processes. Practical implications: the presented concept enables comprehensive identification and analysis of trust-based negotiation processes and their effective implementation. It is precise and insightful, as well as universal, i.e. it can be used to assess and implement a wide variety of practical negotiation situations. Originality/value: unlike many other works on trust-based negotiation processes, which concern fragmentary and selective problems related to these processes, the concept of their description and analysis presented in the paper is of a synthetic and complex nature.
Rocznik
Tom
Strony
269--285
Opis fizyczny
Bibliogr. 33 poz.
Bibliografia
  • 1. Barrientos, H. (2020). Negotiating to Build Relationships and Trust. Oxford Programme on Negotiation. Oxford: Univeristy of Oxford. Said Business School.
  • 2. Chmielecki, M., Sułkowski, Ł. (2015). Problematyka zaufania w negocjacjach międzykulturowych w obliczu metafory konceptualnej - studium komparatywne. Organizacja i Kierowanie, No. 1, pp. 27-40.
  • 3. Cronin, M.A., Weingart, L.R. (2005). The Differential Roles of Respect and Trust on Negotiation. IACM 18th Annual Conference. SSRN Electronic Journal. Retrieved from: http://dx.doi.org/10.2139/ssrn.726183, 4.06.2014.
  • 4. Gracz, L., Słupińska, K. (eds.) (2023). Negocjacje i komunikacja. Wybrane aspekty. Warszawa: Edu-Libri.
  • 5. Henneberg, S.C., Naude, P. (2007). Trust and Reliance in Business Relationships. European Journal of Marketing, Vol. 41, No. 9, pp. 1016-1032.
  • 6. Jung, S., Kreb, P. (2019). The Essentials of Contract Negotiation. Vien: Springer-Verlag.
  • 7. Kim, M-J., Wang, L., Park, M-S. (2015). Different Levels of Trust in Global Business Negotiation: A Comparative Study about Canadians and Korean Perspective on Doing Business Negotiation with Chinese. International Commerce and Information Review, Vol. 17, No. 3, pp. 155-176.
  • 8. Koeszegi, S.T. (2009). Take the Risk and Trust? The Strategic Role of Trust in Negotiations. In: R. Avenhaus, G. Sjöstedt (Eds.), Negotiated Risks. Berlin/Heidelberg: Springer-Verlag.
  • 9. Kong, D.T., Dirks, K.T., Ferrin, D.L. (2014). Interpersonal Trust Within Negotiations: Meta-Analytic Evidence, Critical Contingencies, and Directions for Future Research. Academy of Management Journal, Vol. 57, No. 5, pp. 1235-1255.
  • 10. Kozina, A. (2018). Zasady negocjacji. Kraków: Wydawnictwo Uniwersytetu Ekonomicznego w Krakowie.
  • 11. Lewicki, R., Polin, B. (2013a). Trust and Negotiation. In: M. Olekalns, W.L. Adair (Eds.), Handbook of Research on Negotiation. Northampton: Elgar Publishing, Inc.
  • 12. Lewicki, R., Polin, B. (2013b). The Role of Trust in Negotiation Processes. In: R. Bachmann, A. Zaheer (Ed.), Handbook of Advances in Trust Research. Northampton: Elgar Publishing, Inc.
  • 13. Lewicki, R.J., Barry, B., Saunders, D.M. (2018). Zasady negocjacji. Poznań: Dom Wydawniczy Rebis.
  • 14. Lopez-Fresno, P., Savolainen, T.M., Miranda, S. (2018). Role of Trust in Integrative Negotiations. The Electronic Journal of Knowledge Management, Vol. 16, No. 1, pp. 13-22.
  • 15. Lua, S.C., Kongb, D.T., Ferrina, D.L., Dirksc, K.T. (2017). What are the determinants of interpersonal trust in dyadic negotiations? Meta-analytic evidence and implications for future research. Journal of Trust Research, Vol. 7, No. 1, pp. 22-50.
  • 16. Malhorta, D. (2004). Risky Business: Trust in Negotiations. Negotiation, Vol. 2, No. 7, pp. 12-21.
  • 17. Malik, Z., Bouguettaya, A. (2009). Trust Management for Service-Oriented Environments. New York: Springer.
  • 18. Milaszewicz, D. (2016). Zaufanie jako wartość społeczna. Studia Ekonomiczne. Zeszyty Naukowe Uniwersytetu Ekonomicznego w Katowicach, No. 259, pp. 80-88.
  • 19. Osika, G. (2013). Zaufanie - kapitał negocjacyjny. Zeszyty Naukowe Politechniki Śląskiej. Seria: Organizacja i Zarządzanie, Vol. 65, No. 1897, pp. 293-305.
  • 20. Peterson, J., Covey, S.M.R., Kaplan, D.A. (2016). The 10 Laws of Trust: Building the Bonds That Make a Business Great. New York: Amacom.
  • 21. Robinson, D.A., Yannakou, K. (2016). Building Trust and Agreement in Negotiations. Business Review Cambridge, Vol. 24, No. 2, pp. 15-20.
  • 22. Rockmann, K.W., Langfred, C.W., Cronin, M.A. (2020). Negotiation: Moving from Conflict to Agreement. Thousand Oaks: Sage Publications Inc.
  • 23. Ross, W., LaCroix, J. (1996). Multiple Meanings of Trust in Negotiation Theory and Research: A Literature Review and Integrative Model. The International Journal of Conflict Management, Vol. 44, No. 7, pp. 314-360.
  • 24. Solomon, R.C., Flores, F. (2001). Building Trust in Business, Politics, Relationships, and Life. Oxford: Oxford University Press, Inc.
  • 25. Sztompka, P. (2007). Zaufanie. Fundament społeczeństwa. Kraków: Znak.
  • 26. Thompson, L. (2013). The Truth About Negotiations. New Jersey: Prentice Hall.
  • 27. Towalski, R. (2017). Zaufanie jako kluczowy zasób w prowadzeniu dialogu społecznego. Studia z Polityki Publicznej, Vol. 15, No. 3, pp. 47-63.
  • 28. Tu, Y.T. (2013). The Relationships between Trust and Unethical Negotiation. International Journal of Business, Humanities and Technology, Vol. 3, No. 3, pp. 45-52.
  • 29. Tu, Y.T. (2014). Trust Affecting on Negotiation Styles. International Journal of Humanities and Social Science, Vol. 4, No. 1, pp. 259-267.
  • 30. Vanzant, I. (2017). Trust: Mastering the Four Essential Trusts: Trust in Self, Trust in God, Trust in Others. New York: Random House Publishing Book.
  • 31. Ward, A., Smith J. (2003). Trust and Mistrust. Radical Risk Strategies in Business Relationships. Chichester: John Wiley & Sons Ltd.
  • 32. Weiss, J.N. (2020). The Book of Real-World Negotiations: Successful Strategies from Business, Government, and Daily Life. New York: Jon Wiley & Sons Inc.
  • 33. Whipple, J.M., Griffis, S.E., Daugherty, P.J. (2013). Conceptualizations of Trust: Can We Trust Them? Journal of Business Logistics, Vol. 34, No. 2, pp. 117-130.
Typ dokumentu
Bibliografia
Identyfikator YADDA
bwmeta1.element.baztech-00f7507b-c8be-4906-92ec-9d6ed6994add
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