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The author's wish is to characterize the role of information technology systems in improving the efficiency of human resource management. The role of information technology systems in management significantly changes HRM principles. These changes are, for the most part, positive, but it must be remembered that we are not always pleased with the application of information technology. Information technology provides the staff of HRM divisions/sections with new possibilities, but also puts new challenges before them. Due to present trends in the development of new forms of organization that have occurred under the influence of information technology, including the Internet, questions of knowledge management and virtualization as well as their respective consequences are presented more broadly.
The article presents two interpretations of the use of information technologies in management, introduced as the paradigms of automation and creative organizational design. The two paradigms are mutually complementary - the automation of administrative processes is often undertaken by information technology or financial departments, while personnel departments resort to solutions that provide support for employees and offer them new possibilities for working, the generation of knowledge, and improvement of competencies, thus offering new potential sources of competitive advantage for businesses. The flexibility of currently used technologies signifies a multiplicity of possible applications, while those who manage people should be aware of these opportunities as well as potential benefits for organizations. This article is based on literature research, analysis of available information technology solutions, and observation of management practices. The outcome of these methods is a proposal for a conceptual system that explains the essence of information technologies and their perceived role in organizations, with particular focus on the people management function.
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